Great customer service!
One of the easiest processes I have ever gone through. Great experience
One of the easiest processes I have ever gone through. Great experience
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by mayo21foelife
Jan 11, 2023 -
SIERRA CHEVROLET OF MONROVIA responded
Thank you for taking the time to share positive feedback with us! Your complete satisfaction is why we do what we do, so we're happy the Sierra Chevrolet team made this a successful dealership visit for you. Please give us a call any time we may be of service to you again. It would be our pleasure!
John Twiford is excellent.
He kept me updated throughout the entire service before even having to ask. I got my vehicle back same day and got a wash without asking! I will be r
He kept me updated throughout the entire service before even having to ask. I got my vehicle back same day and got a wash without asking! I will be returning to Sierra Chevrolet of Monrovia.
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by Rose
Service Price Transparency
Jan 11, 2023 -
SIERRA CHEVROLET OF MONROVIA responded
That sounds like the ideal service visit, Rose! Thanks so much for letting us know how pleased you were with every aspect of the attentive service John provided. We hope to work with you again some day, so please don't hesitate to reach out to us when we may be of assistance to you. Thank you for choosing Sierra Chevrolet!
I am rating the dealership good because nothing was above
and beyond. The dealership is clean. The people are friendly enough. They attempt to upswell their customers. They did not charge my electric vehicle
and beyond. The dealership is clean. The people are friendly enough. They attempt to upswell their customers. They did not charge my electric vehicle for me (but I also forgot to ask). But, I also have no complaints. So they did their job.
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by BoltDriver76
Service Price Transparency
Other Employees Tagged:
Harmony
Jan 09, 2023 -
SIERRA CHEVROLET OF MONROVIA responded
Thanks so much, BoltDriver! We truly appreciate your business and we're happy the service team treated you to a pleasant visit. We graciously look forward to making your next appointment even better. Thank you for choosing Sierra Chevrolet for your automotive needs!
John Twiford at the Sierra Chevrolet Service Dept.
was extremely helpfully. He was very friendly and patient with my questions. He also made sure I got the message after he scheduled a Lyft ride for
was extremely helpfully. He was very friendly and patient with my questions. He also made sure I got the message after he scheduled a Lyft ride for me!
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by Eva Sung
Service Price Transparency
Jan 04, 2023 -
SIERRA CHEVROLET OF MONROVIA responded
Eva, thanks for recognizing John's efforts with the honor of your 5-star review! John will certainly appreciate your kind sentiments and we're happy he made your service experience so convenient and helpful. We look forward to more opportunities to be of service to you. Thank you for choosing Sierra Chevrolet!
Jeremy was very friendly and attentive!
He made sure to keep me informed throughout my visit!
He made sure to keep me informed throughout my visit!
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by sapein
Service Price Transparency
Dec 21, 2022 -
SIERRA CHEVROLET OF MONROVIA responded
Thank you for your positive feedback and for your trust in Jeremy and the Sierra Chevrolet service team! We're happy to hear how pleased you were with the attentive service Jeremy provided for you. Please let us know when we may serve you again. It would be our pleasure!
Really proactive and compassionate service from John
Twiford who was able to take away some stress from a very stressful week I was having.
Twiford who was able to take away some stress from a very stressful week I was having.
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by Sharlottetay
Service Price Transparency
Dec 02, 2022 -
SIERRA CHEVROLET OF MONROVIA responded
It's truly our pleasure to provide service that alleviates your stress. Thank you for letting us know how helpful and accommodating John was on our vehicle's service visit with us at Sierra Chevrolet. Please don't hesitate to call if we may ever assist you again. Until next time, we wish you the best in your upcoming travels!
There always up front with either repair or sales, No
beating around the bush. I’d recommend them to my friends and family
beating around the bush. I’d recommend them to my friends and family
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by Dan
Oct 26, 2022 -
SIERRA CHEVROLET OF MONROVIA responded
Hi, Dan! Thanks so much for your kind review of Sierra Chevrolet. It's very important to us to make sure our guests are well taken care of, that we understand their needs, and they find our services convenient and valuable. We're happy to check all those boxes for you and we greatly appreciate your feedback. We hope to see you again, so please call us with any and all of your automotive needs. Take care!
Thanks again for your hard work, Mr Mike Hoffman made a
great effort to make feel comfortable and relaxed while purchasing our new vehicle truly great full Thanks again
great effort to make feel comfortable and relaxed while purchasing our new vehicle truly great full Thanks again
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by Ht. Astros
Oct 05, 2022 -
SIERRA CHEVROLET OF MONROVIA responded
We're pleased to hear it! Thanks so much for letting us know how wonderful your experience was when buying your new Chevy. Mike and the rest of us wish you all the joy and adventure of getting to know your new vehicle. Give us a call if we may help you with anything. We're here for you!
Oct 05, 2022 -
Ht. Astros responded
Your quite welcome thank you for your response happy customers
Oct 05, 2022 -
Ht. Astros responded
Are over all experience rates a 10 rating thanks again
I love the fast friendly service here.
I only take my trax to Sierra Chevrolet.
I only take my trax to Sierra Chevrolet.
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by pacea
Service Price Transparency
Sep 29, 2022 -
SIERRA CHEVROLET OF MONROVIA responded
That's great! We're certainly grateful for your continued business and for this 5-star review. We are delighted our service team took great care of you and your Trax and we hope you won't hesitate to give us a call if there is ever a question or concern we can solve for you. We'll see you next time!
John Twiford, whom I did not know before yesterday's
visit, provided excellent (and friendly) service. He went over the work to be done, called and/or texted when we needed to change the plan, and kept
visit, provided excellent (and friendly) service. He went over the work to be done, called and/or texted when we needed to change the plan, and kept me fully informed as to the time the car would be ready. Superior work.
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by sdickey
Sep 20, 2022 -
SIERRA CHEVROLET OF MONROVIA responded
Thank you so much for taking the time to share your fantastic review of John! We are pleased to know John made your service appointment a complete success. Your satisfaction means everything to us and we hope to have the opportunity to serve you again. Please don't hesitate to give us a call next time John and the team may assist you with your automotive needs. It would be our pleasure!