Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 2

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
126 Reviews
4.8

126 Reviews

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126 Reviews of Jon Murphy

May 12, 2026

Dealership Rating
Employee Rating

Very professional and relaxed experience with no pressures Very friendly professional atmosphere with no pressure to do work you didn't ask for, but still informed of other problems on vehicle. More

by Madmaxmel8
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

May 14, 2026

Nissan of Elk Grove responded

Thank you for your kind review and the 5-stars! We are glad to know our team provided a comfortable and professional experience while keeping communication clear and helpful throughout your visit. We appreciate your trust in us and look forward to assisting you again in the future!

May 11, 2026

Dealership Rating
Employee Rating

Very pleasant to talk and always have smile on his face. Willing to listen to a customer and also knows his job! Very good worker and an asset to your company! More

by Elvie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Parga , Patrick

May 12, 2026

Nissan of Elk Grove responded

Thank you for your kind feedback. We are glad to hear our team made such a positive impression through their friendly attitude, attentiveness, and professionalism. It is always great to know when our customers feel heard and well taken care of. We truly appreciate your support and look forward to assisting you again in the future!

May 09, 2026

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Employee Rating

Excellent , good customer service but more amenities should be available and more snack options during long wait times . More

by BRIANNA.JJESSICA16
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 11, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We’re glad to hear you had a positive experience with our customer service and that you felt well taken care of during your visit. We also appreciate your suggestion regarding additional amenities and snack options, especially during longer wait times. Input like this is helpful as we continue looking for ways to make the overall experience more comfortable and convenient for our customers. We truly appreciate your patience and support and look forward to the next time we can assist you!

May 03, 2026

Dealership Rating
Employee Rating

Pleasant The services exceeded my expectations. Jon was professional and helpful. Took the time to explain in detail. More

by Dinaelsayed1919
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

May 04, 2026

Nissan of Elk Grove responded

Thank you for the kind words. We’re happy to hear you had such a positive experience with Jon and that everything was clearly explained along the way. We appreciate you choosing us and hope to see you again down the road.

May 03, 2026

Dealership Rating
Employee Rating

Jon Murphy is awesome! My car was a mess and he took great care of me. Got it fixed and good as new. Thank you so much More

by JBIRISH62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Nissan of Elk Grove responded

Thank you for the wonderful review! Jon definitely goes above and beyond to set the kind of high-level service we strive to provide at Nissan of Elk Grove, so it's amazing to hear you were given such a positive experience during your visit! We'll be here to welcome you back in the future whenever you need us!

May 03, 2026

Dealership Rating
Employee Rating

Amazing. He is always on top of everything. Would recommend to friends Amazing Great customer service More

by MARIBEL.MAGALLON
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

May 04, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re glad to hear you consistently receive excellent care and that everything is handled efficiently during your visits. We appreciate your recommendation and look forward to continuing to provide you with great service.

May 03, 2026

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Employee Rating

Elk Grove Nissan was very professional. They communicated well during the process and repaired my vehicle in a timely manner. More

by CTPILOT524
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear our team provided professional service, kept you well informed throughout the process, and completed your vehicle repairs in a timely manner. We appreciate your feedback and look forward to assisting you again in the future.

May 02, 2026

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Employee Rating

Jon of the Service Dept was incredibly helpful and very nice to work with. He recommended a comprehensive course on how we should approach our upcoming major repair. We sincerely appreciate his honesty. More

by Bandman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabe in Sales

May 04, 2026

Nissan of Elk Grove responded

Thank you so much for the 5-star review! We’re glad Jon was able to guide you through the upcoming repair and provide clear, honest recommendations that helped you feel more confident about the next steps. We also truly value your long-term relationship with Nissan of Elk Grove and appreciate your continued trust over the years. We'll be here to welcome you back in the future whenever you need us!

May 02, 2026

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Employee Rating

You Guys are number one! Thanks for the great Service you give my Nissan Rogue More

by Doris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

May 04, 2026

Nissan of Elk Grove responded

Thank you for the kind words. We’re glad to hear you’ve had such a great experience with your Nissan Rogue service and that our team has consistently taken good care of you. We truly appreciate your support and look forward to seeing you again.

May 01, 2026

Dealership Rating
Employee Rating

John brooks is a great advisor he a good person that guy is hella funny More

by VINSANITYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Nissan of Elk Grove responded

Thanks for sharing your feedback. We’re glad to hear you had a positive experience with John Brooks and that he made your visit a little more enjoyable, while taking good care of your service needs. We always stive to provide personable and welcoming interactions and we're happy to hear you received just that. We appreciate you choosing us and look forward to seeing you again.

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