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Jonathan Roath
Jonathan Roath at Acura of Berlin

Jonathan Roath | Page 10

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

Contact Me
4.8
144 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

4.8

144 Reviews

Write a Review

144 Reviews of Jonathan Roath

September 26, 2024

Dealership Rating
Employee Rating

Jonathan was easy to work with, and was able to accommodate my limited schedule. He was very professional. More

by AKOSCIUKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Sep 27, 2024

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Eric Diaz General Manager 860-829-3787

September 22, 2024

Dealership Rating
Employee Rating

Jonathan was very kind, helpful and professional. It is clear he has a lot of experience and was able to answer all of my questions. More

by epigirl17435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Acura of Berlin responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

September 14, 2024

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Employee Rating

Jonathan was amazing. He helped me, I requested Keith Davis who had stepped out and Keith is my usual advisor. Jonathan, like Keith, was kind, professional and kept my More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy , Jaime Andrzeicik, Javier Rivera

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Sep 15, 2024

Acura of Berlin responded

Deb, Thanks for sharing your thoughts about your experience with Acura of Berlin. Jonathan, Keith, and Matthew appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

September 10, 2024

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Employee Rating

They fixed our issues and concerns with our vehicle and kept us updated with any delays. More

by sandra.szmurlo
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 11, 2024

Acura of Berlin responded

Thank you for the kind words for our service department, Sandra! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Eric Diaz General Manager 860-829-3787

September 07, 2024

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Employee Rating

Jonathan was really the star of the show here. He made sure he took care of the things I needed handled right way and was able to answer any questions I might have. More

by tamila392
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy , Felix Olvera Jr.

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Sep 09, 2024

Acura of Berlin responded

We are very happy to hear that Jonathan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

August 30, 2024

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Employee Rating

The people are competent, helpful and friendly. I feel safe in my car after having it worked on. More

by Jtbassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Eric Diaz General Manager 860-829-3787

August 23, 2024

Dealership Rating
Employee Rating

Pleasant, accommodating and professional. Answered questions without hesitation. Great costumer service. Got me in last minute without a problem. More

by jrosa1178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2024

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Eric Diaz General Manager 860-829-3787

August 23, 2024

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Employee Rating

Prompt service, excellent attitudes, wonderful mechanics. My car runs great! Will be a lifetime customer. More

by peterbennett88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2024

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business, Peter, and hope to see you again soon! Eric Diaz General Manager 860-829-3787

August 21, 2024

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Employee Rating

Great service, polite, clean, on time, feedback, in and out, offers, courtesy vehicle, car wash and vacuum and most of all great experience More

by JOSEGUZMAN1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz, Keith Davis, Matthew Roy, Brandon Hines , Jaime Andrzeicik, Ray Lattman, Felix Olvera Jr., Tom Suchojad, Lucius Ulett

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Aug 22, 2024

Acura of Berlin responded

Jose, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

August 21, 2024

Dealership Rating
Employee Rating

Great Customer Service, Matt Cashier is polite and patient, the service waiting room and bathrooms are clean, with bottled water in the fridge, enough Keurig coffee and tea. More

by Service101
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy , Jaime Andrzeicik, Ray Lattman, Felix Olvera Jr., Matt - Cashier is courteous and polite

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Aug 21, 2024

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

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