Jonathan Terrero
Jonathan Terrero at 495 Mazda
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Jonathan Terrero | Page 5

Service Advisor

495 Mazda

720 Rogers St
Lowell, MA 01852

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4.9
694 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

14 yrs

Languages Spoken

Spanish Spanish

4.9

694 Reviews

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694 Reviews of Jonathan Terrero

December 05, 2023

Dealership Rating
Employee Rating

An excellent first service experience on our new Mazda. Easy in and out, and everyone was professional and courteous. I will be back. More

by jmputnam01
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 01, 2023

Dealership Rating
Employee Rating

Original problem not corrected, but other necessary work excellent. The manager came and pick up car and original problem corrected and car delivered in time for my appointment. More

by JMURP50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 29, 2023

Dealership Rating
Employee Rating

I brought my car in for its 15k mile service and happily dealt with Paul again. The wait and updates were timely and receiving the top notch detailed video of my service far exceeded my expectations! My CX- More

by krod500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel

November 20, 2023

Dealership Rating
Employee Rating

Very good with clients, Service was great I recommend you to anyone looking for a new car. More

by RICA.EMA
Service Price Transparency
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Recommend Dealer
Yes

November 19, 2023

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Always dependable, kind, fair and informative. This is the first dealership I have regularly returned to for service. More

by carleyaa
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel

November 10, 2023

Dealership Rating
Employee Rating

Did a great job getting my new car ready! Shiny and clean. Done on time! More

by hslieff
Workmanship
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Service Communication
Recommend Dealer
Yes

November 10, 2023

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Employee Rating

Nice and easy. Their availability was perfect and I loved the car wash at the end of my experience More

by kay.mendoza96
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Rob Sullivan

November 10, 2023

Dealership Rating
Employee Rating

Inspection of my car was thorough. Problems found were explaind and shown in a video. I was given a choice of fixing it not (I chose to fix all), and repairs were completed in less t More

by STEVE DERBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Rob Sullivan

November 08, 2023

Dealership Rating
Employee Rating

They completed the work well and faster than expected. Thank you for taking care of our vehicle. More

by Cmstanleymom1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 02, 2023

Dealership Rating
Employee Rating

Found Jonathan to be very professional the technician got my vehicle in right away and performed my state inspection quite quickly and got my vehicle back to me in a very timely manner. More

by DONK200871
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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