Jonathan Castellanos | Page 27

Great experience They were very helpful and informative. Got a fair deal on a brand new car. Salesman was very polite and easy to deal with. I appreciate it! They were very helpful and informative. Got a fair deal on a brand new car. Salesman was very polite and easy to deal with. I appreciate it! More

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Awesome They answer my questions right away and then it didn't come back asking me questions. no pressure Pleasant atmosphere. They had the patience to explai They answer my questions right away and then it didn't come back asking me questions. no pressure Pleasant atmosphere. They had the patience to explain everything to us. More

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Guaranteed best deal I have visited 6 dealerships shopping for a Jeep Compass! none of them were able to work with me to meet my budget as Jack Phelan’s dealership. These I have visited 6 dealerships shopping for a Jeep Compass! none of them were able to work with me to meet my budget as Jack Phelan’s dealership. These guys really want your business. Ryan was very friendly and you feel he is working in your side. He is very knowledgeable about his cars and he puts all the time and effort to make the deal happen. I highly recommend this dealership if you are looking for a nice car with great deal. More

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great dealer, their word was good, no nonsense. I live in Wisconsin, and had been searching for a van for 1 1/2 weeks. Looked at used, couldn't find one in the condition that I was looking for. I de I live in Wisconsin, and had been searching for a van for 1 1/2 weeks. Looked at used, couldn't find one in the condition that I was looking for. I decided to purchase a new Dodge ProMaster short wheelbase, and found 5 online at Jack Phelan, for an extremely good price. I gave five Wisconsin dealers the opportunity to match the price, and they couldn't even come close. I spoke with Sebastian from Jack Phelan on the phone that evening, and purchased exactly what I wanted over the phone the very next day. I picked the van up the following day, and everything was exactly as Sebastian and I agreed upon. There was no up selling, no hidden costs, the whole process was speedy and efficient...it really was a great experience. And I love the van. The staff that I dealt with at the dealership (Jonathan/finance, Pasquale/a character) were all super sincere and just nice people. I've purchased many autos in my lifetime, and can honestly say that this was the best experience! More

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No pressure. David, our salesman didn’t pressure us to buy and went out of his way to find a car at another dealer that matched what we wanted. He was able to have David, our salesman didn’t pressure us to buy and went out of his way to find a car at another dealer that matched what we wanted. He was able to have the car ready for us to meet our schedule. More

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Amazing service!! Israel Flores and other faculty members at this facility provided amazing services. Very informative and accomdated to our every needs. I would highly Israel Flores and other faculty members at this facility provided amazing services. Very informative and accomdated to our every needs. I would highly recommend them to my friends and family! More

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Great Dealership Everybody was friendly and helpful and I was in and out fast! David is a great salesman and Jonathan explained all the numbers to me clearly. Everybody was friendly and helpful and I was in and out fast! David is a great salesman and Jonathan explained all the numbers to me clearly. More

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Changed my car buying eperience I originally met Michal at Sherman Dodge where I bought my first car. I loved my car and I loved working with Michal and his personal service however I originally met Michal at Sherman Dodge where I bought my first car. I loved my car and I loved working with Michal and his personal service however the service department kept screwing me and I finally started coming to Jack Plan for service and it's a whole different world. Cleaner, calmer, people are wayy nicer you don't get jumped by 30,000 aggressive overexcited salespeople everytime you come in for anything. I was in and out in 45 minutes at Phelan, at Sherman 3 hours minimum. Then low and behold I see Michal, and he provided the same amazing service. However at Phelan everything else was 10 times better, Jonathan in finance and Seba the manager all did amazing work as well. Loved the whole experience. More

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2019 Jeep Cherokee Latitude Plus 4x4 After driving an hour I walked in with my “must-haves” & price range. I worked with Jose, who surpassed my expectations to make that happen. He showed After driving an hour I walked in with my “must-haves” & price range. I worked with Jose, who surpassed my expectations to make that happen. He showed me all my options & worked patiently with me until I could make a decision. Up until the very end he made sure that I was taken care of and walked out an even happier customer. It was a great car buying experience & recommend making your next purchase at Jack Phalen (I will). The commercial says, “Go talk to Jack,” and I say, “Go talk to Jose.” 👍🏽 More

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Amazing Service! I was impressed by the professionalism of the staff and especially Jose Solorzano, my sales rep. He was knowledgeable, but not “pushy” as many car s I was impressed by the professionalism of the staff and especially Jose Solorzano, my sales rep. He was knowledgeable, but not “pushy” as many car salesmen often are. He took his time explaining all the aspects of the vehicle. I never felt pressured to buy, It was a very comfortable experience. Purchasing an automobile can be a very scary experience, but I can truly say that I felt very confident throughout my visit! More

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