Jordan Ferber | Page 43
Service Manager
Acura Of Pembroke Pines
15601 Pines Blvd
Pembroke Pines, FL 33027
709 Reviews
Write a Review709 Reviews of Jordan Ferber
June 15, 2020
Truly Exceptional After years of owning BMW's between my two Acura's, I can say that Acura service surpasses BMW! From the service advisor, Jordan (the best!) to the ef After years of owning BMW's between my two Acura's, I can say that Acura service surpasses BMW! From the service advisor, Jordan (the best!) to the effort the team puts in to make sure the customer is treated exceptional, I can truly say it is s pleasure to be back with Acura. Jordan Ferber is a tremendous service advisor and he stops at nothing to make sure customer satisfaction is number 1! I greatly appreciate his and the team's complete commitment to my satisfaction! Highly recommend Acura of Pembroke Pines! More
June 10, 2020
Great Customer service. Service and Customer service at this location is awesome. My only complain is about my RDX 2019 brake grinding issue that manufacture did not correct Service and Customer service at this location is awesome. My only complain is about my RDX 2019 brake grinding issue that manufacture did not correct yet. This complain is going on for a while and I am still waiting for a solution. This sound on my new car makes me very unhappy with my Acura RDX selection. More
June 05, 2020
I’ve been a customer at Acura of Pembroke Pines for 20+ years. Both sales and service are dedicated to customer satisfaction. This is why I continue to do business at this dealership. years. Both sales and service are dedicated to customer satisfaction. This is why I continue to do business at this dealership. More
Other Employees Tagged: James Chalmers, Michael Chan, Scott Ticker , Douglas Campbell
May 30, 2020
Excellent service Jordan Ferber provided great service. He thoroughly explained the work we needed done, responded to questions, set expectations on when the car would Jordan Ferber provided great service. He thoroughly explained the work we needed done, responded to questions, set expectations on when the car would be ready, and called promptly when it was. He was personable and professional. More
May 30, 2020
Warranty Service Fast & Freindly My battery finally died in my 2018 TLX which happened overnight in my garage at home. The roadside assistance help was fast. 45 minutes after my phone My battery finally died in my 2018 TLX which happened overnight in my garage at home. The roadside assistance help was fast. 45 minutes after my phone call to RA I got a jump start and was on my way to the dealer. I phoned ahead to let my service manager know I was coming in for service. When I arrived Jordan gave me the information ion being covered under warranty and had me on my way before I could even get back from Publix next store for a grab and go. In all no money spent and I was back at my Miami job in only 2 hours! Nice!! Thank you everyone for helping me out and making an inconvenience an easily fixed and happy experience. More
May 30, 2020
Where do I start I’ve been waiting for more then two years to have my paint job on my car just to be evaluated have plenty of blemishes in the original paint and guess what I’m still waiting , great se years to have my paint job on my car just to be evaluated have plenty of blemishes in the original paint and guess what I’m still waiting , great service manager never a call or email but they want me to trade my car in what a joke Bill mckenna More
Other Employees Tagged: Ryan Reeves , Giovanni Vargas
May 28, 2020
Jordan was great Jordan made sure to keep me in the loop while my car was in service. My car was completed at the exact time he told me it would be. Jordan made sure to keep me in the loop while my car was in service. My car was completed at the exact time he told me it would be. More

