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John Shaw
631 Reviews
I have been a part of the Crown family since 1993, but I entered into the auto industry in 1990. I moved to Florida from New York in 1980. I have 2 beautiful children; Zachary, 8 and Mikayla, 5. In my free time I enjoy fishing, running, camping, working out, and the beach!
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631 Reviews of John Shaw
February 24, 2018
Excellent, Professional experience you can Trust every time. John Shaw is a friendly, experience professional, that I can trust based on my past experience. He takes the time to explain the service issue and ma John Shaw is a friendly, experience professional, that I can trust based on my past experience. He takes the time to explain the service issue and makes you feel good and always with a smile. More
by G. Tsitsopoulos
February 21, 2018
Thorough and experienced The Service Assistant Manager John Shaw was very helpful, experienced and thorough. He took time to explain necessary items and answered all my quest The Service Assistant Manager John Shaw was very helpful, experienced and thorough. He took time to explain necessary items and answered all my questions. He made this experience pleasant. More
by Annie321
February 17, 2018
Bart Bartley, Service Manager extraordinaire! Anytime I have a question about my Acura or if it's time for an oil change, it is a great comfort to know that Bart is always there to help or provide Anytime I have a question about my Acura or if it's time for an oil change, it is a great comfort to know that Bart is always there to help or provide me with an appointment at my convenience. Bart's customer service skills are impeccable and it is always a pleasure doing business with him. Nothing suggested in services is done without my safety and budget in mind and after 5 years of being a customer, I am very confident of having made the right decision in coming to Crown Acura to purchase and service my vehicle. Being a Crown Acura customer is truly like being part of the family! Thanks Bart and see you next time! More
by Astridmaria
Other Employees Tagged: Sophie Morris, Bart Bartley
February 16, 2018
Best Staff - Great Service! I've been using Crown Acura, since I purchased a 2002 Acura TL in 2006. After servicing my car there for more than 2 years, in 2008 I purchased a 2008 I've been using Crown Acura, since I purchased a 2002 Acura TL in 2006. After servicing my car there for more than 2 years, in 2008 I purchased a 2008 Acura TL-S and every experience with the dealership has been A+. John Shaw is the best service manager I've dealt with. He is always willing to take that one extra step to help in any way possible. I've thought about purchasing other cars, but how could I leave such a great team. This dealership knows what they are doing from friendly, not too pushy sales people to the best service advisors! More
by javibori
February 14, 2018
John Shaw is excellent! My daughter’s car had an airbag recall so I had to go to the dealership and John Shaw took great care of me. What a great guy! He is very knowledgeabl My daughter’s car had an airbag recall so I had to go to the dealership and John Shaw took great care of me. What a great guy! He is very knowledgeable and loves what he does! I highly recommend Crown Acura to anyone looking for a top notch dealership. More
by EBurgos
February 08, 2018
Service with John Shaw I have been dealing with Crown Acura and John Shaw in the service department since 2003. My service appointment with John Shaw on 2/8/18 was no diffe I have been dealing with Crown Acura and John Shaw in the service department since 2003. My service appointment with John Shaw on 2/8/18 was no different than it has been for the last 15 years - excellent service! Even though it has been difficult to get in and out of Crown Acura for a couple years due to construction (now done!!), I continue to schedule my service appointments with John. He always gets any questions I have answered, is really pleasant to deal with, and I know he always tells me the truth - even if it's about a service requirement I did not expect. I always feel like I am an important customer to John, and I know he has a lot of them. Go see John when you need your car serviced!! More
by bb
January 25, 2018
Service Above and Beyond I took our RDX in for a regular oil change and came out with almost a "new car." John Shaw met with me and went through all that needed to be done. I took our RDX in for a regular oil change and came out with almost a "new car." John Shaw met with me and went through all that needed to be done. When he looked over my car, he took one look at my front fender which had had a run-in with my garage post about a year ago and said he thought he could make it look better. (I had tried to smooth it over by using touch up paint but it definitely looked like I had painted it.) I was flabbergasted when I went to pick up the car and he had managed to smooth over my touch up so that my fender looked new again. A year ago another employee had gotten an estimate of $400 to have it fixed and John did it for free as part of the service!!! Yes, he was very helpful in getting my service done on time and properly, but going the extra mile above and beyond what I needed was WAY beyond my expectations. More
by Susan H
January 17, 2018
Review of oil change service. John Shaw, as my service advisor, was wonderful. Only drawback from the actual service department was they over inflated my vehicle tires and I’ve ha John Shaw, as my service advisor, was wonderful. Only drawback from the actual service department was they over inflated my vehicle tires and I’ve had to lower the air pressure in all four tires. More
by Gj1020
January 08, 2018
Great Service & Comfortable Waiting Area I have been using Crown Acura for over a decade and have always had great service! John Shaw always treats me with kindness and respect (even though I have been using Crown Acura for over a decade and have always had great service! John Shaw always treats me with kindness and respect (even though I may not always know what he is trying to tell me). And now with the new renovation, I have found the expanded waiting area cafe and room with large TV and free Wi Fi makes my wait time pass comfortably and seemingly quick. More
by mkd
December 31, 2017
Great experience as always Took my 2010 TL in for regular maintenance. John Shaw always takes care of us. Takes the time to explain everything and will only recommend things tha Took my 2010 TL in for regular maintenance. John Shaw always takes care of us. Takes the time to explain everything and will only recommend things that are necessary. I am a customer for life! More
by Greg62
