Jordan McManus
Jordan McManus at Bob Penkhus Volkswagen

Jordan McManus | Page 11

Finance Manager

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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179 Reviews

Jordan has been in the Auto Industry for 8 years. He is originally from Ohio and has lived in Colorado for 5 years. He is certified in Mazda, Volvo and Volkswagen. In his spare time he enjoys Jeeping, motorcycle riding spending time with his dogs Winifred, Sandy and Annabelle.

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179 Reviews

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179 Reviews of Jordan McManus

October 08, 2021

Dealership Rating
Employee Rating

One of the best dealerships I have been to. They’re fast, and friendly and I always feel safe bringing my business to them. More

by AMWIKSTROM20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Dorcey, Jalyn Walker, Teshyla

Oct 11, 2021

Bob Penkhus Volkswagen responded

We are extremely happy to read your review. We are honored to hear we have earned your trust. See you at the next visit.

October 06, 2021

Dealership Rating
Employee Rating

Mistakenly didn’t look over the car more thoroughly. Noticed two large chips in my windshield 1.5 hour after purchasing the car. Dealership told me to go to Jiffy Lube. Not impressed with the lack of em More

by K.KRATKO
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jalyn Walker

Oct 08, 2021

Bob Penkhus Volkswagen responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the team here at Bob Penkhus Motor City, I sincerely apologize that you had a less-than-excellent experience. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-228-3231. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, Tadd Wells Sales Manager 719-228-3231

October 01, 2021

Dealership Rating
Employee Rating

Mike was super to work with, he followed up and review the car with us on delivery day. He had nothing to do with the final sale price, which was a lot more than I would pay for in a normal situation. The More

by Willy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hepperle

Oct 04, 2021

Bob Penkhus Volkswagen responded

Willy we appreciate you giving us the chance to help you with your car buying. Thank you for Mike a shoutout we will be sure to let him know he did a great job. Enjoy your new ride and come see us again for any other car needs.

September 30, 2021

Dealership Rating
Employee Rating

Bruce was very helpful and kept us updated on every phase of the car's progress after the order was entered. More

by LMIKESCHROEDER
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bruce Leiva

Oct 04, 2021

Bob Penkhus Volkswagen responded

Mike thank you for the review. We are very pleased to hear Bruce could make your visit a great one. Come see us again.

September 29, 2021

Dealership Rating
Employee Rating

the dealership and the sales person...robert gentry worked with me to get me the car i wanted i am very pleased with my purchase i was sent a picture of the car on my email the sales person knew i w More

by paula carpenter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Diaz, Robert Gentry

Sep 30, 2021

Bob Penkhus Volkswagen responded

Paula congratulations on your brand new Miata. We are very pleased to hear Robert was able to help you get into that new car. Come see us again for any other car needs.

September 23, 2021

Dealership Rating
Employee Rating

The car was not easy to locate on the lot on what we were looking for. I wished the cars were unlocked on the lot to look inside instead of having to bother a person to unlock them More

by DEBBS5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Leiva

Sep 27, 2021

Bob Penkhus Volkswagen responded

Deb thank you for taking the time to give us your honest feedback. We appreciate you coming to see us for your car shopping needs. Come see us again for any other car needs.

September 19, 2021

Dealership Rating
Employee Rating

Not pleased with finance. Sales approach very aggressive. Left very unhappy and unsure if I made the right decision. More

by JCANDELARIA71.JC
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paisley Cawiezell

Sep 20, 2021

Bob Penkhus Volkswagen responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Motor City, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves, and we are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-228-3231 or social@bobpenkhus360.com. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, Tad Wells Sales Manager 719-228-3231

September 15, 2021

Dealership Rating

Very helpful staff, overall a great experience! Sales associate Jaylyn was professional, knowledgeable, friendly and a great person! More

by FISCHEY32
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jalyn Walker

Sep 20, 2021

Bob Penkhus Volkswagen responded

Thank you for the review. We appreciate you giving Jaylyn a shoutout and will be sure to pass on your kind words. Come see us again for any other car needs.

September 08, 2021

Dealership Rating
Employee Rating

Ben is awesome and helpful. We pointed out my concerns and they were addressed. My first time purchasing a Volkswagen. I am happy with my purchase. More

by JOGREENE217
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Gallentine

Sep 10, 2021

Bob Penkhus Volkswagen responded

Jo thank you for coming to see us for your car needs. We are happy Ben was able to help you get into a new vehicle. Enjoy the new ride and come see us again for any other car needs.

August 24, 2021

Dealership Rating

Mike was great. Incredibly knowledgeable and willing to take time and answer questions. Highly recommend! Finance dept was great too - though I can’t recall the name of the guy we worked with, he went abov More

by KARA.PRISOCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hepperle

Aug 26, 2021

Bob Penkhus Volkswagen responded

Kara we are pleased to hear you enjoyed your interactions with Mike and our finance department. Thank you for the coming to see for your car needs and see you at the next visit.

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