Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 2

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
137 Reviews
4.8

137 Reviews

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137 Reviews of Jon Murphy

May 31, 2026

Dealership Rating
Employee Rating

I have always enjoyed my experience at Elk Grove Nissian. Not yesterday! It took 4 1/2 to get an oil change. There were grease makers on the exterior & interior of my car. More

by RONA.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience with us, Rona. We appreciate your feedback and understand your concerns regarding the lengthy wait and the condition of your vehicle after service. Your satisfaction is important to us, and we strive to maintain high standards at Nissan of Elk Grove. Please feel free to reach out to us directly so we can discuss these issues and ensure a better experience in the future. Thank you for your support. Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

Dealership Rating
Employee Rating

Everything is good. My car is very nice. Every time I drive to much traffic management and the car is very good. More

by RCGHIMIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Nissan of Elk Grove responded

Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your car and that it performs well in traffic. At Nissan of Elk Grove, we strive to provide excellent vehicles and experiences. We appreciate you taking the time to share your thoughts and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

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Employee Rating

The service was good but it took a little longer than I expected. i hope that it will be shorter the next time. More

by MATUBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Nissan of Elk Grove responded

Thank you for your feedback! We’re glad to hear that you found the service to be good, and we appreciate your patience. Your comments are valuable to us, and we’ll strive to make your next visit even more efficient. We look forward to seeing you again at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

May 22, 2026

Dealership Rating
Employee Rating

service advisor Jon was very helpful, pleasant and very knowledgeable. Thank you for all your help! More

by ASHWEEN.UPPAL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 23, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Ashween! We are thrilled to hear that Jon provided you with helpful and knowledgeable service. At Nissan of Elk Grove, we strive to make every experience a positive one. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

May 22, 2026

Dealership Rating
Employee Rating

The customer service is very good. I am very satisfied with the service with the recent service visit. More

by LEO11CAAMPUED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our customer service at Nissan of Elk Grove during your recent visit. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

May 20, 2026

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Employee Rating

The service and courtesy of all the employees was outstanding. The service was fast and the complimentary beverages were great! More

by Hokama1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz, Brandon Neveadomi

May 21, 2026

Nissan of Elk Grove responded

We appreciate you taking the time to leave us this perfect star rating! Our team will look forward to working with you again in the future. Take care! Sincerely, The Team at Nissan of Elk Grove

May 19, 2026

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I buy my cars here and get my services done. Everyone from front to back at this dealership takes very good care of me and makes sure all my wants and needs are met. I truly love doing business More

by janh1058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you consistently have such positive experiences at Nissan of Elk Grove. Our team is dedicated to ensuring that all your needs are met, and it's wonderful to know that you feel well taken care of. We look forward to seeing you again for your next purchase or service! Sincerely, The Team at Nissan of Elk Grove

May 19, 2026

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Employee Rating

The water flow from the bathroom sink is too weak. I have been waiting too long to pick up my car. More

by LOVESHUAIZHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We understand your concerns regarding the water flow in the bathroom sink and the wait time for your vehicle at Nissan of Elk Grove. Your experience is important to us, and we appreciate you bringing these issues to our attention. Please feel free to reach out to us directly so we can discuss your concerns further. We hope to provide you with a positive experience moving forward. Sincerely, The Team at Nissan of Elk Grove

May 16, 2026

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Employee Rating

I received my nissan alima faster then when promised they quickly found out the issue and repaired it More

by ALVES.MANUEL67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Nissan of Elk Grove responded

Thank you for your great review, Manuel! We’re glad you received your Nissan Altima faster than expected and that our team quickly identified and repaired the issue. Your satisfaction is our priority at Nissan of Elk Grove. We appreciate your feedback and look forward to assisting you again. Sincerely, The Team at Nissan of Elk Grove

May 15, 2026

Dealership Rating
Employee Rating

Effective, supportive, kind They did the software update to my apple carplay and its been working ever since good More

by M4D1S0N222
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

May 21, 2026

Nissan of Elk Grove responded

Thank you for your review! We’re pleased to hear you’re enjoying the software update for your Apple CarPlay and that our team was able to provide effective and supportive service. We appreciate your feedback and look forward to seeing you again at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

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