John Varela | Page 7

Great, good service, friendly, knowledgeable, do what they say and the dealership has a great ambiance they say and the dealership has a great ambiance More

by robertifalk Verified Customer Verified Customer

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John Valero is a honest trustworthy ad visor that will tell your option .He's a excellence representative for Williamson Cadillac. tell your option .He's a excellence representative for Williamson Cadillac. More

by elife7 Verified Customer Verified Customer

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When you get your car repaired at Williamson your can be assured that the car will be fixed properly. assured that the car will be fixed properly. More

by my3sons590 Verified Customer Verified Customer

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John varrela is an exceptional employee of Williamson Cadillac. He has knowledge and is very caring and attentive to the needs of his customers Cadillac. He has knowledge and is very caring and attentive to the needs of his customers More

by WAYNECO Verified Customer Verified Customer

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I really like it because there are very professional and I always have the right time appointment. I always have the right time appointment. More

by hugoportillo60 Verified Customer Verified Customer

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Everything was Good Instead of text probably calling when have been more personable sto just let you know what the problem was when have been more personable sto just let you know what the problem was More

by RANDYLSHANNON Verified Customer Verified Customer

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John Valero is exceptional. He makes the experience gratifying. I only deal with John. He Is a wealth of information. He makes the experience gratifying. I only deal with John. He Is a wealth of information. More

by elife7 Verified Customer Verified Customer

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John is very competent, friendly, and knew exactly what needed to be done! Well done! needed to be done! Well done! More

by POPPH525 Verified Customer Verified Customer

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Best customer service every time I take my vehicle in to get serviced. I will definitely be back get serviced. I will definitely be back More

by MIKEV12 Verified Customer Verified Customer

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My 2007 Escalade was towed in to dealership, unable to start with an engine code " reduced engine power". It took two weeks for my mother's vehicle to be evaluated. When vehicle was fixed, I took delivery start with an engine code " reduced engine power". It took two weeks for my mother's vehicle to be evaluated. When vehicle was fixed, I took delivery of escalade and the driver side windsheild wiper was missing and the metal windsheild wiper arm without the wiper blade scraped across the driverside windshield. John was very instrumental in fixing the issue since the blades were no longer in stock. One of the staff were able to locate the new blades then they were installed 45 min later. Please have staff inspect vehicles prior to delivering to customer. Every staff member has an integral part in customer service and quality control. When one system fails, it is reflective upon everyone. Please make provisions with in-operable vehicles towed in as an emergency to have a quick evaluation for the vehicles to be prioritized based on diagnosis and not left on back lot for two weeks before being looked at. By doing so the customer is informed sooner. Maybe a tech can be assigned to such vehicles and have a better vehicle turn around time and customer experience. Time is money not only for your dealership but your customers too! More

by plyler0 Verified Customer Verified Customer

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