Jordan Adams | Page 9

A total waste of time and credit inquiry. VERY unhappy with the way Jordan handled my experience. i was already approved at another dealership in the area for A MDX however, Regal had the one with the fea with the way Jordan handled my experience. i was already approved at another dealership in the area for A MDX however, Regal had the one with the features i was looking for, so I inquired about it and go approved for the MDX with now Regal and when i went in to test drive it and to look over the numbers. because i told Jordan and Kelsey where i needed to be as far as my payments and that i didn't want to waste my time if they couldn't make it happen. well long story short it was a complete waste of time and Jordan did absolutely NOTHING to work the numbers so that i could get the payments where i needed them. I had to get a hold of him the next day to see if he was able to do anything. and he had the nerves to tell me oh that car sold right after you left. all this time I'm thinking he was working with the managers on the numbers because it wasn't like they were too far off. really pissed i wasted my time and the hard credit hit. I WILL NEVER DO BUSINESS WITH REGAL. and will pass the word on to everyone i know. More

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Great experience. Found my car through Car Gurus, and drove an hour to get to Lakeland after same day contact with Kelsey. We set an appointment a few days out, but I h Found my car through Car Gurus, and drove an hour to get to Lakeland after same day contact with Kelsey. We set an appointment a few days out, but I had to move the appointment one day earlier, and she put me in contact with Jordan, and eventually Eric for paperwork. He showed me the car I came to see (which I ended up purchasing), as well as a few other options. Overall, they were friendly, knowledgable and low pressure sales, as well as efficient once I decided what I wanted. In and out took about 3 hours from intro to car trade in, signing paperwork, trade in, 2nd key made, detailing of my new car, and me driving off the lot in the new car! More

by Craig Verified Customer Verified Customer

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