Jonathan Frisby | Page 107

Outstanding We went to Sport Subaru to test drive a Forrester. We left with a Subaru Forrester 2.5i, 3 hours later. James Menzies and Jonathan Frisby made it ver We went to Sport Subaru to test drive a Forrester. We left with a Subaru Forrester 2.5i, 3 hours later. James Menzies and Jonathan Frisby made it very easy to purchase my car. And it was enjoyable. They are Very Personable. I had been to SEVERAL other dealer that week and Sport Subaru was by far the BEST of all I dealt with. No hard sale! Loved It! Serisa Blackmer was introduces to me the day I bought my car, in the service department. I made an appointment, for the special coating to be put on my car. When I arrived a week later for my appointment, she had everything ready to go. I was in and out in 10 minutes with a loaner car. More

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Amazing people and a great experience I had a great experience for my first time buying a car and not because everything went smoothly. I ran into a million problems but all because I came I had a great experience for my first time buying a car and not because everything went smoothly. I ran into a million problems but all because I came unprepared and ran into a lot of obstacles. Martin and Jonathan spent all day helping me get it sorted and looking at all options to make it work. They were helpful, kind and humorous through out the entire thing and made a long, boring process really enjoyable. Plus I love my car! More

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Outstanding customer experience. When you open a dictionary under customer experience you'll see Sport Subaru! They did it all, from the little things (coffee & snacks) right up to t When you open a dictionary under customer experience you'll see Sport Subaru! They did it all, from the little things (coffee & snacks) right up to the part I never liked... the deal. Truly, a agreeable and satisfying 2 hours. James Menzies, my sales consultant, is a true professional in every aspect of his job. He made sure I understood how everything on the car functioned, treated me with the utmost respect and listened and acted appropriately to all my concerns. I could not have had a better sales experience! Finance consultant, Jonathan Frisby, is the consumate professional who had me on the road in less than an hour. More

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Great experience! This was the best experience of buying a Forester. Martin DeSalterain was the best!! He made the whole thing easy and answered all our questions. He w This was the best experience of buying a Forester. Martin DeSalterain was the best!! He made the whole thing easy and answered all our questions. He was kind and very pleasant to do business with. Jonathan Frisby made the financial end of the process a breeze. He made us feel very comfortable. Thank you so much! More

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New car Love the new Outback. Alejandra Quintero and the team made the purchase a pleasure. No pressure or hassle. Made what I considered a good deal and woul Love the new Outback. Alejandra Quintero and the team made the purchase a pleasure. No pressure or hassle. Made what I considered a good deal and would recommend to my friends or family. More

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Not your typical car dealership. Pleasantly surprised! My husband and I had such a great experience here with James, Orlando and Jon Frisby in finance. When we first arrived on Friday, James greeted us out My husband and I had such a great experience here with James, Orlando and Jon Frisby in finance. When we first arrived on Friday, James greeted us outside. We initially has no intention of purchasing a car, in fact we were just coming to look at the Outback. James did not rush us or blow us off because we weren't planning on purchasing, but rather took time showing us several different models and even sat down with us and talked numbers. We continued to apologize and thank him for working with us even though we weren't planning on purchasing, but he reassured us that it was fine and to not worry. Once we sat down and started to talk numbers, he was very responsive to our financial needs and wasn't trying to push anything on us. Contrary to our plans coming in, we became increasingly interested in a specific car and started to consider making a purchase. In stead of wasting time bouncing numbers back and forth, he asked us what our max payment was, went and spoke with Orlando and came back with a deal that worked. This dealership really proved to be a no BS dealership which in turn saved everyone tons of time. We had made previous plans for that Friday night and weren't able to complete to deal with enough time, so we put down a deposit and asked if we could come back on Sunday. James informed us that Sunday was his day off, but would come in and close the deal with us. That in itself was over and above what we have experienced at other dealerships. He referred us to Jon Frisby in finance and the great experience just kept on giving. He crunched numbers and worked deals with us until it was perfect, making sure that we were leaving with the best bang for our buck. After spending about 30 minutes with Jon, we finished up and were sent off to our new vehicle. James greeted us and again went over all the features of our new vehicle and made sure we felt confident with everything. In our deal we purchase the Zurich protections, and days after us purchasing the car, James is still working with us to get in and out with as little inconvenience as possible. We have never been huge fans of car dealerships, and from the stereotype, who would be. But these guys proved us wrong. It was such an incredible experience. Every time we come in, it feels like we are seeing friends. How awesome is that?! More

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Excellent Customer Service I had been researching a new car for months, and when I was finally ready to pull the trigger I found the exact car I wanted to take home. We drove up I had been researching a new car for months, and when I was finally ready to pull the trigger I found the exact car I wanted to take home. We drove up to Don Mealey Sport Subaru and were immediately greeted by James Menzies. In a few short minutes we realized we were both originally from New England! What a small world. We let him know the specific car we were looking for... and of course it had sold earlier that day. He showed us other options on the lot and came to find my new ride sitting right up front. We went inside the office and James/team put together a fair offer for us to review. We felt no pressure through the purchasing process and he gave my boyfriend and I some space to discuss. We made our decision and started the process of signing the papers. Despite the office closing at 8 we were there until 9:30 getting the deal done (not their fault we walked onto the lot at 7). When James needed to leave for the day he put us in the capable hands of Angel to finish the process. Between Angel and Jon Frisby they did not rush us through the process, and made sure we fully understood everything about the car and walked us through the details of the financial deal. We had a great experience and I LOVE my new Subaru. :) More

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Great experience I recently visited Sport Subaru and Mitsubishi in search for a new car. When I walked through the door I was greeted by Martin, and all the way to the I recently visited Sport Subaru and Mitsubishi in search for a new car. When I walked through the door I was greeted by Martin, and all the way to the end of my car buying process he was extremely helpful. Answering any questions I had, showing me all my options, the test drive, and through the final paperwork. If you need a car, see Martin, guy knows his stuff and is real easy to talk to More

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Great place Would definitely come back to buy in the future from Sport Subaru. James was very helpful, and professional with both my family and myself. He even to Would definitely come back to buy in the future from Sport Subaru. James was very helpful, and professional with both my family and myself. He even took the time to show all the features of my new WRX. More

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Sport Subaru is amazing! My wife and i just leased a 2017 WRX from Sport Subaru was a very positive one! James Menzies was our leasing specialist and he went above and beyond My wife and i just leased a 2017 WRX from Sport Subaru was a very positive one! James Menzies was our leasing specialist and he went above and beyond to make me a satisfied customer. For this being my 4 car purchase and first Subaru, him and the rest of the sport Subaru family made this as easy and pain free process as they possibly could. Jon Frisby was our finance specialist and took all of the time needed to explain and answer questions. nicknamed "the suntanned superman", Jon had a light sense of humor and made the finance process straight forward and fun. Both of these gentlemen are family men and enhance the already stellar guest service this dealership provides. If you are in he market for a Subaru or Mitsubishi... pay this dealership a visit. You won't regret it! More

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