Jon Lacey | Page 65
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
11 yrs, 5 mos
Industry Experience
20 yrs
830 Reviews
Write a Review830 Reviews of Jon Lacey
October 04, 2021
Service was excellent. Been coming for about 15 years. I will come again. Can you only warm up the waiting area. It was freezing will come again. Can you only warm up the waiting area. It was freezing More
Other Employees Tagged: Bill Fallon, Dylan Begin , Bob Miller
October 04, 2021
Everyone in the Service Dept. at Westborough is knowledgable & friendly. They care that my car runs well, and take the time to explain what needs to be done & why. knowledgable & friendly. They care that my car runs well, and take the time to explain what needs to be done & why. More
Other Employees Tagged: Bill Fallon, Dylan Begin
October 01, 2021
Thanks to Billy and John I was able to get my tire patched in a pinch on a busy Saturday. Everyone there is friendly, professional, and helpful. Can’t say enough great things about this crew and locat patched in a pinch on a busy Saturday. Everyone there is friendly, professional, and helpful. Can’t say enough great things about this crew and location. More
Other Employees Tagged: Bill Mcgrath
September 27, 2021
I always have a great experience! Very friendly staff, realistic expectations on wait time, and always resolves any issues or routine maintenance quickly! realistic expectations on wait time, and always resolves any issues or routine maintenance quickly! More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin , George Akhpatelov, Jesse Manning
September 23, 2021
Very good communications by Jon Lacey. He was very good at bridging communications between the technician and VW Customer Care about our car's complicated issue. at bridging communications between the technician and VW Customer Care about our car's complicated issue. More
September 23, 2021
Billy and the guys in the service department are great to deal with when bringing my car in for service. I always know upfront what needs to be done and how much it is going to cost. The guys take the time t deal with when bringing my car in for service. I always know upfront what needs to be done and how much it is going to cost. The guys take the time to explain what’s going on and always answer my questions. More
Other Employees Tagged: Bill Fallon, Dylan Begin , Billy Service Manager
September 20, 2021
Always great service. Been a customer for 8 years. Always professional always friendly and service is completed correctly and on time. Always keep me updated on any issues Always professional always friendly and service is completed correctly and on time. Always keep me updated on any issues More
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