John Varela
John Varela at Williamson Cadillac

John Varela | Page 11

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
449 Reviews
4.8

449 Reviews

Write a Review

449 Reviews of John Varela

July 26, 2025

Dealership Rating
Employee Rating

Bad customer service on receiving and getting my car with third-party valet people. Very, very bad very very rude not helpful at all actually threatening attitude. More

by johnbitterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Julio Lopez

Jul 28, 2025

Williamson Cadillac responded

We're very sorry to hear about the poor service from the valet team—it’s unacceptable and not what we stand for. Your concern is being taken seriously and will be addressed promptly. Should you wish to discuss the experience further, please feel free to contact me directly at janelysp@wagmiami.com.

July 26, 2025

Dealership Rating
Employee Rating

My complaint is big because of the bad experience in buying a Cadillac vehicle. I just want my car in good conditions More

by Yoslaine Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 28, 2025

Williamson Cadillac responded

We're sorry your vehicle purchase didn’t meet expectations—we want your Cadillac in top condition, too. We'll make every effort to resolve this and earn back your trust. Please feel free to contact us at 305.670.7100 your earliest convenience.

July 24, 2025

Dealership Rating
Employee Rating

John is always excellent and happy to help. Williams Cadillac always provides excellent service and attention More

by lauzu99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Williamson Cadillac responded

Thank you for your kind words—John truly exemplifies the dedication we strive for, and your recognition means so much to us. We're delighted to continue delivering service that earns your trust time and again.

July 23, 2025

Dealership Rating
Employee Rating

At Williamson Cadillac, they are Very nice people and professional they’ve help me with my problem More

by FURCY020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Fede Prudhomme

Jul 25, 2025

Williamson Cadillac responded

It’s wonderful to hear that our team was able to help when you needed us most. Your thoughtful feedback reminds us why we do what we do.

July 23, 2025

Dealership Rating
Employee Rating

Dropped my car off for service, car was finished in a couple hours. Only issue was that the loaner service was taking so long to get a car that the repair was finished before they finalized the loaner More

by JARNET87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno

Jul 28, 2025

Williamson Cadillac responded

We appreciate you sharing your experience and we are so glad to hear the repair was handled swiftly! We're addressing the loaner delay to ensure future visits feel just as efficient and hassle-free from beginning to end.

July 20, 2025

Dealership Rating
Employee Rating

Very fast and attentive. I had my vehicle towed in and I was in and out within 15 minutes plus my car was done by the next work day. More

by Rose :)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Williamson Cadillac responded

Thank you, Rose! We’re glad John acted swiftly and attentively; getting your vehicle ready by the next day is exactly the kind of care we aim for.

July 15, 2025

Dealership Rating
Employee Rating

Very knowledgeable and helpful. Got me in and out in a very fast and professional manner More

by Krisannelo18
Recommend Dealer
Yes

Other Employees Tagged: John Varela

July 14, 2025

Dealership Rating
Employee Rating

I great experience as always in Williamson. I would recommend this dealership to anyone. From the sales Dept to the Service Dept More

by DANIELLE.PUJOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Williamson Cadillac responded

Danielle, thank you for trusting us time and again across departments; your recommendation is the highest compliment we could ask for. We’re proud to continue delivering a consistently great experience.

July 12, 2025

Dealership Rating
Employee Rating

With an appointment, it should not take approximately 3 hours to complete. If so, how long without an appointment? Wow. More

by FRICHSR
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jul 14, 2025

Williamson Cadillac responded

We’re truly sorry for the extended wait and appreciate your candid feedback. It helps us reevaluate our scheduling and aim for greater timeliness, especially for those with appointments.

July 03, 2025

Dealership Rating
Employee Rating

Second time in two weeks with the same issue, but John was good about it and took care of it. More

by Jlopez7825
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jul 09, 2025

Williamson Cadillac responded

Thank you for your continued patience, and we’re glad John handled the issue with care and professionalism. We’re working hard to ensure lasting fixes so your visits become fewer—and far more satisfying.

...
11
...

Dealership Inventory (247 Vehicles)

new 2026 Cadillac Escalade IQ car, priced at $138,065
2026 Cadillac Escalade IQ
new
Vibrant White Tricoat exterior
Unknown
All-wheel Drive
new 2026 Cadillac XT5 car, priced at $56,910
2026 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Cadillac CT4 car, priced at $42,285
2026 Cadillac CT4
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac CT5-V car, priced at $119,854
2026 Cadillac CT5-V
new
Black Raven exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $70,719
2026 Cadillac LYRIQ
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
new 2027 Cadillac OPTIQ car, priced at $56,326
2027 Cadillac OPTIQ
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive