Jon was awesome!
He was very helpful and not pushing me into anything because he genuinely wanted to help. From start to finish everyone was awesome, I look forward t
He was very helpful and not pushing me into anything because he genuinely wanted to help. From start to finish everyone was awesome, I look forward to doing business again!
More
by JASONKJENKINS97
Verified Customer
Verified Customer
May 13, 2026 -
Spitzer Ford Hartville responded
Thank you for letting us know about your recent visit. We’re glad the team offered helpful advice without any pressure. Congratulations on your new Ford F-150, and we look forward to working with you again.
Everyone was attentive and friendly.
.. Bottom line is there's no dealership that commands a "5"....you always walk away thinking who got the best deal! That's just the name of the game
.. Bottom line is there's no dealership that commands a "5"....you always walk away thinking who got the best deal! That's just the name of the game, but seriously everyone was very nice and professional...
More
by DONNA.CRANDALL
Verified Customer
Verified Customer
May 05, 2026 -
Spitzer Ford Hartville responded
Donna, thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Spitzer Ford Hartville are glad to have you as a customer.
Good people!
Listened to my wants and needs Went back today to get More information that I needed. John Mack showed me what I needed to know.
Listened to my wants and needs Went back today to get More information that I needed. John Mack showed me what I needed to know.
More
by JimBob
Verified Customer
Verified Customer
Other Employees Tagged:
Jonathan Mack
May 03, 2026 -
Spitzer Ford Hartville responded
It’s great to hear our team paid attention to your wants and needs. Jonathan is glad he could provide the information you requested. Enjoy your new Ford and thank you for the five-star rating.
The people who I dealt with were very nice and helpful.
John Mack and the other John were the nicest young men, and easy to work with. Brandon Nagy , I can't say enough good things about him. He was so hel
John Mack and the other John were the nicest young men, and easy to work with. Brandon Nagy , I can't say enough good things about him. He was so helpful and he listened to what you were saying. Even after the sale he made time to answer questions I had. The young man that did the financial papers patient and helpful. They even Welcomed my dog. Charlie,my dog gave everyone 5 stars.
More
by carolhughes1912
Verified Customer
Verified Customer
May 04, 2026 -
Spitzer Ford Hartville responded
Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Everyone at Spitzer (sales & service) were extremely
friendly and helpful. Brandon (service) took great care of us and our vehicles. Brandon (sales) listened to what we wanted and we ended up purchasing
friendly and helpful. Brandon (service) took great care of us and our vehicles. Brandon (sales) listened to what we wanted and we ended up purchasing 2 vehicles. They treat you like family!
More
by ZAZOMYERS
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2026 -
Spitzer Ford Hartville responded
It’s great to hear Brandon in service took such good care of your Ford Expedition EL and Brandon in sales guided you through selecting two new vehicles. Thank you for highlighting our team’s friendly and helpful attitude. We look forward to seeing you again soon.
Jonathan spent a lot of time with me test driving several
vehicles and explaining amenities. Michael worked with me in order to make a deal.
vehicles and explaining amenities. Michael worked with me in order to make a deal.
More
by DORSBURN
Verified Customer
Verified Customer
Other Employees Tagged:
Rich Ruby
, Michael Sabatine
Mar 30, 2026 -
Spitzer Ford Hartville responded
Thank you for choosing us for your new Ford. We’re glad Jonathan took the time to walk you through all the amenities and that Michael could help finalize your deal.
Excellent.
For my next car, I will go there first They really care about their customers.
For my next car, I will go there first They really care about their customers.
More
by lisalincoln70
Verified Customer
Verified Customer
Other Employees Tagged:
Jonathan Mack
Jan 01, 2026 -
Spitzer Ford Hartville responded
Thanks for your feedback on your recent visit to Spitzer Ford Hartville. It's great to hear that we were able to assist you and that you had such a positive experience.
Professional.
Jonathan was a great communicator. I have some warranty work to be done on my truck so I’m hoping that will be handled in the same manner.
Jonathan was a great communicator. I have some warranty work to be done on my truck so I’m hoping that will be handled in the same manner.
More
by COURTNEY43
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Sabatine, Jonathan, michael
Nov 29, 2025 -
Spitzer Ford Hartville responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Hartville.
They sell you stuff you don't need and don't tell you
that it costs you on your monthly payment! Not happy with my experience.
that it costs you on your monthly payment! Not happy with my experience.
More
by rmaxwell1965
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Porter, Michael Sabatine
Oct 15, 2025 -
Spitzer Ford Hartville responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Great experience from start to finish.
Jon Mack was exceptional, everyone involved was outstanding. I highly encourage anyone in market for a vehicle to give Spitzer a visit.
Jon Mack was exceptional, everyone involved was outstanding. I highly encourage anyone in market for a vehicle to give Spitzer a visit.
More
by Skyfury2002
Other Employees Tagged:
Rich Ruby
, Michael Sabatine
Sep 19, 2025 -
Spitzer Ford Hartville responded
We’re so pleased to know your experience was exceptional from beginning to end. Jon Mack and our entire staff take pride in making the car-buying process seamless, and your kind words are a wonderful affirmation of their efforts. Thank you for recommending us, it’s an honor to earn your trust.