Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 14

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
151 Reviews
4.8

151 Reviews

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151 Reviews of Jon Murphy

February 28, 2026

Dealership Rating
Employee Rating

I believe Nissan has established an exceptional reputation for good customer service, trustworthy mechanics in examining and servicing vehicles. The location is convenient the grounds clean and the More

by uandme2
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 02, 2026

Nissan of Elk Grove responded

Thank you for the thorough review! We’re glad our team and facility made a positive impression. Providing trustworthy service in a welcoming environment is a priority for us, and we appreciate your recognition of our efforts!

February 28, 2026

Dealership Rating
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Had a very good experience here at ELK GROVE NISSAN, Thank you again Jon Murphy More

by albertomagallanes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Nissan of Elk Grove responded

Thank you for your kind words and for choosing us! We’re glad Jon and our team at Nissan of Elk Grove could provide such a positive and memorable experience. We look forward to the next time we can assist you.

February 26, 2026

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Super helpful with a lost key fob on a rental car while our car was in the shop for repairs due to an accident not our fault. Learned rental car company does not have spare keys for their cars because the More

by KGANENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton

Feb 27, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience and for trusting us to assist during a stressful situation. We’re happy our amazing team could make things a little easier for you when the unexpected happens. If you ever need anything in the future, we’re here to help!

February 26, 2026

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Jon was super helpful, kind and considerate. Made sure my car got what it needed in a timely manner. Give the man a raise! More

by Stephanie GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Feb 26, 2026

Nissan of Elk Grove responded

Thank you for the great review! We’re thrilled to hear that Jon was helpful, kind, and considerate, and that he made sure your car received exactly what it needed in a timely manner. We’ll definitely be sharing your praise with him - comments like yours mean a lot! Thank you for choosing Nissan of Elk Grove.

February 25, 2026

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They go above and beyond the extra mile to take care of their customers it’s a good dealership More

by dff
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 26, 2026

Nissan of Elk Grove responded

Thank you for the kind words! We’re proud to go the extra mile to take care of our customers, and we’re glad your experience reflected that. We truly appreciate you choosing Nissan of Elk Grove and look forward to serving you again!

February 24, 2026

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Employee Rating

Todo Excelente en atención al cliente y servicio a mi SUV Nissan Rogue Estuvo en el tiempo estimado More

by Jorge
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Feb 25, 2026

Nissan of Elk Grove responded

¡Muchas gracias por su comentario! Nos alegra saber que recibió una atención al cliente excelente y que el servicio a su Nissan Rogue se completó dentro del tiempo estimado. Agradecemos su confianza en Nissan of Elk Grove y esperamos poder atenderle nuevamente en el futuro.

February 24, 2026

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Overall Jon was ok, and kept me updated about my progress and try to get me discounts unfortunately when l picked my car the tire wasn’t calibrated More

by DANEIEL.T
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Feb 26, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear that Jon kept you updated throughout the process and tried to provide discounts. We do apologize for the oversight with the tire calibration and understand how frustrating that can be. Your comments are important to us, and we’ll use them to ensure all details are properly addressed in the future. We appreciate you choosing Nissan of Elk Grove.

February 20, 2026

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Employee Rating

Everything went well The wait wasn't too long and my car came back fine Ok More

by Bkorose
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Feb 20, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We're proud to hear that our team was able to service your vehicle in a timely and efficient manner. We appreciate you trusting us with your vehicle—we’re here whenever you need us again!

February 18, 2026

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Employee Rating

I did not know that it was going to take a few hours for what was needed for my recalls and another issue. Jon made it all to easy to hop into a rental and go about my day. Texted me when the car was finish More

by robincourtright
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Feb 18, 2026

Nissan of Elk Grove responded

Thank you for the 5 stars! We’re glad Jon could help make the process convenient and comfortable by arranging transportation and keeping you updated along the way. We truly appreciate your feedback and your trust in our team.

February 17, 2026

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Employee Rating

Good customer service, transparency and work done efficiently, will be back to do further work on my car More

by DEEDOLAR23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars. We're thrilled to hear that our team delivered the kind of clear communication and efficient service we are proud to provide to our customers here at Nissan of Elk Grove. We truly value your business, and we'll be here to welcome you back again in the future.

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