John Wigger
John Wigger at Coastal Kia

John Wigger | Page 17

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.9
867 Reviews
4.9

867 Reviews

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867 Reviews of John Wigger

June 19, 2023

Dealership Rating
Employee Rating

Always helpful, explain everything going on with car and service being performed. Easily get appointment when needed. Great staff. More

by MISSDEE1956
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman , A young lady, that I can't remember her name.

Jun 19, 2023

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including, "always, helpful, explain everything going on with the car and service being performed." We appreciate your feedback. Thank you for choosing Coastal Kia!

June 17, 2023

Dealership Rating
Employee Rating

The service department was polite, friendly, efficient, and handled my problem on schedule. I recommend them. More

by CLINTON.MEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jun 19, 2023

Coastal Kia responded

Great news! We appreciate the five star review and compliments for our Coastal Kia service department. Thank you for the high recommendations too. Please call us if you need anything. Thanks again!

June 07, 2023

Dealership Rating
Employee Rating

Service was excellent. Staff very friendly and helpful. Would highly recommend. Appreciate the entire experience. More

by KVOGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Coastal Kia responded

Thank you! It was kind of you to go online and rate your recent service experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 24, 2023

Dealership Rating
Employee Rating

Wouldn’t cover something warranty related and damaged my dash trying to fix another issue. If you make the mistake of buying a Kia do not compound it by going to this dealership More

by FE266776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Weisman

May 25, 2023

Coastal Kia responded

We are here to help and will need to gather some more information in order to address your concerns. Please call our Operations Manager John Wigger at 910-408-0100. We look forward to your call.

May 26, 2023

Coastal Kia responded

Would you like to speak with our Operations Manager Peggy Roberts? Her direct line is 910-798-4706? Thank you, we look forward to your call.

May 25, 2023

FE266776 responded

I spoke to Mr. Wigger when I was there originally. He didn’t appear interested at the time to help me. Why would I feel like he would now.

May 24, 2023

Dealership Rating
Employee Rating

The dealership is the best place to buy a new car they are nice and friendly More

by LEERENEE705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

Coastal Kia responded

Thank you for the high marks and compliments for our service team. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

May 23, 2023

Dealership Rating
Employee Rating

I love coastal Kia on market st. They always help me and make sure I’m getting everything done that I need fro my car More

by ARIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson , Darren Gokey, Tony Kirschner

May 24, 2023

Coastal Kia responded

Thank you Ariel! Your thoughtful review and high marks for our service team members are greatly appreciated. Please call us if you need anything. Thanks again!

May 14, 2023

Dealership Rating
Employee Rating

Excellent service. They manage to have kept my vehicle without any major problems to date. More

by PLPL2241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin , Darren Gokey

May 15, 2023

Coastal Kia responded

Thank you for the five star service review and gracious comments. We sincerely appreciate you taking time to go online and rate your recent service experience. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

May 11, 2023

Dealership Rating
Employee Rating

Wonderful,thorough,clean. Service didnt take forever like other dealerships.Loved the complimentary carwash .Also the sitting area w the coffee bar and comfortable chairs is a More

by MARNMCCANN1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson , Darren Gokey, Tony Kirschner

May 12, 2023

Coastal Kia responded

Wow... thank you! We appreciate the high marks and heartfelt testimonial. We are thrilled to hear you were comfortable during your recent service visit. It is great to hear you were able to take advantage of our lounge experience and complimentary courtesy van service. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 10, 2023

Dealership Rating
Employee Rating

As always our recent two hour roundtrip to Wilmington for service at Coastal Kia was well worth it. Cody met us at the door to check us in turning us over to the expert care of Bob Tomlin on the front end, r More

by HERMAN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson , Darren Gokey, Tony Kirschner

May 12, 2023

Coastal Kia responded

Thank you so much! Your amazing testimonial, high marks and continued loyalty mean the world to us. It was thoughtful of you to share your experience online. We sincerely appreciate you mentioning so many of our team members by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for being an important part of our Coastal Kia family. Please call us if you need anything.

May 10, 2023

Dealership Rating
Employee Rating

Excellent customer service and highly responsive to all customer needs! Always exceed expectations… Highly recommend! More

by Phil M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2023

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and high recommendations. We love the feedback including, "always exceed expectations...highly recommend!" It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

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