John Twiford
John Twiford at Sierra Chevrolet of Monrovia

John Twiford | Page 8

Service Drive Manager

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.6
93 Reviews
4.6

93 Reviews

Write a Review

93 Reviews of John Twiford

May 18, 2023

Dealership Rating
Employee Rating

Gerardo and John both were very nice and helpful. They made my visit there run very smoothly and answered all my questions regarding my Trailblazer More

by BGUERRERO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerardo

May 22, 2023

Sierra Chevrolet of Monrovia responded

Thanks for stopping by to share some positive feedback on John and Gerardo! We're happy they took excellent care of your Trailblazer and kept you in the loop on all service needs. We look forward to making your next appointment just as accommodating!

May 16, 2023

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Employee Rating

Joe was great. He made sure everything was clearly explained in a way I could understand. The pick up of my vehicle went smoothly as well. This was my first time br More

by trcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

May 22, 2023

Sierra Chevrolet of Monrovia responded

Fantastic! Thanks for letting us know Joe provided you with excellent communication and prompt service. We are delighted you were satisfied with your visit. Looking forward to ensuring the same circumstances at your next appointment!

May 07, 2023

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This dealership is extremely friendly and helpful. I felt very welcomed and overall my experience here was amazing. More

by bubby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez , christopher parra

May 09, 2023

Sierra Chevrolet of Monrovia responded

Bubby, thanks for letting us know how pleased you were with the service our team provided for you! Nothing means more to us than your total satisfaction, and we hope to have many more opportunities to be of service to you. Thank you for choosing Sierra Chevrolet for your automotive needs!

April 28, 2023

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Amazing customer care and service. Time ratio to repair awesome. I feel very welcomed and comfortable when I’m their. More

by Elridgecavitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for letting us know how great your service visit was! Nothing means more to us than your total satisfaction, so we're pleased you were happy with the convenience of getting your vehicle's repairs done. Safe travels until we see you again!

April 11, 2023

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The team did a great job, the staff were kind, professional and knowledgeable. I’m very glad I went there More

by Bmellon58@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez , Terry Quinn

Apr 11, 2023

Sierra Chevrolet of Monrovia responded

Awesome! We're so happy to know your Chevy had a great service visit. It is our pleasure to assist you with keeping your vehicle in its best condition, so if we may ever do more for you, please don't hesitate to let us know. Thank you for choosing Sierra Chevrolet!

April 04, 2023

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Joe was kind and prompt when I arrived to the dealership. Made sure I had all my questions answered thoroughly and never felt pressured More

by Rose
Recommend Dealer
Yes
Apr 05, 2023

Sierra Chevrolet of Monrovia responded

Rose, thank you for letting us know how satisfied you were with Joe's assistance on this visit! We're glad he handled your vehicle's needs with great care and urgency. We hope to make your next appointment with us just as superb!

March 16, 2023

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John T… Can’t say enough good things about this guy. Fast, efficient, and most importantly hassle free to deal with. More

by billy4373
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2023

Sierra Chevrolet of Monrovia responded

Billy, thank you for your awesome review of John! Your total satisfaction is why we do what we do, so we're delighted you enjoyed a thorough and stress-free visit with him. We appreciate your business and look forward to working with you again some day!

February 28, 2023

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As a first time car buyer (with my dad), Mr. Alfonso Hernandez of Sierra Chevrolet made it a simple process to buy the best value electric vehicle on the market. More

by brady1026
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 02, 2023

Sierra Chevrolet of Monrovia responded

Congratulations on the purchase of your new EV, Brady! We're absolutely delighted to know how happy you were with the service Alfonso and the Sierra Chevrolet team provided for you. We wish you every happiness such a vehicle has to offer and look forward to seeing you again some day!

February 07, 2023

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John , the service advisor was extremely communicative helping mitigate a very stressful situation. John went above and beyond to ensure our best interest was met. Very thankful for the service provided b More

by Losramos23
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

Sierra Chevrolet of Monrovia responded

We're so glad to hear it! Thank you for taking the time to give credit to John for his efforts in your stressful situation. We're grateful for the oppurtunity to assist you with your automotive needs, especially when our service experts can find effective resolutions that lead to positive outcomes. We graciously look forward to serving you again!

February 01, 2023

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Employee Rating

I am a repeat customer because I was so happy with my last car experience . More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez , Terry Quinn, Abraham Tovar, Edwin Very polite and knowledgeable.

Feb 01, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much, Karen! We sincerely appreciate your continued business and your positive feedback. It is always our pleasure to help you with your automotive needs and we hope to continue serving you for years to come. Best wishes to you on all your upcoming travels until we meet again!

Feb 01, 2023

Karen responded

Thank you

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