Jonathan Valdez | Page 15

They’ve hired the right people here. I had the misfortune to have the lights go on and the brakes making weird noises just before the holiday (the weekend just before Christmas). I took it in and discovered to have the lights go on and the brakes making weird noises just before the holiday (the weekend just before Christmas). I took it in and discovered I was going to need a full overhaul of my brakes. A really REALLY expensive endeavor. To say my heart broke and my stomach turned over all at once is an understatement. My rep understood my situation, worked with management and the shop to order the right things for my budget, and made sure I could safely drive my car away without having to sell a kidney. While the final result was still painful, it was better than it could have been and I have my rep to thank. If you go ask for Jonathan Valdez. Truly made an awful experience so much more bearable. More

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Goodson Acura is one exelent company keep keep doing excellent work thank you everyone the work at Goodson … excellent work thank you everyone the work at Goodson … More

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My service advisor Johnathan Valdez was very helpful. He answered all my questions and was patient with me even though I wasn't having the best day. 5 stars. I will be back. answered all my questions and was patient with me even though I wasn't having the best day. 5 stars. I will be back. More

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The staff is thorough and friendly. I drive the extra half hour just to go to this dealership. half hour just to go to this dealership. More

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I love this dealership and get my car serviced here quite frequently. They are very prompt and professional. frequently. They are very prompt and professional. More

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Excellent and fast service, staff super helpful, highly recommended to anyone who needs new car or service recommended to anyone who needs new car or service More

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Jonathan was great! I have been here numerous times and he has been the beat he has been the beat More

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The car service was good but customer service was only up 75% helpful. they offered to charge me to $250 break into my car, which I had to outsource for much lower price ($120), as well as refused to tow up 75% helpful. they offered to charge me to $250 break into my car, which I had to outsource for much lower price ($120), as well as refused to tow my car to the dealership which is a service usually offered. This cost me an additional $150. Eventually my repairs were completely covered by my warranty. Unfortunately I had to pay almost close to my total car note for the month just to have my car serviced, (bad battery from dealership) even though repairs and transportation should have been Completely covered by my warranty. Also my car was not completely diagnosed and other problems we’re not addressed for other needed repairs. More

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Keep up the excellent work and good management l well recommend too more people Goodson Acura recommend too more people Goodson Acura More

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We were pleasantly surprised at the level of service we got. They do excellent work. got. They do excellent work. More

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