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Raul Ruiz
Raul Ruiz at Nissan of Elk Grove

Raul Ruiz

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
89 Reviews
4.8

89 Reviews

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89 Reviews of Raul Ruiz

May 29, 2026

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Employee Rating

Everything is good. My car is very nice. Every time I drive to much traffic management and the car is very good. More

by RCGHIMIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Rebecca Garcia, Jon Murphy, Brandon Neveadomi

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May 30, 2026

Nissan of Elk Grove responded

Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your car and that it performs well in traffic. At Nissan of Elk Grove, we strive to provide excellent vehicles and experiences. We appreciate you taking the time to share your thoughts and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

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The service was good but it took a little longer than I expected. i hope that it will be shorter the next time. More

by MATUBO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Rebecca Garcia, Jon Murphy, Brandon Neveadomi

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May 30, 2026

Nissan of Elk Grove responded

Thank you for your feedback! We’re glad to hear that you found the service to be good, and we appreciate your patience. Your comments are valuable to us, and we’ll strive to make your next visit even more efficient. We look forward to seeing you again at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

May 20, 2026

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The service and courtesy of all the employees was outstanding. The service was fast and the complimentary beverages were great! More

by Hokama1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy, Brandon Neveadomi

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May 21, 2026

Nissan of Elk Grove responded

We appreciate you taking the time to leave us this perfect star rating! Our team will look forward to working with you again in the future. Take care! Sincerely, The Team at Nissan of Elk Grove

May 20, 2026

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My experience at Nissan of Elk Grove was great and the facility was clean. The staff was friendly More

by LESIAS1205
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Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We appreciate your feedback and are thrilled to hear that you had a great experience at Nissan of Elk Grove and that you found our facility clean and our staff friendly. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

May 19, 2026

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Best customer service and thorough report. I always appreciate the timely assistance on Uber or Lyft More

by ANH2GSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Neveadomi

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May 21, 2026

Nissan of Elk Grove responded

Thank you for your fantastic review! It's wonderful to hear that you had a great experience with our customer service at Nissan of Elk Grove. We appreciate your kind words regarding our thoroughness and timely assistance. We look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

May 19, 2026

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The water flow from the bathroom sink is too weak. I have been waiting too long to pick up my car. More

by LOVESHUAIZHANG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Rebecca Garcia, Jon Murphy, Brandon Neveadomi

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May 21, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We understand your concerns regarding the water flow in the bathroom sink and the wait time for your vehicle at Nissan of Elk Grove. Your experience is important to us, and we appreciate you bringing these issues to our attention. Please feel free to reach out to us directly so we can discuss your concerns further. We hope to provide you with a positive experience moving forward. Sincerely, The Team at Nissan of Elk Grove

May 17, 2026

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Great service fast and prompt . I appreciate the professionalism and fast response to the questions and service needed. More

by INFO@BEYOURBUSINESS.COM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We appreciate your feedback about our fast and prompt service. We take pride in our professionalism and are glad to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

May 16, 2026

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Raul has a great customer service And the appointment ís always make on the customer favorite More

by HUY5MA
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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May 21, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with Raul at Nissan of Elk Grove. We strive to provide excellent customer service and accommodate our customers' needs and we look forward to seeing you again soon! Sincerely, The Team at Nissan of Elk Grove

May 15, 2026

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I really appreciated how Raul clearly explained what was going to happen throughout the process. I also appreciated the Lyft ride back to the dealership and being informed that I would need tires in the fut More

by HLJPICKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton

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May 20, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Raul at Nissan of Elk Grove. It's fantastic to know that he provided clear communication and that you appreciated the Lyft service and the proactive information about your future tire needs. We look forward to seeing you again for your next visit! Sincerely, The Team at Nissan of Elk Grove

May 14, 2026

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Employee Rating

They were forthright with the needs of my car. Last 2 oil changes they mentioned a need for new tires were in the horizon. Never pressured me. I liked the video from the mechanic. Sharing normal r More

by Hildyojjsm
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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May 21, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re glad to hear you appreciated our transparency regarding your car's needs and the informative video from our mechanic. It’s always our goal at Nissan of Elk Grove to provide a pressure-free experience while keeping you informed. We look forward to seeing you again for your next service! Sincerely, The Team at Nissan of Elk Grove

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