Johnnie Taylor
Johnnie Taylor at Five Star Subaru of Grapevine

Johnnie Taylor | Page 8

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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139 Reviews
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139 Reviews

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139 Reviews of Johnnie Taylor

July 24, 2021

Dealership Rating
Employee Rating

Grapevine Subaru had a great service dept. work done in fast time. Repairs warranty excellent . Would recommend for subaru service.Jon is excellent to work with. More

by Gun3er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Zablosky

Jul 25, 2021

Five Star Subaru of Grapevine responded

Gun3er, Your recommendation of Five Star Subaru is truly appreciated. Between visits, Jon and I welcome your questions at 817-438-1700. Do not hesitate to ask for our automotive advice. We will be happy to help. Thank you, Marcus Procter, Service Director

July 24, 2021

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Employee Rating

We were traveling through and had an issue with our car. The dealership was able to get us in last minute, fix our issue, and even washed and vacuumed it! You do kit find dealerships that are willing to do More

by Kenny Watkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Dyson Ellis, Mike Ohanesian, Jon Zablosky , Michael Dinh, Trina McLean, Ryen Ruybal, Brian Swarver

Jul 25, 2021

Five Star Subaru of Grapevine responded

Hello Kenny, We hope you were able to continue your travels with peace of mind. Thank you for stopping by Five Star Subaru and if we can help further, reach us at 817-438-1700. Take Care, Marcus Procter, Service Director

July 17, 2021

Dealership Rating
Employee Rating

Sean Roberts was absolutely wonderful and welcoming! Definitely coming back to this location! Everyone was very through on our work and exterior. We even got a free car wash! More

by Amandamorse2289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Roberts, Marcus Procter, Dyson Ellis, Mike Ohanesian, Jon Zablosky , Michael Dinh, Trina McLean, Ryen Ruybal, Brian Swarver

Jul 18, 2021

Five Star Subaru of Grapevine responded

Amandamorse2289, We are so pleased to receive your endorsement of so many Five Star Subaru staff members. Thank you! Any time we can offer our maintenance or repair advice, reach us at 817-438-1700. We will be more than happy to help. Thanks again, Marcus Procter, Service Director

July 09, 2021

Dealership Rating
Employee Rating

Johnnie was very courteous, professional and knowledgeable. He answered all my questions and reviewed what my car needed to maintain safer performance. I highly recommend Five Star Subaru of G More

by P. Wiegand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cashier

Jul 09, 2021

Five Star Subaru of Grapevine responded

Hello P. Wiegand, On behalf of Johnnie and the Five Star Subaru team, thank you for taking the time to rate your service experience. Between visits, call 817-438-1700 when you have vehicle care concerns. We will be ready to help again. Thank you, Marcus Procter, Service Director

June 26, 2021

Dealership Rating
Employee Rating

Excellent dealership and people. So nice to deal with dealership More

by Cmbowling1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kareem Kusez, Steve Lennon, Trina McLean, Prakash Eb I sales

Jun 28, 2021

Five Star Subaru of Grapevine responded

Thank you for rating our Five Star Subaru services! We believe in continuing conversations with our customers. Reach us anytime at 817-438-1700. Helping to keep you fully informed about your Subaru is our goal. Stay in touch! Best Regards, Marcus Procter, Service Director

May 18, 2021

Dealership Rating
Employee Rating

Honest and customer oriented service department. No up selling or forcing unneeded service. So much better then average Toyota dealer's service shops. Provided nice loaner car when service time was projec More

by FiveStarsCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian , Kareem Kusez

May 19, 2021

Five Star Subaru of Grapevine responded

Thank you for taking the time to share your feedback! We appreciate the opportunity to care for your vehicle at Subaru of Grapevine and we welcome additional questions at 817-438-1700. Safe travels and please stay in touch, Marcus Procter, Service Director

May 17, 2021

Dealership Rating
Employee Rating

Extraordinary service and great employees. They do a great job helping and explaining all detail involved with service and repairs. I’ll keep coming back to them More

by martinkingtexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Shantai Isom, Mike Ohanesian , Dee Boyett

May 18, 2021

Five Star Subaru of Grapevine responded

Martkinkingtexas, We feel communication is necessary to help our Subaru of Grapevine customers stay knowledgeable about their vehicles. Between visits, we welcome your maintenance questions at 817-438-1700. We want to help you fully enjoy your drive time. Thank you, Marcus Procter, Service Director

May 07, 2021

Dealership Rating
Employee Rating

Everyone at the dealer is friendly and respectful. The policy to continue to wear masks is very much appreciated. The service was completed in less time than expected. And I gotta admit, I love the car wa More

by bt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2021

Five Star Subaru of Grapevine responded

Bt, Thank you for taking the time to review your Subaru of Grapevine service experience. Johnnie and I are available at 817-438-1700 any time you need our automotive knowledge. Let us know when you need our advice. Best Regards, Marcus Procter, Service Director

April 27, 2021

Dealership Rating
Employee Rating

Simply the best Service Manager and team anywhere to work on your Subaru. I wouldn't go anywhere else. Friendly, honest, helpful. A++++++++++ They go the extra mile. All the service department employees are More

by Vette Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Dyson Ellis, Mike Ohanesian, Jon Zablosky , Michael Dinh, Trina McLean, Ryen Ruybal, Brian Swarver

Apr 27, 2021

Five Star Subaru of Grapevine responded

Hello! On behalf of the Subaru of Grapevine service team, thank you so much for your awesome recognition. We are grateful for the opportunity to help you enjoy your drive time. Any time we can answer your vehicle questions, we welcome your calls to 817-438-1700. Thank you again for your kind words, Marcus Procter, Service Director

April 22, 2021

Dealership Rating
Employee Rating

Johnnie was great, excellent service. I will not bring my car to another dealership to be service. I drive 1.5 hours, worth my time. Thank you! More

by Uganda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Five Star Subaru of Grapevine responded

Thank you, Uganda, for taking the time to share your comments and acknowledge Johnnie and Subaru of Grapevine. We want to help you enjoy your travels as much as possible. Call us any time you need our vehicle advice at 817-438-1700. We really appreciate the extra miles you drive for your car's care. Take Care, Marcus Procter, Service Director

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