John Simms | Page 4

great I would like to be as brief as possible. I was treated with the utmost respect with my dealing with HONDA OF OCALA. my sales person was MIKE LEHMAN.MI I would like to be as brief as possible. I was treated with the utmost respect with my dealing with HONDA OF OCALA. my sales person was MIKE LEHMAN.MIKE is one of the most honest sales people that I have ever dealt with over the last 50 years that I have purchased vehicle's. The internet director JOHN SIMMS also followed up with me because I did my research on the internet. I feel everyone that prepped my new HONDA did a great job.5 stars to this dealership. Thank you. More

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xxxxxxxxxxx me the whole time - never really wanted to sell Tried to buy a used car for Export. NEVER EVEN TRY THAT AT THIS DEALERSHIP ! It generated $1600 cost upfront, got a signed agreement, sent a check Tried to buy a used car for Export. NEVER EVEN TRY THAT AT THIS DEALERSHIP ! It generated $1600 cost upfront, got a signed agreement, sent a check in time - but they sold it to a local.....was faster. What was that ? ----definetely not a glimpse of professionality. Very costly contact. More

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I worked with John Simms on line and was able to work a deal to trade in my 2019 Odyssey LX for a 2020 Olyssey EXL. When I came in Frank D. Maiorino was able to quickly complete the paperwork and go over deal to trade in my 2019 Odyssey LX for a 2020 Olyssey EXL. When I came in Frank D. Maiorino was able to quickly complete the paperwork and go over the operation of the vehicle with me. It was a pleasant experience. This is my 4th Odyssey EXL. More

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Excellent Personable Salesman, Disrespectful Sales Manager I was put in a brand new 2020 Honda Accord this past weekend. I absolutely love the car! I love Honda of Ocala and we have bought several cars from th I was put in a brand new 2020 Honda Accord this past weekend. I absolutely love the car! I love Honda of Ocala and we have bought several cars from them. My dealer, Casey Doyle, was absolutely phenomenal. He deserves all 5 stars! He was easy to talk to, and understanding of our situation. He was very sympathetic and sold cars the right way. He was a "customer-first" type person. There is nothing bad I could say about him. He went above and beyond showing me everything I needed to know about my new car. It is no surprise he lead this month in sales among other dealers. The other members of the sales team and management (John Simms) was also phenomenal. However, we had a run-in with a sales manager named Zach. He was bashful and disrespectful when we were discussing numbers. His approach to our table was fast and arrogant with no means to negotiate. He had a plan to verbally bash us and get his point across rather than calmly discuss other options. Had it not been for Casey's excellent character, we were going to walk out on that sale. Zach almost lost that sale for Casey by himself. It is amazing to me that someone would treat a customer that way. That does not meet the Honda standard we are used to. Besides that run in with Zach, our experience was still fantastic and we will most likely buy more cars from them and Casey in the future. More

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Excellent Darren was very patient working with us. He has excellent knowledge of the Honda CRV EXL and was extremely helpful in educating us on all the features Darren was very patient working with us. He has excellent knowledge of the Honda CRV EXL and was extremely helpful in educating us on all the features. He also programmed our phones into the system and set our pre-set radio stations for us. Everyone worked with us to make our decision and experience very pleasant. Thank you to all that we worked with. More

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Have been doing business with this dealership for over 20 years. Excellent Service Dept keeps us coming back. Scott and Doug are always incredibly helpful. Frank did a fine job with the new purchase staying years. Excellent Service Dept keeps us coming back. Scott and Doug are always incredibly helpful. Frank did a fine job with the new purchase staying until after 9:30 PM to get our deal done. More

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A Very Good Experience Starting with Alex, our total experience was very good. Alex is patient and courteous and was a big help to us through this process. We also worked Starting with Alex, our total experience was very good. Alex is patient and courteous and was a big help to us through this process. We also worked with Ken, Patrick, John and Ovi to make the transaction a smooth one! We look forward to working with these gentlemen again in 2020, when it is time for my wife's lease to expire. More

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Easy and Straightforward Frank, Christopher, John, and Ovi were all pleasures to work with. They understood what we were looking for and even pre-pulled up several cars for us Frank, Christopher, John, and Ovi were all pleasures to work with. They understood what we were looking for and even pre-pulled up several cars for us to examine as soon as we arrived. Frank was extremely efficient and able to give us the full rundown of the vehicles and their advantages. When we expressed interest in other dealerships and their vehicles, he was very understanding and was never negative towards them. He understood that we wanted to explore our options and be educated customer. Ultimately, Honda of Ocala was the best fit for us for their exceptional customer service, car selection, and ability to work with us on some of the finer details. More

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Casey Doley I’m thankful and super happy with your service, you pay attention to every detail and took care of everything I needed. Keep the great work, definitely will recommend you Gby! service, you pay attention to every detail and took care of everything I needed. Keep the great work, definitely will recommend you Gby! More

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Casey Doyle Great service. Casey Doyle is the best, very friendly and professional, he is a good listener, he provided us with excellent customer service and ensu Great service. Casey Doyle is the best, very friendly and professional, he is a good listener, he provided us with excellent customer service and ensure that we obtained the best deal and he did!! We purchased two cars. I highly recommend Casey for a wonderful purchasing experience at Honda of Ocala. More

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