Jordan Farmer
Jordan Farmer at Crest Volvo Cars

Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
245 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

22 yrs, 1 mo

Languages Spoken

English English

4.9

245 Reviews

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245 Reviews of Jordan Farmer

January 16, 2026

Dealership Rating
Employee Rating

Ally has always taken good care of our Volvos. I own three and appreciate the consistency she and the Crest shop provide More

by Chet Daniel
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher, Mark Morgello

January 10, 2026

Dealership Rating
Employee Rating

Ally was great as always. Pleasure to work with and continue to be happy that I work with Crest Volvo. More

by macollinsrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Jan 12, 2026

Crest Volvo Cars responded

We are pleased to hear about your wonderful experience with our team. Your continued satisfaction with our service means everything to us, and we truly value the trust you place in us. It's fantastic to know that you consistently have such positive interactions with our staff and that we continue to meet your expectations. We appreciate your loyalty and look forward to serving you for many years to come.

January 09, 2026

Dealership Rating
Employee Rating

Good sales people and service department is excellent. Comfortable environment. Easy to make appointments for service. More

by DEE5922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our sales staff and service department. We take pride in creating a comfortable environment and making appointments easy for our customers. Your positive review truly means the world to us at Crest Volvo Cars.

January 09, 2026

Dealership Rating
Employee Rating

Good experience. Thank you for quickly taking care of my needs. Promotion and friendly service. More

by coxjenjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham

Jan 12, 2026

Crest Volvo Cars responded

We are glad to hear about your positive experience with us. Your feedback about our quick service and friendly approach means a great deal to our team. We understand how important it is to address your automotive needs efficiently, and we're pleased we could deliver that for you. Thank you for taking the time to share your thoughts about the promotional offers and the welcoming service you received.

January 06, 2026

Dealership Rating
Employee Rating

Great sales experience with Ricardo, and I love the car! Service, so far, so good. More

by SUSANY
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful sales experience and that you're loving your new vehicle! It's fantastic to know that our team provided you with excellent service during your purchase. We're also pleased that your service experience has been positive so far. Thank you for choosing Crest Volvo Cars, and we look forward to continuing to provide you with outstanding service for years to come.

January 04, 2026

Dealership Rating
Employee Rating

Jordan is always prepared and has a good handle on what the costs will be. He alerts you to any problems that arise More

by BILLHOWARDWACO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Crest Volvo Cars responded

We are elated to hear about your positive experience with our service team. Having a team member who comes well-prepared and provides clear cost estimates makes such a difference in building trust with our customers. We're particularly pleased that you found the communication about any unexpected issues to be timely and transparent. Your feedback reinforces our commitment to delivering knowledgeable service and honest communication throughout every visit. Thank you for taking the time to share your experience.

January 03, 2026

Dealership Rating
Employee Rating

Jordan Farmer is the best service advisor I’ve had. Always friendly and communicates well about any issues. Never been disappointed yet! More

by Villard.randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin

Jan 06, 2026

Crest Volvo Cars responded

Thank you for your review! We're delighted to hear about your consistently positive experiences with our service team. Having a service advisor who maintains excellent communication and friendliness makes all the difference in creating a trustworthy relationship. It's wonderful that you've never experienced disappointment and that you feel well-informed about any vehicle concerns. Your feedback highlights exactly the kind of reliable and personable service we strive to provide every customer at Crest Volvo Cars. We truly appreciate you taking the time to share your experience!

December 29, 2025

Dealership Rating
Employee Rating

Everyone is attentive and helpful. Glad your automated process for reminders, updates, etc is on point too. More

by CKOSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Crest Volvo Cars responded

Thank you for sharing your positive experience! We're delighted to hear that our staff provided attentive and helpful service, and that our automated reminder systems are working effectively. Your feedback reinforces our commitment to exceptional customer care.

December 24, 2025

Dealership Rating
Employee Rating

Jordan, my Service Advisor, was clear in his explanation of services required for my XC40. His updates throughout were 10/10. More

by MJMULLIGAN210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Crest Volvo Cars responded

Thank you for your review! We're thrilled that Jordan provided clear explanations and excellent communication throughout your service. Your positive feedback means so much to our team at Crest Volvo Cars. We appreciate you sharing your experience and look forward to serving you again!

December 19, 2025

Dealership Rating
Employee Rating

Jordan Farmer is an exceptional service advisor and makes every experience has been top notch. He is excellent at communication and makes the process as hassle-free as possible. They are so accommodating wit More

by ladyinred
Recommend Dealer
Yes
Dec 24, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled that Jordan provided exceptional service and communication. We're glad our loaner program and call center team met your expectations. We appreciate your recommendation of Crest Volvo service!

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