Johnathan Jimenez | Page 8

I will never ever recommend this place to anyone it’s a straight rip off I purchased a vehicle only for it to breakdown within a week I contacted them to let them know I even had it towed there to just get straight rip off I purchased a vehicle only for it to breakdown within a week I contacted them to let them know I even had it towed there to just get a vehicle to look at it I lost major but God is not sleep they told me they would only fix the heating problem anything else I would have to pay for it so I lost $3500 than have to turn around and pay $2000 for a new water pump 😩😩😩 More

by Wilshondra Verified Customer Verified Customer

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I wouldn’t recommend this company to nobody I got a truck and a week later it started running hot and stop on me first it was the heat didn’t work than the check engine light came on they said they was looki and a week later it started running hot and stop on me first it was the heat didn’t work than the check engine light came on they said they was looking at it on Friday til they will get to it Monday so I’m without a vehicle and money worst service every and I didn’t even ride the truck a month before all these defects I really won’t my money back they can keep the vehicle just cancel my contract so I can find me and my kids a dependable vehicle More

by Wilshondra Verified Customer Verified Customer

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Worked very hard to get me the car I wanted! I love my new sportage! I love my new sportage! More

by nicholas.moon04 Verified Customer Verified Customer

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Super helpful, responsive & got us taken care of in record time with our purchase of a Kia Telluride record time with our purchase of a Kia Telluride More

by esorrells Verified Customer Verified Customer

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Their team was polite and tried to see that I got the best deal I could find ! best deal I could find ! More

by Maverick Verified Customer Verified Customer

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I live about an equal distance to 3 Kia dealerships - but I ALWAYS come to Serra Kia of Trussville! Johnathan is amazing and takes such good care of my car and my crew - my son needed help with the vending I ALWAYS come to Serra Kia of Trussville! Johnathan is amazing and takes such good care of my car and my crew - my son needed help with the vending machine and he paid for his snack. I sent him back with the money and he refused it, he's just a great guy! I wouldn't trust my car to anyone else, so as long as Johnathan is here I'll keep coming back and tell others to bring their Kia here! More

by Ljhayes103 Verified Customer Verified Customer

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This dealership sold me a 2017 Nissan Altima with a bad transmission it took 3 months to fix they gave me a loaner car they never really communicated the whole time I had to call but never had a straight a transmission it took 3 months to fix they gave me a loaner car they never really communicated the whole time I had to call but never had a straight answer about my car I finally got it back I don’t recommend this dealership and don’t use Greg Nims he’s the best liar ever he sold me the car and I sent friends to buy a brand new car he promised me a referral check never got it…. More

by Valerie Verified Customer Verified Customer

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The service was efficient and the employees were kind. Overall, a great experience! Will come back next time. Overall, a great experience! Will come back next time. More

by courtneyklassiter Verified Customer Verified Customer

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I can't say enough about how kind everyone here is. I never believed coming for an oil change would be a pleasurable experience, but it is! I never believed coming for an oil change would be a pleasurable experience, but it is! More

by Jtcooper87 Verified Customer Verified Customer

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Always fast and friendly. Staff is excellent! Waiting is very comfortable. Haven’t ever had a negative experience Staff is excellent! Waiting is very comfortable. Haven’t ever had a negative experience More

by doniellegadams Verified Customer Verified Customer

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