Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough

Jon Lacey | Page 2

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
823 Reviews

Dealership Experience

11 yrs, 5 mos

Industry Experience

20 yrs

4.9

823 Reviews

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823 Reviews of Jon Lacey

March 18, 2026

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Employee Rating

team was very kind and professional. they where able to get me in to service my car quickly without any worry. More

by gavinsk416
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

March 17, 2026

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Went in for “ emergency call function SOS “ flashing red light on my 2022 Tiguan. thanks to the service department adviser Dylan and the service technician’s great work, It was a quick in and out fix reprog More

by joe
Service Price Transparency
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Recommend Dealer
Yes

February 26, 2026

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Great service department that helps me keep my car running smoothly and perform maintenance at a high level. More

by mcollinsxx85
Service Price Transparency
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Recommend Dealer
Yes

February 26, 2026

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Working with Jon has been great! I always seem to be needing service right away and Jon has been a Rock star with all that I through at him. Jon always gets the right times for my ap More

by Peter
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Recommend Dealer
Yes

February 12, 2026

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Great service. Handled my car with great skill and very clear position and had it done fast More

by jjschram79
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

February 04, 2026

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Phenomenal experience with Marc and the team at Colonial VW. This is the second vehicle purchased from this location. Service has been outstanding and the most recent sales experience with Marc was exemplar More

by booth-venue-trace
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin, Marc Schoenhammer , Kevin Collins, Luis

January 30, 2026

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Bill is a wonderful service manager! All of the people in service are fantastic! Great leadership in the Department! More

by maggie.mcdonald
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

January 22, 2026

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It was an okay experience at the dealership. The staff was polite, the process took short time. More

by sibele_enfer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

January 17, 2026

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The Service team is super to work with and my VW is always returned in tip top shape, ready to roll. More

by KARYN.BROWN
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath

January 15, 2026

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Good and fast service the front is always nice and pleasant and are timely too More

by BRENDON_VIETH
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Recommend Dealer
Yes
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