Jon Lacey | Page 2

service was great. the work was done within the estimated time. and Jon was really informative and made sure all my questions were answered. the work was done within the estimated time. and Jon was really informative and made sure all my questions were answered. More

by TAWA84 Verified Customer Verified Customer

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Dealership did everything in their power to make a parts delay as painless as possible. John was great. Very disappointed in VW corporate. 45 days to repair a 2025 Tiguan with 10k miles is insane delay as painless as possible. John was great. Very disappointed in VW corporate. 45 days to repair a 2025 Tiguan with 10k miles is insane More

by bob@rpdelmore.com Verified Customer Verified Customer

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Nice people. Brand new Volkswagen Tiguan in twice for dash light and satellite issue. Fixed second time., was told VW is aware of the problem working on a fix. 2 Brand new Volkswagen Tiguan in twice for dash light and satellite issue. Fixed second time., was told VW is aware of the problem working on a fix. 2 weeks later issue happening again. If VW is aware of the problem might want to mention it before I buy a brand new vehicle More

by Strask217 Verified Customer Verified Customer

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Colonial Volkswagen is the only service location I will use for my car! They have always been professional, communication is on point and even if the advisor I contact is out his teammates also ensure I ha use for my car! They have always been professional, communication is on point and even if the advisor I contact is out his teammates also ensure I have the best experience possible!! More

by AMYEHUNT Verified Customer Verified Customer

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I had excellent service, and they were expedient and thorough when servicing my car. Very nice staff! thorough when servicing my car. Very nice staff! More

by emlangmeyer Verified Customer Verified Customer

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They’re always very helpful and ready to help me with anything my car needs. anything my car needs. More

by arlonlima Verified Customer Verified Customer

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Great service! On schedule. In and out sooner than expected. Communication with service department was informative. On schedule. In and out sooner than expected. Communication with service department was informative. More

by mbkindred Verified Customer Verified Customer

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team was very kind and professional. they where able to get me in to service my car quickly without any worry. they where able to get me in to service my car quickly without any worry. More

by gavinsk416 Verified Customer Verified Customer

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Went in for “ emergency call function SOS “ flashing red light on my 2022 Tiguan. thanks to the service department adviser Dylan and the service technician’s great work, It was a quick in and out fix reprog light on my 2022 Tiguan. thanks to the service department adviser Dylan and the service technician’s great work, It was a quick in and out fix reprogram/reseting , really appreciated More

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Great service department that helps me keep my car running smoothly and perform maintenance at a high level. running smoothly and perform maintenance at a high level. More

by mcollinsxx85 Verified Customer Verified Customer

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