Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 2

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
141 Reviews
4.8

141 Reviews

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141 Reviews of Jon Murphy

June 08, 2026

Dealership Rating
Employee Rating

Good Service and knowledgable staff regarding the service performed. Explained detailed things and whats best for your vehicle More

by DENNIS_DYRT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review, Dennis! We’re thrilled to hear that you had a great experience with our knowledgeable staff at Nissan of Elk Grove. Our team is dedicated to providing detailed explanations and recommendations for your vehicle's needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 06, 2026

Dealership Rating
Employee Rating

Very helpful in solving the issue with my car and offering solutions for my issue More

by MENDOZANA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2026

Nissan of Elk Grove responded

Thank you for your review! We’re happy to hear that our team at Nissan of Elk Grove was able to assist you in solving the issue with your car. We appreciate your feedback and look forward to helping you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 05, 2026

Dealership Rating
Employee Rating

They were fast and polite and checking the car in. They let me know approximately how long it would take for the repairs to be done and they were in fact done at least 30 minutes before they said they More

by GIRYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Jun 06, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department at Nissan of Elk Grove. It's great to hear that you found our team fast and polite, and that you were pleased with the timely completion of your repairs. We strive to provide a clean and comfortable waiting area, and we're glad you enjoyed it. Looking forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 04, 2026

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The Service Department Staff are very helpful and professional. Each time I had my car in for service it was done in a timely manner. More

by MARIANNECITY
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Recommend Dealer
Yes
Jun 05, 2026

Nissan of Elk Grove responded

Thank you for your fantastic review, Marianne! We’re so glad to hear that our Service Department staff at Nissan of Elk Grove provided you with helpful and professional service. Timely service is important to us, and we appreciate your recognition. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

May 31, 2026

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Employee Rating

I have always enjoyed my experience at Elk Grove Nissian. Not yesterday! It took 4 1/2 to get an oil change. There were grease makers on the exterior & interior of my car. More

by RONA.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience with us, Rona. We appreciate your feedback and understand your concerns regarding the lengthy wait and the condition of your vehicle after service. Your satisfaction is important to us, and we strive to maintain high standards at Nissan of Elk Grove. Please feel free to reach out to us directly so we can discuss these issues and ensure a better experience in the future. Thank you for your support. Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

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Everything is good. My car is very nice. Every time I drive to much traffic management and the car is very good. More

by RCGHIMIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Nissan of Elk Grove responded

Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your car and that it performs well in traffic. At Nissan of Elk Grove, we strive to provide excellent vehicles and experiences. We appreciate you taking the time to share your thoughts and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

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The service was good but it took a little longer than I expected. i hope that it will be shorter the next time. More

by MATUBO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 30, 2026

Nissan of Elk Grove responded

Thank you for your feedback! We’re glad to hear that you found the service to be good, and we appreciate your patience. Your comments are valuable to us, and we’ll strive to make your next visit even more efficient. We look forward to seeing you again at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

May 22, 2026

Dealership Rating
Employee Rating

service advisor Jon was very helpful, pleasant and very knowledgeable. Thank you for all your help! More

by ASHWEEN.UPPAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Ashween! We are thrilled to hear that Jon provided you with helpful and knowledgeable service. At Nissan of Elk Grove, we strive to make every experience a positive one. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

May 22, 2026

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The customer service is very good. I am very satisfied with the service with the recent service visit. More

by LEO11CAAMPUED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our customer service at Nissan of Elk Grove during your recent visit. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

May 20, 2026

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Employee Rating

The service and courtesy of all the employees was outstanding. The service was fast and the complimentary beverages were great! More

by Hokama1
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz, Brandon Neveadomi

May 21, 2026

Nissan of Elk Grove responded

We appreciate you taking the time to leave us this perfect star rating! Our team will look forward to working with you again in the future. Take care! Sincerely, The Team at Nissan of Elk Grove

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