Johnathan Miller | Page 10

Johnathan was very knowledgeable and professional and made me feel like I mattered and was very patient waiting for my car titles made me feel like I mattered and was very patient waiting for my car titles More

by PAYNE.C Verified Customer Verified Customer

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Every body here is so considerate and helpful, and the whole staff works with you, it’s always a great turn out when I take my car here! whole staff works with you, it’s always a great turn out when I take my car here! More

by SHAWNAWILHITE1029 Verified Customer Verified Customer

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Jonathan Miller is the best. He gave me what I asked for and more. Also the ones that was involved in putting forth in helping me get what I want I greatly appreciate it, thanks He gave me what I asked for and more. Also the ones that was involved in putting forth in helping me get what I want I greatly appreciate it, thanks again for your help. I will be sending some people your way More

by kinamore30 Verified Customer Verified Customer

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Enjoyed buying Good salesman good credit man Got a free coke But only 1:2 tank of gas free coke But only 1:2 tank of gas More

by Ken Verified Customer Verified Customer

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They are very nice. They are not pushy. They work really hard to getyou in the vehicle you want! They are not pushy. They work really hard to getyou in the vehicle you want! More

by NIKKID0227 Verified Customer Verified Customer

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The sales team was friendly, listened and were not pushy. Finding the Honda Pilot that had all the features we wanted and needed was a challenge. By luck and the dealerships' large inventory, we did end up Finding the Honda Pilot that had all the features we wanted and needed was a challenge. By luck and the dealerships' large inventory, we did end up getting our Pilot. More

by MIKE.SCHIFFLI Verified Customer Verified Customer

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Although Richard Lewis, the owner, called me directly to apologize for the actions of the new car sales manager I still have to give this dealership only 1 star. The new car sales manager, Kevin Dowdy, is a apologize for the actions of the new car sales manager I still have to give this dealership only 1 star. The new car sales manager, Kevin Dowdy, is an absolutely horrible person and should be avoided at all costs. He ruined our entire experience at this dealership. Although everyone else we interacted with was a joy to work with, Kevin's actions tainted our experience and I will not be returning to make a purchase, nor will I recommend this dealership to anyone I know while he is still employed with them. We purchased our vehicle for $47k and when we got home, found the sticker in the glovebox witched stated the MSRP at $42k. We called looking for an explanation of the $5k price difference and Kevin stated that we should have all of the information in our paperwork. We looked and looked and did not find anything so Kevin said we needed to drive back to the dealership so he could explain it. When we arrived he did not greet us but simply walked past and said "let's go over here" and took us to a locked office. When we sat down I started to ask what the price difference was and he cut me off and started explaining the $5k protection package in a very condescending way. We explained that we had declined the protection package and all extended warranties. He said it didn't matter and it was added anyway. At this point he suggested we talk to the general sales manager, Jason. Jason agreed with us that the protection package was not explained to us, and was no where to be found in our paperwork. He did his best to offer us some compensation and we ended up with crossbars, a luggage carrier, and 5 years of oil changes for the vehicle. I appreciate the gesture, but at the end of the day Kevin knowingly deceived us and took $5k from us. Unacceptable. I wrote an email to the owner telling him about our experience and he personally called to apologized. I appreciate this gesture as well, but Kevin is still employed and who knows how many people he has done this to. Richard seems to be ok with Kevin lying and cheating his customers so in my book he is condoning this behavior which is just as bad. More

by mattandtammietaylor Verified Customer Verified Customer

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Johnathan was very helpful and got me exactly what I wanted and was not pushy at all. Second time purchasing from you guys and both experiences were great! wanted and was not pushy at all. Second time purchasing from you guys and both experiences were great! More

by KRISTY_HADAWAY Verified Customer Verified Customer

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By far the best experience you can have when coming to a car dealership. I have never had salesman go so far and beyond to help get me in a brand new vehicle. From lunch, to explaining everything on the pap car dealership. I have never had salesman go so far and beyond to help get me in a brand new vehicle. From lunch, to explaining everything on the paperwork and vehicle. Will always recommend Honda of Cartersville. More

by Collumsteven4 Verified Customer Verified Customer

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Great dealership with amazing staff. Felt like I was taken care of all the time. The only downside is that Car Buying should not take that long. Felt like I was taken care of all the time. The only downside is that Car Buying should not take that long. More

by CFRANKLINDAY Verified Customer Verified Customer

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