Jon Thongphadith
Jon Thongphadith at Gerald Subaru of Naperville
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Jon Thongphadith | Page 9

Sales Manager

Gerald Subaru of Naperville

2379 Aurora Ave.
Naperville, IL 60540

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not yet
rated
90 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

20 yrs, 11 mos

Languages Spoken

Thai Thai

not yet
rated

90 Reviews

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90 Reviews of Jon Thongphadith

September 18, 2018

Dealership Rating
Employee Rating

my salesman Eddy"O" was very professional. He showed me sev I enjoyed the experience of buying the car from Eddie"O". Everyone was friendly and straightforward no xx. Eddie took the time to find the right car More

by Cowboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Eddy Orellana, Marie Stepanek

Sep 20, 2018

Gerald Subaru of Naperville responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Eddie was there to provide you with a truly exceptional service! Congratulations on your new car. Sincerely, Alec McKean - General Manager

September 06, 2018

Dealership Rating
Employee Rating

Excellent Atmosphere to Purchase a New Car I appreciated the patience and attention to care given by Michael Price during my initial, and subsequent visits to purchase a new car. He was able t More

by jlpolk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Price , Anthony Mazany

Sep 07, 2018

Gerald Subaru of Naperville responded

What an enjoyable review to read! It is reassuring to know Michael, Anthony, and JT provided you with a truly exceptional shopping experience. Gerald Subaru of Naperville’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, Alec McKean - General Manager

September 03, 2018

Dealership Rating
Employee Rating

Enjoyed working with Ehab It was enjoyable working with Ehab for the purchase of our new vehicle. He was very pleasant and helpful and new the features of the car well. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ehab Aref , John Pryor

Sep 04, 2018

Gerald Subaru of Naperville responded

Hi Dave and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Gerald Subaru of Naperville. Ehad and our team are driven to offer great customer care and we strive to provide a truly exceptional car buying experience. Enjoy your new car! Sincerely, Alec McKean - General Manager

August 30, 2018

Dealership Rating
Employee Rating

Good sales rep First sales rep I worked with was OK, but he never returned my calls for a quote for an upgraded model that I was interested in. Called a very helpful More

by Topgear11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Eddy Orellana, Jeff Walker

Aug 30, 2018

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Topgear11. It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

August 16, 2018

Dealership Rating
Employee Rating

Great, friendly,honest service! I would recommend asking for Ehab for a salesman. He was honest, friendly, knowledgeable, thorough. I was kind of in a time crunch, so the whole proc More

by Sherman34
Recommend Dealer
Yes

Other Employees Tagged: Ehab Aref , Anthony Mazany

Aug 16, 2018

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alec McKean - General Manager

August 16, 2018

Dealership Rating
Employee Rating

Ehab went above and beyond to get the car I wanted One of the nicest cleanest dealerships I’ve ever been too. And the staff was just as amazing. From starting with our salesman Ehab to the finance dire More

by Mattrtaylor86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ehab Aref , Anthony Mazany

Aug 16, 2018

Gerald Subaru of Naperville responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Alec McKean - General Manager

August 12, 2018

Dealership Rating
Employee Rating

Great people to work with Eddy worked & helped me so I was able to make the purchase. He was very knowledgeable and exactly knew my need. Other staff was very helpful too. More

by Raj003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazany, Eddy Orellana

Aug 13, 2018

Gerald Subaru of Naperville responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of truly exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Alec McKean - General Manager

August 08, 2018

Dealership Rating
Employee Rating

Knowledgeable salesman John Rose was an excellent salesman. He was very knowledgeable about cars in general and was able to relate to us as well as understand our car needs. More

by Nancy55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazany, John Rose

Aug 09, 2018

Gerald Subaru of Naperville responded

First and foremost, thank you for stopping by to leave this truly exceptional review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that John assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Alec McKean - General Manager

July 26, 2018

Dealership Rating
Employee Rating

Ehab is awesome My wife stopped into Gerald after work to get an idea of what was available, & Ehab was so helpful & informative that she called me & said she found o More

by Gratefldiver
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ehab Aref , Anthony Mazany

Jul 26, 2018

Gerald Subaru of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

July 22, 2018

Dealership Rating
Employee Rating

Purchase of 2017 Subaru Forester All six of my last car purchases have been Subaru's. The salesman this time was Russ Harris who was most pleasant to work with. He and sales manager More

by dick&louise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Russ Harris

Jul 23, 2018

Gerald Subaru of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Alec McKean - General Manager

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