Jordan Dublin | Page 8

Clean dealership, service department organized and prompt. I have only one complaint, the charges for service are high. I just had the rear brakes and rotors replaced on my 2015 F-150. I purchased my prompt. I have only one complaint, the charges for service are high. I just had the rear brakes and rotors replaced on my 2015 F-150. I purchased my truck new from this dealership and all work and maintenance done by them. The brake job for just the rear axle was $700 including a $20 service charge for paying by credit card. I was in at 8:30 AM and out at 10:30 AM, 2 hours total, about $350 a wheel. I know I did not list out tax, but really, that is alot of money for a simple brake job with no complications. More

by ALEXPIE Verified Customer Verified Customer

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Quick, efficient, kind and helpful. I always take my car here to get an oil change. I love how they wash it for me afterward! I always take my car here to get an oil change. I love how they wash it for me afterward! More

by tlr70x7 Verified Customer Verified Customer

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I was very impressed with my trips here. Historically I tried to avoid dealer shops, because sometimes I had to fix things later that got done incorrectly when taken to other dealers; and I Historically I tried to avoid dealer shops, because sometimes I had to fix things later that got done incorrectly when taken to other dealers; and I never had a good answer for when it is it done and what is the problem (why bother). “Hey is it done? Oh it was done yesterday, whoops.” Here at Morgantown Ford they have a cool system that shows you a video of the problems. Service timing was great. Cost was at least as good as my old mechanic, perhaps less. And they let you know when it is done in a timely fashion. The service department seemed way better run than my other non-ford dealer experiences. The AI agent thing didn't work as i was a new customer, but the human line works fine. More

by mcbaedes Verified Customer Verified Customer

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It's a great dealership to get service done with fast no and appointment needed. Thanks and appointment needed. Thanks More

by AVVARNER Verified Customer Verified Customer

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Always had great customer service and always answers all questions in a timely manner. Thanks questions in a timely manner. Thanks More

by debschumber Verified Customer Verified Customer

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Very easy to deal with and set up appointment. Service department good with checking everything and making sure it’s safe Service department good with checking everything and making sure it’s safe More

by DWILT20 Verified Customer Verified Customer

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Krystal and Jordan in QuickLane are very helpful, professional and informative. They are knowledgeable and very accommodating. professional and informative. They are knowledgeable and very accommodating. More

by Jan Verified Customer Verified Customer

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Cody in service was super friendly and fun, and Justin in parts was extremely knowledgeable. They made everything fast and easy. Would definitely recommend!! parts was extremely knowledgeable. They made everything fast and easy. Would definitely recommend!! More

by JamesIan Verified Customer Verified Customer

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my service is always been great. Jordan does a very nice job! he is always courteous! Jordan does a very nice job! he is always courteous! More

by dsst4 Verified Customer Verified Customer

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