Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 13

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
144 Reviews
4.8

144 Reviews

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144 Reviews of Jon Murphy

March 04, 2026

Dealership Rating
Employee Rating

My service was starting in a timely manner. I didn’t have to wait more than two minutes when I pulled in to be seen by an advisor he kept me in tune to what was going on with my car very enjoya More

by KAMRYNFC2007
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Mar 04, 2026

Nissan of Elk Grove responded

Thank you for the 5 stars! We’re glad your service began promptly and that our advisor kept you well-informed throughout the process. We will ensure the same great service during your next visit!

March 03, 2026

Dealership Rating
Employee Rating

Excellent service very friendly and helpful employees. No problems I have been getting my car serviced at this location for years. Everyone is very helpful. Thank you Sushila Dutt More

by SWDUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Mar 04, 2026

Nissan of Elk Grove responded

Thank you for your loyalty and trust! We’re thrilled to hear that you’ve consistently received excellent service over the years and glad our team continues to provide high-level support you can rely on. We look forward to the next time we can assist you!

March 01, 2026

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Great customer service . I live in Pittsburg, CA and don’t mind driving all the way. Purchasing my car from this dealership was the best decision I made. More

by MARIBEL.MAGALLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Mar 02, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re delighted to hear that your experience made the drive from Pittsburg, CA worthwhile! It’s wonderful to know that purchasing your car here was such a positive decision, and we truly appreciate your trust in our team.

February 28, 2026

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Employee Rating

I believe Nissan has established an exceptional reputation for good customer service, trustworthy mechanics in examining and servicing vehicles. The location is convenient the grounds clean and the More

by uandme2
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 02, 2026

Nissan of Elk Grove responded

Thank you for the thorough review! We’re glad our team and facility made a positive impression. Providing trustworthy service in a welcoming environment is a priority for us, and we appreciate your recognition of our efforts!

February 28, 2026

Dealership Rating
Employee Rating

Had a very good experience here at ELK GROVE NISSAN, Thank you again Jon Murphy More

by albertomagallanes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Nissan of Elk Grove responded

Thank you for your kind words and for choosing us! We’re glad Jon and our team at Nissan of Elk Grove could provide such a positive and memorable experience. We look forward to the next time we can assist you.

February 26, 2026

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Employee Rating

Super helpful with a lost key fob on a rental car while our car was in the shop for repairs due to an accident not our fault. Learned rental car company does not have spare keys for their cars because the More

by KGANENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton

Feb 27, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience and for trusting us to assist during a stressful situation. We’re happy our amazing team could make things a little easier for you when the unexpected happens. If you ever need anything in the future, we’re here to help!

February 26, 2026

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Jon was super helpful, kind and considerate. Made sure my car got what it needed in a timely manner. Give the man a raise! More

by Stephanie GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Feb 26, 2026

Nissan of Elk Grove responded

Thank you for the great review! We’re thrilled to hear that Jon was helpful, kind, and considerate, and that he made sure your car received exactly what it needed in a timely manner. We’ll definitely be sharing your praise with him - comments like yours mean a lot! Thank you for choosing Nissan of Elk Grove.

February 25, 2026

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Employee Rating

They go above and beyond the extra mile to take care of their customers it’s a good dealership More

by dff
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 26, 2026

Nissan of Elk Grove responded

Thank you for the kind words! We’re proud to go the extra mile to take care of our customers, and we’re glad your experience reflected that. We truly appreciate you choosing Nissan of Elk Grove and look forward to serving you again!

February 24, 2026

Dealership Rating
Employee Rating

Todo Excelente en atención al cliente y servicio a mi SUV Nissan Rogue Estuvo en el tiempo estimado More

by Jorge
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Feb 25, 2026

Nissan of Elk Grove responded

¡Muchas gracias por su comentario! Nos alegra saber que recibió una atención al cliente excelente y que el servicio a su Nissan Rogue se completó dentro del tiempo estimado. Agradecemos su confianza en Nissan of Elk Grove y esperamos poder atenderle nuevamente en el futuro.

February 24, 2026

Dealership Rating
Employee Rating

Overall Jon was ok, and kept me updated about my progress and try to get me discounts unfortunately when l picked my car the tire wasn’t calibrated More

by DANEIEL.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 26, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear that Jon kept you updated throughout the process and tried to provide discounts. We do apologize for the oversight with the tire calibration and understand how frustrating that can be. Your comments are important to us, and we’ll use them to ensure all details are properly addressed in the future. We appreciate you choosing Nissan of Elk Grove.

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