Jonathan Jeffries
Jonathan Jeffries at South Oak Dodge Chrysler Jeep
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Jonathan Jeffries | Page 2

Service Director

South Oak Dodge Chrysler Jeep

4550 W. Lincoln Hwy
Matteson, IL 60443

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33 Reviews
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33 Reviews

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33 Reviews of Jonathan Jeffries

February 25, 2019

Dealership Rating
Employee Rating

Quick and easy Brought car in for oil change and rotation. No issues car was done in about an hour. Service member reviewed car and there were no issues More

by eccici
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Vick , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock

Feb 27, 2019

South Oak Dodge Chrysler Jeep responded

Thanks so much!

February 22, 2019

Dealership Rating
Employee Rating

Prompt and timely service I brought the vehicle in for the front end death wobble and so far the problem seems to be fixed. The person that serviced seemed to be knowledgea More

by jeffmaxey41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Vick , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock

Feb 23, 2019

South Oak Dodge Chrysler Jeep responded

Thanks Jeff!

February 04, 2019

Dealership Rating
Employee Rating

Loved it Excellent service, speedy, everyone made sure I was comfortable and made aware of everything that was going on. I was in and out within a couple of ho More

by Mayhem01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fabian Diaz, Tom Vick , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock

Feb 06, 2019

South Oak Dodge Chrysler Jeep responded

Thanks so much!

January 29, 2019

Dealership Rating

Ok...I have had better service I went in for an oil change and vehicle check up. Usually they give you a consultation on what is needed on your vehicle. This time got nothing. Then More

by Wilson1080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 30, 2019

South Oak Dodge Chrysler Jeep responded

We apologize Wilson!

January 29, 2019

Dealership Rating

Good service I had a real good experience with the service dept. I really appreciate the fact that I didn't have to wait too long, and enjoyed the hospitality and More

by Booker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ron Alassaf, Tom Vick , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock

Jan 30, 2019

South Oak Dodge Chrysler Jeep responded

Thanks so much Booker!

January 22, 2019

Dealership Rating
Employee Rating

Excellent service The South Oak Dodge Service Team is Excellent. I would recommend other customers to come to South Oak Dodge. The team treats customers with respect. More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Vick , Alexis Martinez

Jan 23, 2019

South Oak Dodge Chrysler Jeep responded

Thanks Sunshine!

January 17, 2019

Dealership Rating
Employee Rating

SOUTH OAK ROCKS SOUTH OAK TREATS YOU LIKE FAMILY AND GOES WAY BEYOND ALL EXPECTATIONS IN PROVIDING AMAZING SERVICE, KEEP UP THE GREAT WORK. TOM VICK YOU ROCK, More

by echevaj1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Vick , Alexis Martinez

Jan 18, 2019

South Oak Dodge Chrysler Jeep responded

Thanks so much!

January 14, 2019

Dealership Rating
Employee Rating

Not thrilled Took my car in for an emissions light. They reprogrammed the computer, made me wait 3 hours, charged $140 and told me it was good to go. 3 days later More

by Jeepster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tom Vick , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock, Not sure who I worked with, but there is no option to leave the employee field blank

Jan 14, 2019

South Oak Dodge Chrysler Jeep responded

Thank you for the feedback. There are several steps to diagnosing a check engine light, we performed a few basic tests and after the reset, your vehicle passed them all. The next step is to clear the code and road test a few miles to see if the light comes back on, if this does not happen then the condition required to set to code is not occurring at this time, so we returned the vehicle. Unfortunately, sometimes it takes a bit longer for the issue to reappear. Please call our service department and ask for Amy. Tell her that your review name. We can set you up with a loaner if it will your next visit will necessitate a lengthy evaluation process.

January 14, 2019

Dealership Rating
Employee Rating

THE only dealer to go to!! Everything from the sales department to the service department make it the only dealership to go to. Wouldn't go anywhere else, customer for life!! More

by Zeetee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hester , Alexis Martinez, Jim Matt

Jan 14, 2019

South Oak Dodge Chrysler Jeep responded

Thanks so much for the great feedback!

January 10, 2019

Dealership Rating
Employee Rating

My Day at South Oak Dodge Chrysler Jeep Service was great l, but the wait time was longer than usual. I got to the dealership at 11:15 am appt was for 11:30am and I didn’t leave until 2:00 p More

by gail.simmons54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Vick , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock

Jan 14, 2019

South Oak Dodge Chrysler Jeep responded

Thanks so much Gail! We appreciate your patience on a busy day!

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