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Jordan Adams

Overview Reviews (88)

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Jordan Adams

Jordan Adams | Page 4

Pre-Owned Sales Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.9

88 Reviews

Overview Reviews (88)

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English

4.9

88 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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88 Reviews of Jordan Adams

October 04, 2024

Dealership Rating

Employee Rating

I had a great experience car shopping at Regal. From talking to Mr. Jones to speaking with Mr. Henry in financing it was an overall great experience. From talking to Mr. Jones to speaking with Mr. Henry in financing it was an overall great experience. More

by ufbigd

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly , Derryl Jones, James Henry

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Oct 15, 2024 -

Regal Lakeland responded

Thank you. We hope to see you again!

September 22, 2024

Dealership Rating

Employee Rating

I have never had a car dealership act as friendly and honest as Regal. Their service department is second to none and Travis went the extra mile to make sure we were happy. I found my new car dealership honest as Regal. Their service department is second to none and Travis went the extra mile to make sure we were happy. I found my new car dealership even thought it is 2 hours away. It is well worth it. More

by gls810

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Bryant , Cris Aviso, Amy Wilson

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Sep 26, 2024 -

Regal Lakeland responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Regal and our service department, especially with Travis, exceeded your expectations. We always strive to go the extra mile to ensure our customers are happy, and it's great to know that our efforts made it worth the trip for you. We look forward to continuing to serve you in the future.

September 01, 2024

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Employee Rating

Excellent service. They got the car ready quickly so I could test drive it and be on my way (300 mile return trip home) They got the car ready quickly so I could test drive it and be on my way (300 mile return trip home) More

by bmrousseau

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Doug Maynard , Amy Wilson

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Sep 05, 2024 -

Regal Lakeland responded

Congratulations! Thanks so much for sharing your experience.

June 22, 2024

Dealership Rating

Employee Rating

Test drive the truck. Service Engine Soon light came on, salesman said that it was different than a check engine light- it is not. Got the truck home, and it has been sitt Service Engine Soon light came on, salesman said that it was different than a check engine light- it is not. Got the truck home, and it has been sitting in the driveway because it will not start. More

by stevend16057

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Doug Maynard, Robert Holly, Gregg Baldwin , Cris Aviso

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Jul 08, 2024 -

Regal Lakeland responded

Thank you for sharing your experience, and we apologize for the inconvenience you've faced with your new truck. We regret that the Service Engine light was not properly addressed during your test drive and for any confusion regarding its significance. It's concerning to hear that your truck is now not starting, and we want to resolve this as quickly as possible. Please contact us, our sales manager has left several voicemails as we are trying to address your concerns.

Jul 11, 2024 -

stevend16057 responded

I haven’t responded till I was less upset. To get the truck to run- new diistributor, cap, rotor, cam sensor, pcv valve, ignition coil, spark plugs, crankshaft sensor, air filter. It now runs, but is hard to start and idles rough. Had to replace 3rd door handle. (Which I knew buying truck) had to get lock pins for the headlights- because they fell out of brackets. At least AC works. Now that I have driven it a few hundred miles- I have found the harmonic balancer is separated in 2 pieces.-apparently a Chevy/gmc problem.

June 21, 2024

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Employee Rating

jordan adams was a great salesperson I would recommended him to anyone looking for a car him to anyone looking for a car More

by karsynbmathis

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 25, 2024 -

Regal Lakeland responded

Thank you!

June 21, 2024

Dealership Rating

Employee Rating

I have bought several cars from Jordan and he always makes the process very easy. This time did not disappoint either. As always he is very knowledgeable about what he does and looks out for the best in makes the process very easy. This time did not disappoint either. As always he is very knowledgeable about what he does and looks out for the best interest of his customers! I will continue to be a loyal customer of Jordan! More

by kbembry64

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 25, 2024 -

Regal Lakeland responded

Thank you!

June 07, 2024

Dealership Rating

Employee Rating

It was a poor dealership. I didn't like it had problems with the truck the strip was coming off and the shock is no good and the rubber under the truck was crowded. I'm not bu I didn't like it had problems with the truck the strip was coming off and the shock is no good and the rubber under the truck was crowded. I'm not buying another vehicle there in my life. More

by leroydelarosa22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Doug Maynard

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Jun 10, 2024 -

Regal Lakeland responded

Thank you for your feedback. We value our customers and are committed to providing the best service possible. We regret to hear about the issues you are experiencing with the 2009 Silverado. It's important to note that this vehicle, with 115,000 miles was previously owned by one of our technicians and was maintained meticulously. However, as with any 15-year-old vehicle, there may be minor issues that were not apparent at the time of sale. By your admission during our conversation you did not make us aware of any issues with the truck and we only were made aware of your concerns when we read your review. We would have appreciated the opportunity to address any issues beforehand and are more than willing to assist all our customers in resolving any problems if given the opportunity.

May 20, 2024

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Employee Rating

I found that this dealership had a helpful, couteous, thoughtful sales staff. I would shop again. thoughtful sales staff. I would shop again. More

by emailanne

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly , Amy Wilson

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May 28, 2024 -

Regal Lakeland responded

Thank you!

April 29, 2024

Dealership Rating

Employee Rating

Was a good experience buying the car. Handled professionally with good communication. I would refer people to Regal Handled professionally with good communication. I would refer people to Regal More

by helmerphilip

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amy Wilson

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May 01, 2024 -

Regal Lakeland responded

It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.

April 10, 2024

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Employee Rating

Went above all expectations that I requested. I recommend you guys should call David Schultz., Honest dealership, easy to work with. I recommend you guys should call David Schultz., Honest dealership, easy to work with. More

by maglou

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris "Boz" Boswell, Pete Roussos, Doug Maynard, Jeff Bass, Ryan Shaw, Luke Goodman, Willie Wright , Niko Gelpi, David Schultz

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Apr 16, 2024 -

Regal Lakeland responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.