Jon Matewski | Page 14

Still waiting on a response about the trailer hitch that was damaged. Also Kyle was amazing. But the truck still smells like cigarettes and found cigarette butts in ash tray. We paid to have it detailed bec was damaged. Also Kyle was amazing. But the truck still smells like cigarettes and found cigarette butts in ash tray. We paid to have it detailed because the truck was 2 days late delivering and we needed it. More

by maegancregg Verified Customer Verified Customer

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The process was fast, painless, and I am so happy with my new vehicle. Everyone at the dealership was friendly and helpful. I've purchased many vehicles with Tim's and I will continue to be a customer. new vehicle. Everyone at the dealership was friendly and helpful. I've purchased many vehicles with Tim's and I will continue to be a customer. More

by ashleynicol522 Verified Customer Verified Customer

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I had unusual circumstances come up with my trade and Matt (Sales) Nate (Manager) and Matt (Parts/Service) were very understanding and helpful. Matt in service took the time to go over my options and we Matt (Sales) Nate (Manager) and Matt (Parts/Service) were very understanding and helpful. Matt in service took the time to go over my options and we came up with a plan that worked perfect for me. Thank you to everyone at Tim's! I'll be back when it's time to trade. More

by Tony T Verified Customer Verified Customer

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This is a really great place this is my second time with them they don't steer you wrong the staff is so courteous and helpful I would recommend this place to everyone them they don't steer you wrong the staff is so courteous and helpful I would recommend this place to everyone More

by chrismlecraw Verified Customer Verified Customer

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My experience was much different than any other car shopping experience. Lenny was nice but seemed like he didn't want to be there or even wanted to be selling me a car to be honest. Questions that we shopping experience. Lenny was nice but seemed like he didn't want to be there or even wanted to be selling me a car to be honest. Questions that we asked about numbers (interest rate price...) he didn't know and got more frustrated. Which wasn't fully his fault due to the finance part being at the other location. To ask him to explain stuff just seems to tick him off more. In the end his manager came down from other location to take over and explain it all in detail to me. Lenny became very unprofessional at that point due to he was already suppose to be leaving by then. After all was said and done I finally had to ask to test drive the car. I feel the car sales part is kind of left on its own which seems to frustrate the people there. I think it would be alot easier if a finance person was at that building. I did not like how I wasn't given any options on a car at all. You can't tell me out of all the cars they have only one works for me. I felt extremely rushed and a bother through the whole thing. The one good thing was I was given a loaner car till the car I bought was ready. If it wasn't for my car being so bad and unsafe to drive I would have gone somewhere else to get a car. I bought a car here in 2019 also. It went get and smooth. But now after this visit I would not recommend this place to anyone and I won't be getting a car here again. In the end I did get a vehicle with less interest with help from a family member helping talk to them but like I said above the experience could have been alot better. More

by katyrussell88 Verified Customer Verified Customer

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I had a great experience buying from Tims Truck Capital. The vehicle was ready when promised and all the new items were installed. The vehicle was ready when promised and all the new items were installed. More

by lswanson448 Verified Customer Verified Customer

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I came in to look at 1 Jeep and saw another and had to have it! Kurk was a great salesman made it easy and super friendly and easy going, so far no issues with my Jeep at all! have it! Kurk was a great salesman made it easy and super friendly and easy going, so far no issues with my Jeep at all! More

by smith45118313 Verified Customer Verified Customer

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They’re a rip-off, don’t buy a vehicle from them. The truck I bought from them was not the same truck as pictured so be careful. The truck I bought from them was not the same truck as pictured so be careful. More

by joannehamman Verified Customer Verified Customer

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Horrible customer service would never go to Tim’s again for any reason avoid this dealer at all costs . Once they get your money they don’t care about your issues . Check engine lite has been on since the for any reason avoid this dealer at all costs . Once they get your money they don’t care about your issues . Check engine lite has been on since the day I bought the vehicle . More

by coop_j1918 Verified Customer Verified Customer

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We absolutely loved our sales person Kerk Dudley! Amazing experience. Very honest and forthcoming. We will be sending everyone his way no doubt!!! Amazing experience. Very honest and forthcoming. We will be sending everyone his way no doubt!!! More

by Rich and Jen Hellings Verified Customer Verified Customer

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