Service advisor explained everything that was being done
& the results. Service completed ahead of schedule.
& the results. Service completed ahead of schedule.
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by SDANNA1
Verified Customer
Verified Customer
Service Price Transparency
Mark was amazing!
Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Fri
Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Frisco, TX!
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by MJR3434
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2025 -
Crest Volvo Cars responded
We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional communication and courteous assistance that truly made a difference. Your recognition of the outstanding service you received means the world to us at Crest Volvo Cars. We're thrilled to know that your experience reinforced your confidence in quality customer care, and we're proud to continue that tradition here in Frisco. Thank you for taking the time to share your positive feedback about the helpful and professional service you experienced.
Jordan is awesome.
Jordan explains what services they will perform and arranges for a loaner car.
Jordan explains what services they will perform and arranges for a loaner car.
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by SCHWABEP
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2025 -
Crest Volvo Cars responded
Thank you for your wonderful feedback about your service experience with us at Crest Volvo Cars. We're delighted to hear that Jordan provided you with such exceptional care by clearly explaining the services and coordinating your loaner vehicle. Your positive comments about the thorough communication and convenient arrangements truly highlight what we strive to deliver for every customer. We appreciate you taking the time to share your experience and look forward to continuing to serve you.
Service is great.
Jordan is the reason I bought my last two cars at Crest. I especially appreciate the valet since I don't live near Frisco.
Jordan is the reason I bought my last two cars at Crest. I especially appreciate the valet since I don't live near Frisco.
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by HELEN
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2025 -
Crest Volvo Cars responded
We are overjoyed to hear about your wonderful experience with our service team. It's fantastic to know that Jordan has made such a positive impact on your car-buying journey with us, helping you choose your last two vehicles at Crest Volvo Cars. We're delighted that our valet service has been convenient for you, especially given the distance from your location. Your satisfaction and loyalty mean everything to us, and we look forward to continuing to provide you with exceptional service for years to come.
Love the service department.
Even though the dealer is a little more expensive, I feel confident that I am getting good advice on my aging car. Jordan is awesome!
Even though the dealer is a little more expensive, I feel confident that I am getting good advice on my aging car. Jordan is awesome!
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by catherineslaughter4
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2025 -
Crest Volvo Cars responded
We are overjoyed to hear about your positive experience with our service department! Your confidence in the quality of advice we provide for your vehicle means everything to us. We're thrilled that you feel well taken care of, and we truly appreciate your recognition of Jordan's dedication to excellent service. Thank you for trusting Crest Volvo Cars with your automotive needs, and we look forward to continuing to serve you with the same level of care and expertise.
Sales is great.
Service is great if you get the right person to help you. Brian Bingham and Jordan Farmer are the best. These two guys will take care of you. As f
Service is great if you get the right person to help you. Brian Bingham and Jordan Farmer are the best. These two guys will take care of you. As far as the service bay kudos to Nixon and Daejon.
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by LMRYMPROSPER09
Service Price Transparency
Nov 19, 2025 -
Crest Volvo Cars responded
Thank you for recognizing our sales and service teams! We're thrilled that Brian, Jordan, Nixon, and Daejon provided you with excellent care. Your feedback means everything to us at Crest Volvo Cars.
Exceptional service every time I visit.
Jordan always has everything ready to go and I never have to wait long. Been over 5 years now and never a bad experience.
Jordan always has everything ready to go and I never have to wait long. Been over 5 years now and never a bad experience.
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by tramphismarling
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Crest Volvo Cars responded
Thank you for your loyalty over the past five years! We're thrilled that Jordan consistently provides you with reliable, efficient service. Your feedback means the world to us at Crest Volvo Cars, and we're committed to maintaining this high level of service.
Crest Volvo's builds trust, excellent relationships,
expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just
expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just skilled technicians, they're people you can trust. They take time to listen, explain everything clearly without the jargon, and treat your vehicle like it's their own. Their integrity shines through every interaction, whether they're going the extra mile to solve a tricky problem or being upfront about what you actually need versus what can wait. It's rare to find a team that combines technical excellence with genuine kindness, but that's exactly what makes Crest Volvo's service department exceptional.
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by Jeff Willie
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2025 -
Crest Volvo Cars responded
Your positive feedback truly means the world to us. We are delighted to hear that our team has earned your trust through transparent communication and genuine care for your needs. It brings us great joy to know that our service department has created such meaningful relationships with you, and that our associates have taken the time to listen and explain everything in clear, understandable terms. We take pride in treating every vehicle with the same care we would give our own, and we are honored that our commitment to integrity and technical excellence has made such a positive impact on your experience. Your recognition of our team's combination of skilled expertise and genuine kindness reinforces why we do what we do every day. Thank you for choosing Crest Volvo Cars and for taking the time to share your wonderful experience.
Professional in all aspects of service.
Inlive when I.get a loaner while my vehicle needs to be there all day. Thisnis convenient for me to not disrupt my day.
Inlive when I.get a loaner while my vehicle needs to be there all day. Thisnis convenient for me to not disrupt my day.
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by DANA815
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2025 -
Crest Volvo Cars responded
We are overjoyed to hear about your positive experience with our professional service approach. It's wonderful to know that our loaner vehicle program works well for you when your car needs extended service time. We understand how important it is to keep your daily routine uninterrupted, and we're pleased that this convenient option allows you to go about your day without disruption. Your feedback about the professionalism across all aspects of our service means a great deal to our team at Crest Volvo Cars. We truly value customers like you who take the time to share their experiences.
Very good experience.
Jordan Farmer is a pleasure to work with. Timely service and it was refreshing to have the car washed and vacuumed.
Jordan Farmer is a pleasure to work with. Timely service and it was refreshing to have the car washed and vacuumed.
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by GARY.W.SNOWDEN
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2025 -
Crest Volvo Cars responded
Thank you for your review and for taking the time to share your wonderful experience with us. We are delighted to hear that you had such a positive visit. It sounds like you received exceptional service that made your experience truly memorable.
We understand how important it is to work with someone who provides timely and professional service, and we are thrilled that Jordan exceeded your expectations in this regard. Your feedback about the thorough attention to detail, including having your vehicle washed and vacuumed, shows our commitment to going above and beyond for our customers.
Your kind words mean so much to our entire team. We take great pride in creating experiences that are both efficient and refreshing for every customer who walks through our doors.