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Jonathan Stein
Jonathan Stein | Page 6
Service Advisor
Russ Darrow Honda
10851 W Metro Auto Mall
Milwaukee, WI 53224
197 Reviews
Dealership Experience
8 yrs, 2 mos
Industry Experience
20 yrs, 7 mos
197 Reviews
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197 Reviews of Jonathan Stein
July 27, 2025
My service rep, Jon, was wonderful. He communicated everything well and timely. He clearly explained the service that needed to be done and the price. When I checked out, I was som He communicated everything well and timely. He clearly explained the service that needed to be done and the price. When I checked out, I was somewhat surprised to see that there was a fee for credit card payments. I think this should be a cost of doing business for the dealer and should not be passes on to the consumer by way of a fee. More
by jen13
Verified Customer
July 26, 2025
Great place and friendly people. I can recommend this dealership to anyone. Take care of it's customers I can recommend this dealership to anyone. Take care of it's customers More
by P.REID48
Other Employees Tagged: Jay Malkowski, Rachel Aguilar
July 19, 2025
I have been going to Russ Darrow Honda consistently for the last 5 years. My last visit was the most frustrating visit to date. IMy Honda Odyssey has been in the service department getting an oil change. A the last 5 years. My last visit was the most frustrating visit to date. IMy Honda Odyssey has been in the service department getting an oil change. As a normal procedure the tech sends a video of the service being done and mentioned the back brakes were pretty bad at a 2. So instead of getting a call to tell me about it I found out from the video and had to call back myself. As it turns out, the rear rotors were warped, which I am guessing it's from the brake pads being worn so low. This putt my family at risk, especially since my car has been in the shop a few times getting an oil change. Then I end up having to pay over $600 which is ridiculous for the work, that if caught earlier would have only been brake pads They couldn't even fill my tires with air properly. From my tire rotation and will change.All 4 tires were different psi. This dealership is very convenient for me, but this will the last time I take any of my vehicles to them. We were traveling a lot for baseball which I prefaced with the advisor. I called Jon to help after seeing the video and he was great, but some of the others not so much. More
by bschick
Other Employees Tagged: Aleiah Brown
July 16, 2025
My CRV always gets great service at Russ Darrow. I love the video tour of the underside while the technician explains what was done as well as what doesn’t need attention at this time. Maddie is a g I love the video tour of the underside while the technician explains what was done as well as what doesn’t need attention at this time. Maddie is a great service rep who always makes me smile! Keep up the great service RD! More
by MBLAHAYE
Other Employees Tagged: Maddie Wojciechowski
July 16, 2025
The service I receive is always top notch! Thank you for being great at what you do Thank you for being great at what you do More
by KJACK8208
Other Employees Tagged: Jay Malkowski, Rachel Aguilar, Maddie Wojciechowski, Zach Gresbach , Christopher Berger, Samantha Trepczyk
June 30, 2025
Darrow always gives great service. The employees at the desk are always very cordial. Thanks! The employees at the desk are always very cordial. Thanks! More
by MITTER4
Other Employees Tagged: Adriana Perez, Maddie Wojciechowski, Zach Gresbach
June 29, 2025
Am a long time customer and appreciate the service on our vehicles. The staff is always personable and reliable. vehicles. The staff is always personable and reliable. More
by BADENBUEHLER05
Other Employees Tagged: Jay Malkowski, Aleiah Brown, Adriana Perez , Christopher Berger
June 16, 2025
Always great service at this location The service reps are great. I recommend bringing your vehicle here are great. I recommend bringing your vehicle here More
by NO-EMAIL
Other Employees Tagged: Jay Malkowski, Rachel Aguilar, Aleiah Brown, Adriana Perez, Zach Gresbach, Cruz Drahonovsky , Christopher Berger, Yazen Saleh, Alondra Sandoval
June 08, 2025
I always have my service done at Russ Darrow Honda. Miguel was a great salesman. He went to bat for me and got me the best deal he could. Miguel was a great salesman. He went to bat for me and got me the best deal he could. More
by Xxlharley1
Other Employees Tagged: George Matthews, Aleiah Brown, Angleo Balsamo, Cruz Drahonovsky , Miguel Cruz, Li Xiong
June 06, 2025
They were on point and got my oil change alot faster than I thought. Thanks I thought. Thanks More
by captainsaveahomewi
Other Employees Tagged: Maddie Wojciechowski, Zach Gresbach , Christopher Berger
