Johnathan Jimenez | Page 7

This is the second time that they have not corrected an issue I have raised. They also have not reset my service reminder, for the second time. issue I have raised. They also have not reset my service reminder, for the second time. More

by ajconnell26 Verified Customer Verified Customer

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Friendly service area people. Efficient service. Car ready when promised. Problem was fixed first time. Efficient service. Car ready when promised. Problem was fixed first time. More

by Me-n-three Verified Customer Verified Customer

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Very nice and considerate people. My car recall was done in a timely manner and I was called ASAP. Definitely recommend going here to buy a car or have work done. Ask for Johnathan! My car recall was done in a timely manner and I was called ASAP. Definitely recommend going here to buy a car or have work done. Ask for Johnathan! More

by Justyne Verified Customer Verified Customer

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Brooks was awesome He explaine everything to me that they had to do to my car they had to do to my car More

by quinceybeckwith Verified Customer Verified Customer

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I was sold a vehicle with a vehicle consumption issue. I AM CONSTANTLY BUYING OIL I CAN NOT RUN TO THE DEALERSHIP EVERY TIME IT NEEDS OIL .THEY TOLD ME THAT THE NEXT TIME I BRING IT IN I WOULD NEED TO LEA I AM CONSTANTLY BUYING OIL I CAN NOT RUN TO THE DEALERSHIP EVERY TIME IT NEEDS OIL .THEY TOLD ME THAT THE NEXT TIME I BRING IT IN I WOULD NEED TO LEAVE IT OVERNIGHT . I WOULD HAVE HAVE SOMEONE TO PICK ME UP BUT THAT IS NOT A OPTION FOR ME MY KIDS HAVE TO GO TO SCHOOL AND I Work I have only had the car since 10/26/2022 . So I am not happy at all. More

by Sunturner30 Verified Customer Verified Customer

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Out of all the Dealership around Alabama,I had no idea that this was the one to help with my needs.I am so very proud that I choose this one.I would recommend that you start at Serra Trussville 1st, befor that this was the one to help with my needs.I am so very proud that I choose this one.I would recommend that you start at Serra Trussville 1st, before you go anywhere else More

by Mae Ford Verified Customer Verified Customer

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Good dealership. Positive experience. Good location. Prompt service. Excellent attention from sales manager and sales person. Positive experience. Good location. Prompt service. Excellent attention from sales manager and sales person. More

by BKIAJ Verified Customer Verified Customer

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Great service every time. People there are very friendly and helpful. Would definitely recommend Serra Trussville Kia. Jonathan in service did a great job keeping me informed People there are very friendly and helpful. Would definitely recommend Serra Trussville Kia. Jonathan in service did a great job keeping me informed and taking care of my maintenance. 🌟🌟🌟🌟🌟 More

by Chris Verified Customer Verified Customer

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I will never ever recommend this place to anyone it’s a straight rip off I purchased a vehicle only for it to breakdown within a week I contacted them to let them know I even had it towed there to just get straight rip off I purchased a vehicle only for it to breakdown within a week I contacted them to let them know I even had it towed there to just get a vehicle to look at it I lost major but God is not sleep they told me they would only fix the heating problem anything else I would have to pay for it so I lost $3500 than have to turn around and pay $2000 for a new water pump 😩😩😩 More

by Wilshondra Verified Customer Verified Customer

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I wouldn’t recommend this company to nobody I got a truck and a week later it started running hot and stop on me first it was the heat didn’t work than the check engine light came on they said they was looki and a week later it started running hot and stop on me first it was the heat didn’t work than the check engine light came on they said they was looking at it on Friday til they will get to it Monday so I’m without a vehicle and money worst service every and I didn’t even ride the truck a month before all these defects I really won’t my money back they can keep the vehicle just cancel my contract so I can find me and my kids a dependable vehicle More

by Wilshondra Verified Customer Verified Customer

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