Jordan Dublin
Jordan Dublin at Ford of Morgantown

Jordan Dublin | Page 2

Quick Lane Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Jordan Dublin

July 11, 2026

Dealership Rating
Employee Rating

My car went in on time. They found out what was wrong with quickly. They had the parts on hand and fixed it right away. More

by Gary.Rank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods, Tyler Blake

Jul 13, 2026

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 08, 2026

Dealership Rating
Employee Rating

Service was quick and easy. No issues. I will be going back for service in the future. More

by W.BLAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristal Owens

Jul 09, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 01, 2026

Dealership Rating
Employee Rating

If that can’t diagnose it from the computer/diag unit, oh well. No old school troubleshooting, and diagnoses. I repaired the issue. More

by Coyotedan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2026

Ford of Morgantown responded

"Coyotedan" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 27, 2026

Dealership Rating
Employee Rating

This is my favorite dealership throughout my years of owning and caring for my cars! Cody’s time of service is always excellent. She listens very well and translates the vehicle vocabulary into what More

by BK.NICKOLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 27, 2026

Dealership Rating
Employee Rating

Found the express service to be very efficient and customer service oriented. Staff was very helpful and the communication on the repairs were solid. Also, appreciated other service recommendations ab More

by glombard7788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristal Owens

Jul 02, 2026

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 25, 2026

Dealership Rating
Employee Rating

These guys are awesome and always take care of my vehicle service needs! They are fast, communicate well, and go above and beyond to provide excellent customer service! Thank you! More

by glxjetta98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 24, 2026

Dealership Rating
Employee Rating

This is the best service department I have ever worked with - the advisors are honest and very helpful. The mechanics do great work. More

by Mcundiff0594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristal Owens

Jun 24, 2026

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 24, 2026

Dealership Rating
Employee Rating

3 percent up charge on credit card transactions on top of all the other fees you already pay. I feel like you could wave a 50 dollar credit card fee when you are already paying 2000 dollars for services. But More

by ascott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 24, 2026

Ford of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 23, 2026

Dealership Rating
Employee Rating

Always does a good job on my vehicles, always very pleasant to deal with at the front counter More

by SMATHESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristal Owens

Jun 24, 2026

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 23, 2026

Dealership Rating
Employee Rating

Vehicle was there a week and nobody called to let us know what was going on! Finally we called more than once! Said charged battery .transmission message stated unable to shift soon! So far haven't seen tha More

by CANADYLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Ford of Morgantown responded

Thank you for bringing this to our attention, Linda. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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