Johnny Reyes
Johnny Reyes at Shottenkirk Desert Lexus

Johnny Reyes | Page 4

Service Consultant

Shottenkirk Desert Lexus

68-068 Kyle Rd
Cathedral City, CA 92234

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Johnny Reyes

May 23, 2026

Dealership Rating
Employee Rating

Johnny is the best service guy ever! if you need service ask for him you will not be sorry! He’s the reason we keep going back. More

by Msrw
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Shottenkirk Desert Lexus responded

We’re thrilled that Johnny delivered stellar service for your Lexus. Your continued trust means a lot, and we look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 23, 2026

Dealership Rating
Employee Rating

I have been going to Desert, Lexus for years and has have always been very happy with the great service I've received. Johnny, my service rep is the best you could possibly ask for. In these days of dw More

by kmchastain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Parts and mechanics

May 23, 2026

Shottenkirk Desert Lexus responded

Thank you for trusting our Lexus service team for all these years. Johnny and our talented service department will be happy to hear your kind words. We're pleased the ES 350 continues to run smoothly and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 20, 2026

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Very efficient, service reps are knowledgeable and the service I receive is always good! I am sold out to Lexus! I have owned 10 Lexus cars over the years! More

by tgarrott2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Deanna Cross

May 20, 2026

Shottenkirk Desert Lexus responded

We appreciate your loyalty across 10 Lexus vehicles and your trust in our service for your ES 350. It’s wonderful to know our knowledgeable and efficient reps consistently provide the quality care you expect. Thank you for continuing to choose us for your Lexus service. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 15, 2026

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The service center was nice and the people were very helpful. Johnny took great care of me. I will be back. More

by frappe_skid.0a
Service Price Transparency
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Recommend Dealer
Yes
May 17, 2026

Shottenkirk Desert Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Desert Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 08, 2026

Dealership Rating
Employee Rating

Service is exceptional. Cristian is wonderful to work with and always keeps my best interest in mind. More

by Amy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cristian Rivera

May 08, 2026

Shottenkirk Desert Lexus responded

It’s wonderful to know you were so satisfied with our service. We’re pleased our team kept your best interest in mind when working on your Lexus. We look forward to seeing you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 06, 2026

Dealership Rating
Employee Rating

Andrik was top notch, and the car was done exactly when he said very happy More

by Dbvoris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrik Garcia

May 06, 2026

Shottenkirk Desert Lexus responded

Thank you for the 5-star review. It’s great to hear our staff delivered top-notch service and completed your Lexus exactly when promised. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 04, 2026

Dealership Rating
Employee Rating

Team work is excellent. All concerns resolved satisfactorily. Johnny has taken care of me since I purchased my car. Always a 5 More

by cyoshi3280
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 04, 2026

Shottenkirk Desert Lexus responded

We’re delighted to know our teamwork resolved your concerns promptly. Johnny is grateful to have supported you since your Lexus ES 300 purchase and appreciates your five-star rating. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

April 28, 2026

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A very pleasant experience. Very efficient service, and always satisfied our car is well taken care of. More

by janicemrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Shottenkirk Desert Lexus responded

It’s wonderful to know that our team delivered a pleasant and efficient service experience for your Lexus RX 350. Johnny and the service crew appreciate your trust in us to keep your RX 350 in great condition. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

April 28, 2026

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Employee Rating

The service is excellent I really appreciate their way of working Thank you very much More

by Vanho1971
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Shottenkirk Desert Lexus responded

Thank you for noting how well our team handled your service. Johnny is glad our approach met your expectations. We appreciate your kind words and are here whenever you need us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

April 23, 2026

Dealership Rating
Employee Rating

Very professional and accomodative. They have always addressed any concerns . I have never been disappointed in either the sale or service I have received at this dealership. More

by ruthyeager66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Colon

Apr 23, 2026

Shottenkirk Desert Lexus responded

We’re pleased our team has been accommodating and addressed your concerns during your Lexus ES 300h sale and service visits. It’s wonderful to know we’ve consistently met your expectations in both sales and service. Thank you for choosing us for your Lexus ES 300h needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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