Trustworthy advisor, Jonathan Valdez is available by cell
phone and gets me the best service and timely appointment.
phone and gets me the best service and timely appointment.
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by Wrgibson4
Mar 04, 2024 -
Goodson Acura of Dallas responded
wrgibson4, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Got there a little after 2.
Didn't leave until around 5. Appreciated thorough test drive by Courtney and the help given by Giles. Never in my buying experience was I ever intro
Didn't leave until around 5. Appreciated thorough test drive by Courtney and the help given by Giles. Never in my buying experience was I ever introduced to the service manager. Much appreciated.
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by M.O.P.S
Jan 31, 2024 -
Goodson Acura of Dallas responded
M.O.P.S, thank you for sharing 5-stars! We're happy to hear Courtney, Giles and the rest of our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Every experience is wonderful, fast and pricing is great.
Khang is always kind and gives his full undivided attention to you.
Khang is always kind and gives his full undivided attention to you.
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by Emaldonado
Service Price Transparency
Jan 20, 2024 -
Goodson Acura of Dallas responded
Emaldonado, thank you for sharing 5-stars! We're happy to hear Khang is always kind and provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Jonathan and his team were awesome!
He explained everything I need to know and overdelivered. Very happy.
He explained everything I need to know and overdelivered. Very happy.
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by tgabel04
Service Price Transparency
Jan 13, 2024 -
Goodson Acura of Dallas responded
tgabel04, thank you for sharing 5-stars! We're happy to hear Jonathan and the rest of our team are awesome! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Service agent Jonathan was kind, accommodating, and
helpful. The service ended up taking 5 1/2 hours instead of the anticipated 1 1/2 hours, but they got me in a loaner car about halfway through. I und
helpful. The service ended up taking 5 1/2 hours instead of the anticipated 1 1/2 hours, but they got me in a loaner car about halfway through. I understand issues arise. The only reason this is not a five star rating is because it would’ve been nice to have some more regular updates throughout the process.
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by mva07
Service Price Transparency
Other Employees Tagged:
George - parts. 5 stars.
Jan 12, 2024 -
Goodson Acura of Dallas responded
mva07, we appreciate your business and your constructive feedback regarding the process. We're sorry to hear that your service took longer than anticipated and that the communication could have been better. We want you to know we're passing your feedback along to leadership for review and look forward to better serving you and earning the fifth star on future visits. Thanks again. Best wishes!
Jonathan Valdez is exceptional, the mechanics do agood
and thorough job of servicing my car. I only use Goodson Acura for servicing my car that has 104,000 miles.
and thorough job of servicing my car. I only use Goodson Acura for servicing my car that has 104,000 miles.
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by FelixTarvin@
Service Price Transparency
Jan 10, 2024 -
Goodson Acura of Dallas responded
FelixTarvin@, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez is exceptional! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!
Service is king.
Great attention to the customer. Keeps me coming back. Recommend to others.
Great attention to the customer. Keeps me coming back. Recommend to others.
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by Jsparkerlaw
Service Price Transparency
Jan 04, 2024 -
Goodson Acura of Dallas responded
Jsparkerlaw, thank you for sharing 5-stars. We greatly appreciate your endorsement. Thanks for tagging Jonathan and providing 5-stars. See you next time. Thanks again!
I get my RDX SERVICED ONLY AT Goodson Acura in Dallas
Texas. I agree with Goodson's high customer service ratings. THANKS!
Texas. I agree with Goodson's high customer service ratings. THANKS!
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by FelixTarvin@
Service Price Transparency
Jan 02, 2024 -
Goodson Acura of Dallas responded
FelixTarvin@, thank you for sharing 5-stars! We're happy to hear our team provides great customer service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Everyone was friendly, courteous and professional at the
dealership—from the gentlemen bringing my car up, Johnathan, the advisor, the lady going over the loaner car, to the cashier. Everyone smiled and gr
dealership—from the gentlemen bringing my car up, Johnathan, the advisor, the lady going over the loaner car, to the cashier. Everyone smiled and greeted me. It was easy to see they all enjoyed working there. Thank you everyone.
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by Cycle760
Service Price Transparency
Dec 06, 2023 -
Goodson Acura of Dallas responded
Cycle760, thank you for sharing 5-stars and mention of our friendly, courteous team. We appreciate your praise regarding Jonathan in particular. We look forward to serving you additionally when the time comes. Thanks again!
I’m very happy with the service and treatment that I got
thank you so very much
thank you so very much
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by aram2026
Service Price Transparency
Dec 04, 2023 -
Goodson Acura of Dallas responded
aram2026, thank you for sharing 5-stars! We're glad to hear our team made sure you were happy with your service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!