John Varela
John Varela at Williamson Cadillac

John Varela | Page 32

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
449 Reviews
4.8

449 Reviews

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449 Reviews of John Varela

June 02, 2023

Dealership Rating
Employee Rating

Williamson dealer have a good customer service and good quality cars! I love it I recommend to friends More

by BEHNAM.TOUSSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Nava

May 24, 2023

Dealership Rating
Employee Rating

Exelente servicio cvccccccccccccccxxxdxxxdxcccccccccccccccccccccccvccvvvvvvvvvvvvvv Hogg Hogg Hogg Hogg Yggdrasil UHC hggg yggg hggff hggff hvvvc bcc gcccvvc Hogg Hogg More

by MARLENETAPANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2023

Dealership Rating
Employee Rating

The dealer's service is magnificent, courteous and professional, the sales and service employees are attentive to the smallest details of the customers, I don't know another dealer like it More

by LORENZOARTEAGA2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Barbachan, Yorny Fundora

May 15, 2023

Dealership Rating
Employee Rating

Very professional and fast all employees are attentive and always helping all clients and making sure they are well accommodated and also great snacks for everyone More

by limita1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Valladares

April 28, 2023

Dealership Rating
Employee Rating

My experience with Williamson has always been positive. Their personal are always helpful and willing to assist in solving your problem I give them my highest rating. More

by JOHNHJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo, Mike McKesson , Skip Moosang

March 31, 2023

Dealership Rating
Employee Rating

The service tecs. are always polite and keep me informed about my special Cadillac XT5 luxury SUV. More

by ROBERTHALE9411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Barbachan, Kaitlin Haeffner, Tony Martinez, Tony Mercado , Melissa Beattie, Jeff Rogers

March 19, 2023

Dealership Rating
Employee Rating

When my 🚗 had a malfunction They were there for me! Talk about having your back!! More

by Edjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 15, 2023

Dealership Rating
Employee Rating

The staff was great. The tuxedos are a nice touch. But the flip flops have to go. More

by ewill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 19, 2023

Dealership Rating
Employee Rating

It is a good dealership as long as there is more accountability for the services staff and more overseen by the supervisor on them. More

by mrrezaie1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Williamson Cadillac responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Feb 22, 2023

mrrezaie1010 responded

Hi Mr. Rogers. I spoke to you the same day and expressed my frustration regarding unscheduled four hours wait. Your respond was that I will talk to my staff so in the future they have a better communication with the clients. I believe, I should be compensated for my time. Thank you for your concern and allowing me to discuss this issue with you.

February 01, 2023

Dealership Rating
Employee Rating

Pleasant visit. John Varela takes good care of his customers. The car was ready promptly. More

by NO-REPLY-5I6BY66M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2023

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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