John Twiford
John Twiford at Sierra Chevrolet of Monrovia

John Twiford | Page 7

Service Drive Manager

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.6
93 Reviews
4.6

93 Reviews

Write a Review

93 Reviews of John Twiford

August 01, 2023

Dealership Rating
Employee Rating

Jos did an awesome job of keeping in contact while my Truck was worked on. In the last 30 days it has been in the shop for a faulty A/C compressor, thankfully I had an extended service contract, the $190 More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Joe Jimenez

Aug 01, 2023

Sierra Chevrolet of Monrovia responded

Your awesome review just made our day! Thank you for giving credit to everyone who has assisted in the upkeep of your family's vehicles: Joe, JT, Rogelio, Jorge, and Jose. We're honored by your loyalty. Safe travels until next time!

July 21, 2023

Dealership Rating
Employee Rating

Everything went well and smoothly. ..Communication was very good ..and I was happy that it was washed...thank you.. More

by tonyex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn

Jul 24, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for your positive feedback! We're glad our service team handled your vehicle's needs with great care and thoroughness. We look forward to making your next appointment just as great!

July 18, 2023

Dealership Rating
Employee Rating

Thank you Tanya for always taking such great care of my vehicle. I’m very happy with the management as well. Very profesional and humble staff. More

by SarahMafyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Sierra Chevrolet of Monrovia responded

Thanks for the 5-star review, Sarah! We're so happy Tanya handled your vehicle's service visit with great care and diligence. We hope you'll continue to choose Sierra Chevrolet for any future automotive needs!

July 08, 2023

Dealership Rating
Employee Rating

Excellent as always! Thank you John and all the crew for your attention to detail! More

by JOHNMIGUELMD
Recommend Dealer
Yes
Jul 11, 2023

Sierra Chevrolet of Monrovia responded

John, thank you for taking a moment to share your experience with us! We sincerely appreciate your continued business and we're glad John and the Sierra Chevy team consistently provide you with exceptionally thorough service. We wish you pleasant travels until you come see us again!

June 24, 2023

Dealership Rating
Employee Rating

Great service from start to finish. Thank you Tanya and JT in service. I will definitely be coming back soon! More

by ChevyTahoe2023
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to express your appreciation of Tanya and John! They're awesome people to work with and we're so glad you agree. Thanks for choosing Sierra Chevrolet for your automotive needs!

June 18, 2023

Dealership Rating
Employee Rating

Great job & service by the entire service department I’ve been a loyal customer for over 40 years More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how pleased you were with this visit! We're sincerely honored by your loyalty and we're glad our team continues to uphold your complete satisfaction as their #1 priority by providing you with exceptional service at each visit. Thank you for always choosing Sierra Chevrolet!

June 15, 2023

Dealership Rating
Employee Rating

GREAT SERVICE, CAR WAS DONE WITHIN AN HOUR. WAITING AREA VERY CLEAN. EVERYONE SO NICE. More

by nelsonconstruction2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn

Jun 15, 2023

Sierra Chevrolet of Monrovia responded

Thank you for sharing some great feedback on your visit to our service department! We're so pleased you enjoyed the facility and your vehicle's service was completed in a timely manner. The Sierra Chevrolet team looks forward to making your next appointment just as pleasant!

June 10, 2023

Dealership Rating
Employee Rating

Great customer service from the team Terry John & Joe do a great job for me The new diesel mechanic Jay is doing a great job on my fleet of trucks More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Joe Jimenez , Terry Quinn

Jun 12, 2023

Sierra Chevrolet of Monrovia responded

Fantastic! Thanks for letting us know Terry, John, and Joe continue to be excellent advocates for you and your trucks, and that Jay is keeping your trucks in their best condition. We truly appreciate your feedback and look forward to maintaining this high level of service at your next visit!

June 01, 2023

Dealership Rating
Employee Rating

Gerardo was communicative and professional. He understood my needs and translated them to make the experience pleasant. Great team, and superlative level of care. Thank you, Gerardo More

by Grumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Joe Jimenez , Terry Quinn, Gerardo Frayre, Richard Clawson, David Reyes

Jun 05, 2023

Sierra Chevrolet of Monrovia responded

Hi, Grumpy! Thank you for stopping by to give Gerardo your 5-star rating and feedback. We're delighted you enjoyed working with him. Please don't hesitate to call when Gerardo and the Sierra Chevrolet team may assist you with anything. It's always our pleasure!

May 31, 2023

Dealership Rating
Employee Rating

It was great, service was quick and accommodating. I felt taken care of and had no worries during my visit. More

by emily19twiford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Sierra Chevrolet of Monrovia responded

Hi, Emily! Thank you for taking a moment to share positive feedback on your visit to our service department. Nothing means more to us than your complete satisfaction, so we're pleased your experience was convenient and painless. Looking forward making your next appointment just as superb!

...
7
...

Dealership Inventory (233 Vehicles)

new 2026 Chevrolet Corvette car, priced at $149,750
2026 Chevrolet Corvette
new
Blade Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Silverado 2500 car, priced at $67,213
2026 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
used 2026 Chevrolet Trax car, priced at $24,995
2026 Chevrolet Trax
used
Summit White exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 3500 car, priced at $84,985
2026 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2025 Chevrolet Silverado 3500 car, priced at $69,995
2025 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Rear-wheel Drive
used 2022 Chevrolet Silverado 1500 car, priced at $31,775
2022 Chevrolet Silverado 1500
used
Black exterior
Automatic
Rear-wheel Drive