Jordan Ogle | Page 75

Friendly & Great Customer Service I want to express my sincere appreciation to John Miller for his time and assistance in helping me with purchase my car. He was very helpful and knowl I want to express my sincere appreciation to John Miller for his time and assistance in helping me with purchase my car. He was very helpful and knowledgeable. Great Experience. Thank you More

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Be sure to ask questions and seek clarification! I ended up leasing a new Kia Soul after two visits, and I'm pleased with my car. However, I feel like concepts like turning in my old car (which was l I ended up leasing a new Kia Soul after two visits, and I'm pleased with my car. However, I feel like concepts like turning in my old car (which was leased), different leasing terms, etc. were either poorly explained or explained differently depending on who I was talking to. At one point, it was suggested that I maintain two leases at once- one for my old car, one for my new- and that I couldn't simply turn in my old car. I was told I had to pay the turn-in fee for my old car before being reimbursed (since I was beginning another lease with Kia) but then I was told that the fee was actually waived/not applicable. Had I not done my research and asked questions for clarification, I feel like I would have overpaid or been in a far more complicated situation than necessary. In the end, everything worked out. Just be sure to do your research, ask questions, and read everything before you sign it. Everyone there was attentive, patient, and personable, but there were instances of staff maybe not knowing all the right information. Prior to now, my previous car (a '14 Kia Soul) was serviced here, and I had very positive experiences with their servicing department. I'll obviously be taking my new car there for future appointments. More

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Customer service This makes 3 cars bought through this dealership. Always top rated customer service. Will be a dedicated customer long term. Thank you Mike Baxley w This makes 3 cars bought through this dealership. Always top rated customer service. Will be a dedicated customer long term. Thank you Mike Baxley was the best! More

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The BEST! The best experience we've ever had at a dealership. Ronald was informative, very knowledgeable, relatable.... it was an excellent overall experience. The best experience we've ever had at a dealership. Ronald was informative, very knowledgeable, relatable.... it was an excellent overall experience. If you are looking to purchase a vehicle specifically a K900 GO SEE RONALD. You won't be disappointed. More

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New car I had a 2013 Rio and was looking to see about what kind of options I had for getting a new car. My husband and I were at the dealership for a while. M I had a 2013 Rio and was looking to see about what kind of options I had for getting a new car. My husband and I were at the dealership for a while. Mike Baxley was our sales associate. He was kind and attentive and made sure that we both had all the information needed to make the best possible purchase decision. We are long standing customers to this dealership and would recommend them highly. More

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Such a friendly, comfortable way to spend time purchasing! I purchased a 2015 Sportage with Bucky & Jordan's great assistance and patience: everything was explained, excellent interpersonal skills, invested i I purchased a 2015 Sportage with Bucky & Jordan's great assistance and patience: everything was explained, excellent interpersonal skills, invested in our satisfaction! love it! More

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Reliable dealership John was very helpful and kept me up to date and very informed. He never hesitated to help me on multiple occasions until I drove away with a new car. John was very helpful and kept me up to date and very informed. He never hesitated to help me on multiple occasions until I drove away with a new car. More

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Excellent customer service John Miller is by the far the most helpful consultant I have ever dealt with. I came in just looking to get information on what I would need to get in John Miller is by the far the most helpful consultant I have ever dealt with. I came in just looking to get information on what I would need to get into a used car and ended up leaving in a car the same night! Mr.Miller went above and beyond with helping me find everything I needed in such a short amount of time. I would recommend anyone to Kia of Asheville and make sure you ask for John Miller!! More

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The best deal of the year, with great sales group!!! I let the sales group know what I was looking for and what terms I had. They worked out a great deal with my trade-in. Now I'm in a new 2017 Kia Optim I let the sales group know what I was looking for and what terms I had. They worked out a great deal with my trade-in. Now I'm in a new 2017 Kia Optima, due to the great work of the sales team. More

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Respect My son and I went to Paramount Kia on Jan 16, 2017 to look at Kias. We were greeted by Mike Baxeley, who handled our search with the utmost patience a My son and I went to Paramount Kia on Jan 16, 2017 to look at Kias. We were greeted by Mike Baxeley, who handled our search with the utmost patience and understanding. He obtained keys to numerous vehicles for my son to test drive. He listened and asked questions to help narrow down what our needs were. We never felt rushed and I felt like Mike actually CARED about us! I will be looking at replacing my old 2007 Spectra in the next 6 months and will absolutely go to Paramount Kia! I will be asking for Mike Baxeley! Keep up the good work, Paramount Kia! Daniela Scott More

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