Jordan McManus
Jordan McManus at Bob Penkhus Volkswagen

Jordan McManus | Page 12

Finance Manager

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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179 Reviews

Jordan has been in the Auto Industry for 8 years. He is originally from Ohio and has lived in Colorado for 5 years. He is certified in Mazda, Volvo and Volkswagen. In his spare time he enjoys Jeeping, motorcycle riding spending time with his dogs Winifred, Sandy and Annabelle.

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179 Reviews

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179 Reviews of Jordan McManus

August 16, 2021

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Employee Rating

Working with Bryn was the absolute best car buying experience I have ever had. His level of customer service was amazing. He came in on his day off to assist me in buying my new Mazda. When I arrived More

by miles2456
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryn Reynolds

Aug 18, 2021

Bob Penkhus Volkswagen responded

Miles thank you for the 5 star review. Congratulations on your brand new vehicle and thank you for trusting us with your shopping experience. We will make sure Bryn gets a huge pat on the back. Come see us again for any other car needs.

August 13, 2021

Dealership Rating

Fabian Vigil was my Service Rep. I had damaged my driver side wheel very badly and He was very helpful with getting my vehicle repaired. More

by JERRYWC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Leiva , Fabian Vigil

Aug 16, 2021

Bob Penkhus Volkswagen responded

Jerry thank you for the 5 star review and giving Fabian a shoutout. We are pleased to hear that he was able to get your vehicle repaired.

August 06, 2021

Dealership Rating
Employee Rating

Brand new Car is riddled with water spot damage and wheels are rusted. I expected quality checks to be made for a brand new car. This is a good car but was neglected for weeks it seems. More

by ERICMCONNORS
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lance Dowlen

Aug 10, 2021

Bob Penkhus Volkswagen responded

Eric thank you for taking the time to give us your honest feedback. We typically do quality checks on all our cars. Im sorry you feel this one was neglected. If there is anything we can do please let us know. Thank you for being our customer and for your valuable time. Respectfully, Tad Wells Sales Manager 719-228-3231

August 05, 2021

Dealership Rating

This is the 4th Volvo in almost 40 years. The last Volvo was a 1988 740GLE and was still great after 23 years. That car was never in the shop for repairs. Not one time in 23 years. We ended up giving it t More

by RDATMANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Burnett , William Chavez, Mathew Hicks, Fabian Vigil

Aug 10, 2021

Bob Penkhus Volkswagen responded

Congratulations on your brand new Volvo. Volvo is great car and you will enjoy this one for many years to come. Thank you for the trusting us with your car needs. See you at the next visit.

July 24, 2021

Dealership Rating
Employee Rating

From the moment I walked in it was a professional and stream line experience. Bruce was awesome with showing us the car that we where interested in and it was the one we ended up purchasing. His professi More

by WALTER.L.PABLO93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Leiva

Jul 28, 2021

Bob Penkhus Volkswagen responded

Pablo thank you for coming to see us for you new car purchase. We are very happy to hear you enjoyed your visit with Bruce. Congratulations on your new Tiguan. Come see us again for any other car needs.

July 22, 2021

Dealership Rating
Employee Rating

Everyone was great especially JR and the process was super quick even though I purchased from our of state. Did everything through bank and just picked up vehicle. Super simple. More

by MATT24631
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

Bob Penkhus Volkswagen responded

Matt thank you for trusting us with your car shopping experience. We are happy JR was able to help you with the car. Enjoy your new ride.

July 21, 2021

Dealership Rating

Wonderful dealer, I’ve gone to many dealerships around the country (FL, NC, AZ, and CO) and Bob Penkhus Volvo truly amazed me with their customer service. I was pleased with the sales department, finance More

by FRANCESPSHARP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Burnett , Chris Sherban

Jul 28, 2021

Bob Penkhus Volkswagen responded

We are honored by your kind words. We are very happy that our staff has been able to earn your business and more importably your trust. We strive to provide the best service in town and create life long relationships. We look forward to serving you and your family for many more years to come. See you at the next visit.

July 21, 2021

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Employee Rating

Haven't used the service department yet. Sales department kept us there 3 hours after we said we wanted the car to push the service contract. Also said we could get a package that included theft deterrent... More

by Lah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Burnett , William Chavez

Jul 28, 2021

Bob Penkhus Volkswagen responded

Thank you for taking the time to provide us with your valued review. We appreciate you giving us the opportunity to help you with your car shopping experience. We regard our customers highly and truly appreciate your honest evaluations. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-228-3231 or social@bobpenkhus360.com. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, Tad Wells Sales Manager 719-228-3231

July 05, 2021

Dealership Rating

Great service, prompt and great quality work. Not going to write 25 words. Excellent in every category. Done done done done done done done done More

by PGGARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Chavez, Sarah Diaz, Bud Hall, Fabian Vigil

Jul 07, 2021

Bob Penkhus Volkswagen responded

Thank you for the 5 star review. Come see us again for any other car needs.

June 30, 2021

Dealership Rating
Employee Rating

Efficient, cautious and professional service. I would return again 100% More

by UACOFURUM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hepperle , Cathy Prange

Jul 06, 2021

Bob Penkhus Volkswagen responded

Thank you for the 5 star review. We are happy you enjoyed the service See you at the next visit.

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