John Varela
John Varela at Williamson Cadillac

John Varela | Page 41

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
434 Reviews
4.8

434 Reviews

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434 Reviews of John Varela

April 09, 2021

Dealership Rating
Employee Rating

Outstanding service and professional treatment.John Outstanding service and professional treatment. John Varela made me feel important and made sure that the service to my vehicle was done right and qu More

by CRAGCOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Chambers

Apr 13, 2021

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 04, 2021

Dealership Rating
Employee Rating

I was given a loaner car. Dropping and picking up was quick and without issue! Car was repaired without any big issues and so the process was stressfree More

by Cgp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2021

Williamson Cadillac responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us.

March 31, 2021

Dealership Rating
Employee Rating

Always helpful and friendly! I really enjoy getting service for my car here. Staff is always courteous, areas are clean and it’s always a nice treat to have refreshments available. More

by Farigarciacg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 19, 2021

Dealership Rating
Employee Rating

Excellent like always. John is the best service agent I ever had and Williamson Cadillac is the best dealer ever. They actually provide better customer service that any other vacations places I have stay i More

by LIVAN_PERRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 17, 2021

Dealership Rating
Employee Rating

The service department staff are true professionals who made my experience a very satisfying one. They go out of their way to ensure that you are kept fully informed as well as explaining what has to be do More

by KenK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2021

Williamson Cadillac responded

Thanks for the kudos, Ken. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 17, 2021

Dealership Rating
Employee Rating

Well, I am very happy with my GMC (my third) the personal are very nice and professional. The service was relatively fast. I think that force to use 25 words minimum will discourage future participation. More

by APEREZSMT@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: The Lady who help with the breakfast buffet

Feb 19, 2021

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 16, 2021

Dealership Rating
Employee Rating

As always, from initial greeter to my Service Advisor John Varela, to Service Manager - to cashier and delivery person - my service experience was courteous, friendly, and efficient. Waiting area is com More

by GWYNETH CLARKE-BELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno, Carmen Alicea, Rolando Pardo , Mickey Barrios, Skip Moosang

Feb 18, 2021

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 15, 2021

Dealership Rating
Employee Rating

Great service as always, got the free shuttle and they washed the car!!! These are great extras to have in the dealer service. I appreciated. More

by marie_velez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Williamson Cadillac responded

Marie, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 05, 2021

Dealership Rating
Employee Rating

I’ve been a customer of Williamson for 20 years. Always the best vehicle service, customer service and attention to detail. Jermain Chambers and John Verela are like family. More

by JBHARRISESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Haeffner, Ricardo Robinson , Jermain Chambers

Feb 09, 2021

Williamson Cadillac responded

Thank you for recognizing your experience at Williamson Cadillac. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 26, 2021

Dealership Rating
Employee Rating

Always excellent service. Been going there for 13 years and always get the best service. John Varela was great in getting me in and out of there quickly with all the work done. More

by Jlopez7825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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