Johnnie Taylor | Page 9
Service Advisor
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
139 Reviews
Write a Review139 Reviews of Johnnie Taylor
April 12, 2021
Every time I go here everyone is so helpful and nice and professional It's always a pleasure taking my cars to get serviced there. professional It's always a pleasure taking my cars to get serviced there. More
Other Employees Tagged: Mike Ohanesian
April 12, 2021
Service was superior from drive in to drive out. The facilities were spotless and employees very friendly and accommodating. The atmosphere become customers to return. facilities were spotless and employees very friendly and accommodating. The atmosphere become customers to return. More
March 23, 2021
I've brought my vehicle in several times and always feel comfortable with the service department. Several of the advisors have helped me and all have done a great job. comfortable with the service department. Several of the advisors have helped me and all have done a great job. More
March 11, 2021
Five Star Subaru @ Grapevine treats you like Family Always! When I bought my third Subaru in 2017 they were Amazing and now I’ve had to have some work done they Again Treated me with respect and had my Always! When I bought my third Subaru in 2017 they were Amazing and now I’ve had to have some work done they Again Treated me with respect and had my car done with quickness! Thanks!!! More
March 09, 2021
I’m not from Texas but my car broke down here. Grapevine was the closest dealer so it’s where we chose. The service department was amazing and really took the time to figure out what was wrong, it was a wei was the closest dealer so it’s where we chose. The service department was amazing and really took the time to figure out what was wrong, it was a weird computer issue that led in to several others and they fixed them all while Johnnie was keeping me updated on each. They were able to keep the cost lower than expected and really helped me out! I appreciate all that they did and thankful, oh so thankful to have my car back!!! Johnnie took the time to explain and did his best to get my car back to me as soon as possible without charging me more than was needed, super trustworthy and very helpful and friendly! More
March 06, 2021
Impeccable service as always. Mike walked me through the details of my service and had me in a rental within a few minutes. While in the waiting area, Taylor made me feel right at home and showed me to the details of my service and had me in a rental within a few minutes. While in the waiting area, Taylor made me feel right at home and showed me to the refreshments. Exchanging my rental for my freshly serviced vehicle was also a breeze. It was done EXACTLY when I was told it would be (like always, you guys never fail!), making it easy to plan my day. Ryan opened my door for me and lord, I would buy 100 subarus just to come and look at that man. Can’t wait to be back in 6 months! Much love! More
Other Employees Tagged: Cameron Alexander-Munns, Taylor Bayles, Mitchell Hunter, Mike Ohanesian, Jon Zablosky , Ryan Bayles, Spencer Fuller, Gary McCloskey, Trina McLean
January 25, 2021
Took vehicle in fir an oil change , and to fix the molding on My Driver side window. Everything was done in a timely manner. They also washed my Vehicle for Me !! molding on My Driver side window. Everything was done in a timely manner. They also washed my Vehicle for Me !! More
Other Employees Tagged: Shantai Isom, Jon Zablosky , Brian Swarver
January 05, 2021
We have always received excellent service at Five Star Subaru Grapevine. The dealership is very clean, everyone is friendly, service is spot-on, they wash my vehicle, and they have a snack bar & drink m Subaru Grapevine. The dealership is very clean, everyone is friendly, service is spot-on, they wash my vehicle, and they have a snack bar & drink machines. More
Other Employees Tagged: Dyson Ellis
November 10, 2020
Mr. Johnny Taylor took time to listen to me and help me with everything he could, from the time I visited the dealership for diagnosing my car's air conditioning issue to the time I left with my car! Today with everything he could, from the time I visited the dealership for diagnosing my car's air conditioning issue to the time I left with my car! Today's experience would be one that I call as living up to the standards of customer satisfaction! Y'all are the best! Thanks you! More

