Jon Lacey | Page 69
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
11 yrs, 5 mos
Industry Experience
20 yrs
830 Reviews
Write a Review830 Reviews of Jon Lacey
April 26, 2021
Jon did an excellent job of keeping me informed of what needed to be repaired and how long the repairs would take. He also helped inform me what was required vs recommended from a repair standpoint. needed to be repaired and how long the repairs would take. He also helped inform me what was required vs recommended from a repair standpoint. More
April 12, 2021
Very friendly and efficient service and done faster than expected. I dropped off mid-morning thinking it might not be done until the next day, but they called me a few hours later saying my car was done and expected. I dropped off mid-morning thinking it might not be done until the next day, but they called me a few hours later saying my car was done and ready for pick-up. More
Other Employees Tagged: Bill Fallon
April 08, 2021
Overall happy. $60 for windshield wipers is pretty high but I agreed to the price because of the convenience. They should be $40-$50 max. but I agreed to the price because of the convenience. They should be $40-$50 max. More
Other Employees Tagged: Bill Fallon, Dylan Begin
April 08, 2021
Jon Lacey was fantastic and super helpful! Jon made some recommendations that helped save me money, because of this I will be returning to this dealership for all work that needs to be done on my GTI. recommendations that helped save me money, because of this I will be returning to this dealership for all work that needs to be done on my GTI. More
April 06, 2021
On time with appointment, impeccable service, the car was even returned freshly shampooed. Very recommended for timeliness, courtesy, good waiting area and quality of service even returned freshly shampooed. Very recommended for timeliness, courtesy, good waiting area and quality of service More
Other Employees Tagged: Bill Fallon, Dylan Begin
March 26, 2021
Both Bill (Service Manager) and Mikey (Service Technician) always take great care of me. The service is always great and they stand behind there work. Technician) always take great care of me. The service is always great and they stand behind there work. More
Other Employees Tagged: Bill Mcgrath, Dylan Begin
March 24, 2021
Good pricing ,process was quick .. very transparent ,no added fees ..excellent customer service and support ..quality of work ...good environment...will recommend for everyone looking to buy a car added fees ..excellent customer service and support ..quality of work ...good environment...will recommend for everyone looking to buy a car More
Other Employees Tagged: Bill Fallon, Dylan Begin , George Akhpatelov, Bob Miller
March 22, 2021
Jon was great. He communicated service needs well and made the necessary repairs as scheduled. I've taken my cars to this dealer for over twenty years and I was pleased to see that Billy McGrath is now S made the necessary repairs as scheduled. I've taken my cars to this dealer for over twenty years and I was pleased to see that Billy McGrath is now Service Manager. There is no one more trustworthy than Billy. More
Other Employees Tagged: Bill Mcgrath
March 18, 2021
Thank you for cool service except one thing. I got my car with dirty shoe stains again, but this is not so big deal. Thanks. with dirty shoe stains again, but this is not so big deal. Thanks. More
Other Employees Tagged: Bill Mcgrath
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