Jon Lacey | Page 9

We went in with a oil consumption problem on our 2022 Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying t Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying that they were getting us a loaner car until the repair is complete. More

by TYPERKELLEY Verified Customer Verified Customer

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My experience at VW was great. It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! More

by lhuynh Verified Customer Verified Customer

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Great service department! ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too More

by ABRUEHL Verified Customer Verified Customer

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They communicated via text about reminders and throughout the service. They were very thorough and professional. the service. They were very thorough and professional. More

by Magma508 Verified Customer Verified Customer

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Service department is awesome! They’re the reason why I’ve bought consecutive cars here. They’re the reason why I’ve bought consecutive cars here. More

by TAMARA Verified Customer Verified Customer

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Wheels whee all greasy from being rotated and had to bring car back because a air pressure sensor wasn’t re set bring car back because a air pressure sensor wasn’t re set More

by beaver8451 Verified Customer Verified Customer

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I continue to say it is the best service department around. We have been a customer for over 20 years. around. We have been a customer for over 20 years. More

by JOHN.GNIADEK Verified Customer Verified Customer

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Always professional and honest. I've bought and serviced my cars here for over 12 yrs. I've bought and serviced my cars here for over 12 yrs. More

by SCOBURN11 Verified Customer Verified Customer

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Jon at Volkswagen was a pure delight to work with. I was able to text him throughout the process of waiting for my car to be finished which was very convenient. Love this dealership! I was able to text him throughout the process of waiting for my car to be finished which was very convenient. Love this dealership! More

by KIMBERLY.ASHLINE Verified Customer Verified Customer

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Everyone in sales, service, and finance was friendly, accommodating, and fair. I recommend Colonial Volkswagen of Westborough. accommodating, and fair. I recommend Colonial Volkswagen of Westborough. More

by hapasternack Verified Customer Verified Customer

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