Jonathan Terrero | Page 8

Very communicative and always did their best to provide the best service. I can feel my car driving better. the best service. I can feel my car driving better. More

by Cjamesrosa Verified Customer Verified Customer

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I had a great experience at 495 Mazda. I will definitely be coming back for future service on my CX-5. I will definitely be coming back for future service on my CX-5. More

by auspicard123 Verified Customer Verified Customer

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I’m very happy with the quality and speed of service. Everyone is awesome and helpful! Everyone is awesome and helpful! More

by brittanymlittlejohn Verified Customer Verified Customer

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Fantastic customer service! Attention to even the smallest details! Mechanics do it right the first time! Attention to even the smallest details! Mechanics do it right the first time! More

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The price is very reasonable, and they help me replaced the plate without I ask, that's very nice the plate without I ask, that's very nice More

by a Verified Customer Verified Customer

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Paul and the guys in service was awesome for getting my vehicle in with no appointment. vehicle in with no appointment. More

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They fix anything if you give them the chance. John,Paul and Rob Great guys. John,Paul and Rob Great guys. More

by DUFFINDAVID2 Verified Customer Verified Customer

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Excellent service. Quick, efficient and courteous. cost was appropriate. I would employ this service again. enough said Quick, efficient and courteous. cost was appropriate. I would employ this service again. enough said More

by GEWIEDEMER Verified Customer Verified Customer

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The service department doesn't know what they're doing. The vehicle I bought from them was a brand new 2023 Mazda cx 30. The problem happens when you are traveling from 40 to 50 mph closest to the 50 mph r The vehicle I bought from them was a brand new 2023 Mazda cx 30. The problem happens when you are traveling from 40 to 50 mph closest to the 50 mph range on the speedometer, the vehicle would vibrate. So, I took back to the 495 Mazda dealership where I purchase the vehicle. The service advisor Jonathan told me the routers on the vehicle were slightly warped. He said they would machine the routers, why the dealership didn't replace the routers on a 2-week-old vehicle is beyond my comprehension. I picked up the vehicle and immediately noticed the same problem vibrating closest to 50 mph range. I then took the vehicle back once again to the 495 Mazda dealership and they kept my vehicle for 2 weeks, out of frustration I called the Mazda manufacturer to file a claim and the end result is, the dealership can't find anything wrong with the car. This is very surprising to me considering the vehicle was at the dealership for two whole weeks, it takes 2 weeks to find out there's nothing wrong with a vehicle? My brand new vehicle still vibrates after bringing it to the dealership on two separate occasions. More

by seansheehan30 Verified Customer Verified Customer

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Great service and quick service but need snacks and Diet Coke. Hours are great and location Coke. Hours are great and location More

by mellojw Verified Customer Verified Customer

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