Jordan Dublin
Jordan Dublin at Ford of Morgantown

Jordan Dublin | Page 6

Quick Lane Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.9
97 Reviews
4.9

97 Reviews

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97 Reviews of Jordan Dublin

June 24, 2026

Dealership Rating
Employee Rating

This is the best service department I have ever worked with - the advisors are honest and very helpful. The mechanics do great work. More

by Mcundiff0594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristal Owens

Jun 24, 2026

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 24, 2026

Dealership Rating
Employee Rating

3 percent up charge on credit card transactions on top of all the other fees you already pay. I feel like you could wave a 50 dollar credit card fee when you are already paying 2000 dollars for services. But More

by ascott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 24, 2026

Ford of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 23, 2026

Dealership Rating
Employee Rating

Always does a good job on my vehicles, always very pleasant to deal with at the front counter More

by SMATHESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristal Owens

Jun 24, 2026

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 23, 2026

Dealership Rating
Employee Rating

Vehicle was there a week and nobody called to let us know what was going on! Finally we called more than once! Said charged battery .transmission message stated unable to shift soon! So far haven't seen tha More

by CANADYLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Ford of Morgantown responded

Thank you for bringing this to our attention, Linda. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 19, 2026

Dealership Rating
Employee Rating

I tried to purchase a f150 a few years back and could not deal there. Had to go to another Ford dealership. The service that I just had done. I had to wait 7 months for a oil pan because it was on back order More

by RLHUGGINSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Ford of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2026

Dealership Rating
Employee Rating

Good service and clean dealer ship best of all is the puppy 🐶 and jacob lol More

by T.SOLLARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 13, 2026

Dealership Rating
Employee Rating

It was the worst service I had they lied to us and scammed us also More

by dotsonodie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2026

Ford of Morgantown responded

Dear Valued Customer, We strive to provide a world-class customer experience, and I am very sorry about your recent visit. I would appreciate more details so that I can help you going forward. My name is Cade Ingram, and I'm the General Manager at Ford Lincoln of Morgantown. My direct phone number is (304)446-7001. I am here to help you if you choose to reach out. I apologize on behalf of my dealership and team.

June 12, 2026

Dealership Rating
Employee Rating

Best dealership around! Travel from Clarksburg to buy all my vehicles from Morgantown Ford. Always a great experience. More

by ONECUTESPANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Crawford

Jun 15, 2026

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 11, 2026

Dealership Rating
Employee Rating

Well, I was in Morgantown and I was doing some shopping and I came out and I seen more My message board on my dashboard. Told me that I needed an oil change. Well I drove down to the Ford garage. Need a qu More

by bblough58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristal Owens

Jun 11, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 06, 2026

Dealership Rating
Employee Rating

Good and friendly service! I have taken several vehicles to Quick Lane over the years. More

by WALLSDCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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