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Jon Murphy

Overview Reviews (56) Inventory (252)

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Jon Murphy

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8

56 Reviews

Overview Reviews (56) Inventory (252)

4.8

56 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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56 Reviews of Jon Murphy

March 25, 2026

Dealership Rating

Employee Rating

Very friendly, very helpful and everyone had the best attitude I've ever seen Customer friendly attitude I've ever seen Customer friendly More

by Ken.hosoda

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Murphy

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March 25, 2026

Dealership Rating

Employee Rating

Great experience. Staff was friendly and the process was easy. Would definitely return for service again. Staff was friendly and the process was easy. Would definitely return for service again. More

by Sonia.avalos74

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Murphy

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March 23, 2026

Dealership Rating

Employee Rating

I have consistently gone to this dealership for my vehicle's maintenance and repairs because they are honest, efficient, and transparent about their work. vehicle's maintenance and repairs because they are honest, efficient, and transparent about their work. More

by nimo_1985

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Murphy

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Mar 23, 2026 -

nimo_1985 responded

Thank you

March 23, 2026

Dealership Rating

Employee Rating

Everyone there was attentive, friendly, and competent. I'm going to keep going back to this location because they are responsive to phone calls and very considerate! I'm going to keep going back to this location because they are responsive to phone calls and very considerate! More

by amzarecki

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Murphy

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Mar 24, 2026 -

Nissan of Elk Grove responded

Thank you for sharing your review! We always want to make sure all customers feel heard and well-taken care of during their service visits, and we're glad to hear that our team was able to deliver on that. We truly appreciate your support and business!

March 23, 2026

Dealership Rating

Employee Rating

I be friendly knew what they were doing and treated me really well Fantastic help really well Fantastic help More

by Ken.hosoda

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Murphy

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Mar 24, 2026 -

Nissan of Elk Grove responded

Thank you for the 5-star review! We’re thrilled to hear you had such a positive experience and that our team took great care of you and your vehicle during your visit. We look forward to the next time we can assist you.

March 21, 2026

Dealership Rating

Employee Rating

I love the service and the worker the do great work thanks for everything you do thanks for everything you do More

by SHEARERCHERYL808

Verified Customer

Recommend Dealer

Yes

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Mar 24, 2026 -

Nissan of Elk Grove responded

We truly appreciate your kind words! It’s amazing to hear that you’re satisfied with the service and the work our team provides. Thank you for your support—we’re always here whenever you need us!

March 21, 2026

Dealership Rating

Employee Rating

The waiting area is really nice! Lots of seating. And the wait wasn't that long, which was nice. Lots of seating. And the wait wasn't that long, which was nice. More

by DUCKETT.MARTHA27

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Murphy

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Mar 24, 2026 -

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re happy to hear you were taken care of in a timely manner and found the waiting area to be comfortable and accommodating during your visit. We truly appreciate your trust and support!

March 21, 2026

Dealership Rating

Employee Rating

I have always received great service at the dealership, and everyone is so friendly too. and everyone is so friendly too. More

by CMM0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Brooks, Enith Camacho, Hesam Ghaffari

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Mar 24, 2026 -

Nissan of Elk Grove responded

Thank you for your continued support! It means a lot to hear that your experiences with us have been consistently positive, and we're proud to hear that the team continues to strive to provide a welcoming and supportive environment. We truly appreciate your trust and look forward to the next time we can assist you!

March 20, 2026

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Employee Rating

Very friendly and helpful. Set up a Lyft ride home and back to dealership which was lovely. They just made the entire process easy! Set up a Lyft ride home and back to dealership which was lovely. They just made the entire process easy! More

by ROCKYRICE4U

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Raul Ruiz

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Mar 23, 2026 -

Nissan of Elk Grove responded

Thank you for your kind review! We’re so glad to hear our welcoming, attentive service, and the Lyft ride made your visit more convenient. It’s great to know the whole process felt stress-free—we look forward to seeing you again!

March 20, 2026

Dealership Rating

Employee Rating

A little bit long wait. Annoyed and insulted when someone from Nissan texted me and offered 500 to 900 on my 2009 car with 68000 miles, beautifully kept car while waiting fo Annoyed and insulted when someone from Nissan texted me and offered 500 to 900 on my 2009 car with 68000 miles, beautifully kept car while waiting for my car. More

by TELLYBERT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon Murphy

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Mar 23, 2026 -

Nissan of Elk Grove responded

Thank you for your feedback. We apologize for the longer wait time and understand how frustrating that can be. We’re also sorry to hear about the offer regarding your vehicle; your concerns are important to us and we truly appreciate you bringing them to our attention. Please feel free to reach out directly to management to go over any frustrations that we can further assist with. We hope to provide you with a smoother and more positive experience on your next visit.

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