John Zieja | Page 6

I feel taken care of every time I need something I feel taken care of every time I come here. I would recommend to anyone I know taken care of every time I come here. I would recommend to anyone I know More

by andrea.mclaughlin Verified Customer Verified Customer

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I was very pleased with my service and the communication at this dealership. Overall experience was very good.. at this dealership. Overall experience was very good.. More

by Happy Customer Verified Customer Verified Customer

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John cena was very helpful and said he liked my color of my Mach e my Mach e More

by KENNETH.HOHMANN Verified Customer Verified Customer

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I was kept up to date throughout the appointment. John was very personable and helpful John was very personable and helpful More

by Jessica.krueger12 Verified Customer Verified Customer

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Amanda did a wonderful job , very knowledgeable and friendly. We feel she went above and beyond to help Us find just the right vehicle. We are grateful for her help and wish you all the best! friendly. We feel she went above and beyond to help Us find just the right vehicle. We are grateful for her help and wish you all the best! More

by GERHARTZSTUDIO Verified Customer Verified Customer

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It was good, thwy even changed my air filter! The service they provided was good The service they provided was good More

by Austinwei9516 Verified Customer Verified Customer

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Where to start. . From a service standpoint John was probably one of the most difficult and creepy individuals to deal with. He discussed being single and divorced to . From a service standpoint John was probably one of the most difficult and creepy individuals to deal with. He discussed being single and divorced to a married woman, very inappropriate . We stopped into the dealership with a good idea of the issue we were dealing with. He immediately told us that it wasn’t possible and highly unlikely. After 3 hours of waiting the mechanic came back and confirmed our intuitions. After paying for the diagnostic, which is insane if you intend to get the work done there. John was unable to produce an estimate for the actual work needing to be done. Verbally quoting it at $1700, but in the document sent it was over $2300. There was incorrect parts, labor etc. When asked to make a new quote with the correct dollar amount due he said his computer would not allow him to do so. Overall, a pretty crappy experience. Unless Kim is there or returns we will not be going back. Making a woman feel uncomfortable when she is just trying to get her vehicle fixed is not okay! More

by NoMoreCarCreeps1121 Verified Customer Verified Customer

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Great service! !! Well taken care of , courteous service nsjdhbsudbbeiieie Kelli Jenn’s haha I did wish !! Well taken care of , courteous service nsjdhbsudbbeiieie Kelli Jenn’s haha I did wish More

by LABBMAN64 Verified Customer Verified Customer

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Great, easy in and out John was great and did a wonderful job of keeping me updated job of keeping me updated More

by JAYEBENTON Verified Customer Verified Customer

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The service writer was fine, but the process was terrible. I had a recall on the camera and it would take up to an hour for them to diagnose the issue. then was told after dropping it off that the r terrible. I had a recall on the camera and it would take up to an hour for them to diagnose the issue. then was told after dropping it off that the recall was paused, so it’s my choice if I still wanted them to diagnose the issue or not. I decided to go ahead and pay for diagnosing the camera issue on my own dime. I waited for about 2.5 hours for them to diagnose the issue. My original appointment was 11 AM and didn’t get out of the dealership until 2:30. Nothing prior to the diagnosis appointment telling me to be prepared for that long of wait. Overall I hate going to dealerships and this whole thing felt like a scam to get me to come in and pay for a diagnostics test (on a known issue according to Ford). More

by tim.damico Verified Customer Verified Customer

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