Jon Zablosky | Page 6

The people are very nice & welcoming. The service is always quick & done right. I will continue to return for all my service here. always quick & done right. I will continue to return for all my service here. More

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Grapevine Subaru had a great service dept. work done in fast time. Repairs warranty excellent . Would recommend for subaru service.Jon is excellent to work with. fast time. Repairs warranty excellent . Would recommend for subaru service.Jon is excellent to work with. More

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We were traveling through and had an issue with our car. The dealership was able to get us in last minute, fix our issue, and even washed and vacuumed it! You do kit find dealerships that are willing to do The dealership was able to get us in last minute, fix our issue, and even washed and vacuumed it! You do kit find dealerships that are willing to do any of this anymore. More

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Sean Roberts was absolutely wonderful and welcoming! Definitely coming back to this location! Everyone was very through on our work and exterior. We even got a free car wash! Definitely coming back to this location! Everyone was very through on our work and exterior. We even got a free car wash! More

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Spencer has helped us purchase three cars in eight months and every experience has been great.. We give Spencer and Five Star a five star rating. We will recommend Spencer and Five Star Subaru to our family and every experience has been great.. We give Spencer and Five Star a five star rating. We will recommend Spencer and Five Star Subaru to our family and friends. More

by alderman688 Verified Customer Verified Customer

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I have been using 5 star for maintenance and always been pleased. Now I was in a jamb, very few new cars available let alone the colors or trim you want. I find myself without a car and need one right awa pleased. Now I was in a jamb, very few new cars available let alone the colors or trim you want. I find myself without a car and need one right away. Since this is my 5th outback in a roll I am becoming very picky and in steps Stephen Kroes, a nice young man I spoke on the phone with and explained my situation. A simple task, not only did I need a new Outback, I wanted a color scheme and trim package unavailable any where in the DFW Metroplex and surrounding areas. Oh did I mention I wanted it today Monday June 21 since I had an early appointment on Tuesday morning. So somehow Stephen got the ball rolling and by Monday afternoon had found the car... the only Black on Ivory Outback with my trim package anywhere. There were a couple of Black on black available coming in on July 2 but that would be 11 days too late and the wrong color leather. So he sent a driver early that morning to go get my car, 4 hours round trip and then get it back and run thru service and Finance. I must say we get full of ourselves in this instant age we live in but once again Subaru had brought the excitement back again. I mean this was a ridiculous task and did I really have to have the car that day? I could take other transportation for one day. It was not just exciting for me but you could see it in everyone's face, and mind you they really did not know me from any one else. Oh they knew I had bought several cars and was a good customer but they had not run my credit or anything and I believe they would be going out of there way like this for anyone. It seemed like every department was pushing for this to happen and finally it just got to late. They did not want to put the car out with out going thru the full service checks and of course I wanted everything to be right. We laughed about the drummed up urgency and I told Stephen it was exciting but I would take other transportation to the meetings and check with him afterwards. Let's just slow down and enjoy the victory of getting the only car any where around in perfect colors and trim just like I wanted. Well I must have been the only one slowing down because I get out of my meetings and Stephen had already left messages. I go straight over and Stephen introduces me to the coolest Finance guy you ever wanted to meet. Brandon has everything laid out so I can see different options and pricing without going back and forth a lot. I purchased the extra things I liked while Stephen got my Sirius Security features turned on and at 3:00 on Tuesday June 22 I had the car I requested just the day before. So if you want to be excited about buying a new car again, just head over to 5 Star in Grapevine and ask for the "Rick Special" Now they probably will not know what that is but I bet they find a way to make you happy. Thanks guys it was a blast doing business, Rick More

by rick@firstchoicecomputers.com Verified Customer Verified Customer

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Spenser Fuller is a fantastic salesperson. Friendly, knowledgeable, laid back. Great experience with him. We'll be back to buy a 2022 Impreza Sport for my son from him in July/August. The Service e knowledgeable, laid back. Great experience with him. We'll be back to buy a 2022 Impreza Sport for my son from him in July/August. The Service experience was great too. Quick, friendly and easy. My son, Cameron, is 17. His dream is to work in your shop, working on cars. He'd love an opportunity to work at Five Star Subaru as a Valet or Sales Porter and work his way up. He said he'd even take a job sweeping and cleaning the shop. This was a key reason we're buying 2 vehicles from you this Summer. We both love Subarus and wanted to join the family. More

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Simply the best Service Manager and team anywhere to work on your Subaru. I wouldn't go anywhere else. Friendly, honest, helpful. A++++++++++ They go the extra mile. All the service department employees are on your Subaru. I wouldn't go anywhere else. Friendly, honest, helpful. A++++++++++ They go the extra mile. All the service department employees are smart, hard working, and friendly. More

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Five star wasn’t open when I bought my outback. They treat me like one of their own in their service department. Excellent! Love them! treat me like one of their own in their service department. Excellent! Love them! More

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Impeccable service as always. Mike walked me through the details of my service and had me in a rental within a few minutes. While in the waiting area, Taylor made me feel right at home and showed me to the details of my service and had me in a rental within a few minutes. While in the waiting area, Taylor made me feel right at home and showed me to the refreshments. Exchanging my rental for my freshly serviced vehicle was also a breeze. It was done EXACTLY when I was told it would be (like always, you guys never fail!), making it easy to plan my day. Ryan opened my door for me and lord, I would buy 100 subarus just to come and look at that man. Can’t wait to be back in 6 months! Much love! More

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