Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 2

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
113 Reviews
4.8

113 Reviews

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113 Reviews of Jon Murphy

April 30, 2026

Dealership Rating
Employee Rating

Very nice for service. I am thank you they do very good job hopefully people had work . More

by Tungduc68le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re really glad you had a good experience and that our team took great care of you. We truly appreciate your support and hope to see you again next time!

April 30, 2026

Dealership Rating
Employee Rating

Pleasant, reassuring, explain , listens, and if there are any other questions you may have or any other More

by MELAINE704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Nissan of Elk Grove responded

We are glad we could provide a great experience for you! We're really glad you felt comfortable and that everything was explained clearly. It’s important to us that you feel heard, and we’re always happy to answer any questions you have. We appreciate you coming in and hope we can continue that kind of service for you!

April 30, 2026

Dealership Rating
Employee Rating

I always receive top notch customer service. My care is usually done sooner than estimated, and and communication is clear and concise. More

by AGGIEPLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Nissan of Elk Grove responded

Thank you for your continued trust and support. It’s great to hear that the service, timing, and communication have consistently met your expectations. We truly appreciate you choosing us and look forward to taking care of you again next time.

April 30, 2026

Dealership Rating
Employee Rating

Made me feel really comfortable Made sure the service was done right Let me get snacks from the basket More

by ANGELCARMELL
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Apr 30, 2026

ANGELCARMELL responded

My next car I will be purchasing from Elk Grove Nissan they really made me feel like family and I love them

April 30, 2026

Dealership Rating
Employee Rating

We purchased our car from Elk Grove Nissan and have had it serviced there ever since. We are very satisfied with the fast friendly service received and will continue with Elk Grove Nissan as long as we own More

by LEROYLOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad everything was handled in a timely manner and that the service worked out well for you. It’s good to hear Jon stayed on top of things and kept you updated along the way. We appreciate you stopping by and hope to see you again in the future.

April 30, 2026

Dealership Rating
Employee Rating

Excellent and timely service. Always great service here. Jon was great and well informed. Thanks More

by LOSTANGELENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Nissan of Elk Grove responded

Thank you for sharing your review! It’s great to hear your visit was handled efficiently and that the service met your expectations. We’re glad Jon was able to keep you well informed and taken care of throughout the process. We appreciate you coming in and look forward to seeing you again!

April 30, 2026

Dealership Rating
Employee Rating

Feeling friendly and having good services. Thank you very much! Have a good day! See you next time. More

by sutruong9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Nissan of Elk Grove responded

Your 5-star review means a lot to the team and we are so glad that you left your visit feeling supported and well taken care of! We always aim to provide high-level service and it's great to know our team continues to deliver just that. We'll be here to welcome you back in the future whenever you need us!

April 30, 2026

Dealership Rating
Employee Rating

Smooth, stress-free service; issue resolved quickly with clear communication and helpful guidance throughout the process! More

by Arjun S Bhambra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Nissan of Elk Grove responded

Thank you Arjun, we truly appreciate you coming in and trusting our team to help you with your vehicle! We are thrilled to hear that we could make things transparent for you throughout the process, so that you felt informed and supported during your time at the dealership. Your confidence in our team is greatly appreciated and we will always be available to assist you with any future needs!

April 29, 2026

Dealership Rating
Employee Rating

I was in for my first service on my new 2025 Altima. Oil was changed and everything looked good. They also handled a recall on the front door striker. It was a very good experience. Great service! More

by MJTRACESKI
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Apr 29, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad your first service on your Altima went smoothly and that everything was completed as expected. It’s great to know the visit left you feeling confident about your vehicle’s condition. We appreciate your feedback and look forward to seeing you again for your next service.

April 29, 2026

Dealership Rating
Employee Rating

Good overall. .. Slightly disappointed about not honoring the full value of a coupon but overall it was a good service. More

by Dhayes17
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Apr 29, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear your overall experience was a positive one and that the service met your expectations. We also understand your concern regarding the coupon value not being fully honored, and we appreciate you bringing that to our attention so we can review it further. We value your business and hope to provide an even better experience on your next visit.

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