Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez | Page 75

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
849 Reviews
4.7

849 Reviews

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849 Reviews of Jonathan Benitez

November 10, 2021

Dealership Rating
Employee Rating

Oil change. Said it would be ready in an hour. 2 hours & 10 minutes later!!!!!! I did ask for the inside of the windshield to be cleaned & they did it, which they don't normally do. Jonathan was great! More

by dc.1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt

Nov 19, 2021

Regal Kia Lakeland responded

Thank you for your feedback. We will bring this to managements attention. Sometimes the car wash department can be backed up causing longer wait times. We apologize for any inconvenience.

November 08, 2021

Dealership Rating
Employee Rating

I always go there for my service. They treat me well and don’t oversell me on services. More

by thubler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj , Kelsey Johnson

Dec 01, 2021

Regal Kia Lakeland responded

Thank you!

November 06, 2021

Dealership Rating
Employee Rating

Everything worked on my car. A week and a half later check engine light is back on. Going to have to take it back to find out the problem. More

by BWade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Kelsey Johnson, Mario Medina

Dec 01, 2021

Regal Kia Lakeland responded

Hopefully it is nothing major.

November 05, 2021

Dealership Rating
Employee Rating

I service advisor didi NOT go over my courtesy inspection with me. Seemed in a hurry. Didn't like that at all want to know whats going g on with my vehicle!!! More

by LOVEDOGSLOVEBOSTONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 08, 2021

Regal Kia Lakeland responded

We apologize for the inconvience. The advisor is intended to go over the MPI with you fully. Please provide your contact information so we can access your service records and have the Service Manager go over everything with you. You can reply back privately or reach out to Customer Service Manager, Alaina Southern at 863-333-4633/alaina.s@regallakeland.com

November 03, 2021

Dealership Rating
Employee Rating

The service was very slow, . wait two hours for an oil change. When I knew it wasn’t busy More

by stevenmiguel26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 03, 2021

Regal Kia Lakeland responded

Thank you for your feedback, we will make every effort to improve before your next visit no matter the circumstance.

November 02, 2021

Dealership Rating
Employee Rating

The new salesmen was a pleasure to chat with and get some info about some cars from. Not pushy at all More

by brewink2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David (Sales)

Nov 03, 2021

Regal Kia Lakeland responded

stop by any time, we LOVE chatting about cars :)

November 01, 2021

Dealership Rating
Employee Rating

Service was done I. A timely manner. Waiting area was comfortable and the refreshments were an added plus. More

by twitchell06811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 01, 2021

Dealership Rating
Employee Rating

Is always a great experience at Regal.Kia Lakeland. Employees are very polite and helpful and the service always great. More

by fmiranda8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 29, 2021

Dealership Rating
Employee Rating

Misty was amazing, very professional and kind. Would definitely recommend Lakeland Kia to anyone. Great service More

by jessica_adams7788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Kelsey Johnson, Mario Medina

October 29, 2021

Dealership Rating
Employee Rating

I have purchased 5 vehicles from regal kia will not buy from any other dealer they are honest and upfront on their sales and great service More

by POLLARDC8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Kelsey Johnson, Mario Medina

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