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Jordan Rathman

Overview Reviews (592)

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Jordan Rathman

Jordan Rathman | Page 51

Service Drive Manager

Chevrolet of Culver City

6101 W Slauson Ave
Culver City, CA 90230

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4.6

592 Reviews

Overview Reviews (592)

4.6

592 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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592 Reviews of Jordan Rathman

September 30, 2021

Dealership Rating

Employee Rating

I think her name was jordan very helpful I appreciate you taking care of me when another worker wouldn’t excellent customer service taking care of me when another worker wouldn’t excellent customer service More

by brocklinson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 01, 2021 -

Chevrolet of Culver City responded

Great to hear! We are thrilled to learn that Jordan and the team were able to provide an excellent experience for you. We appreciate your business and look forward to working with you again in the future. Sincerely, Michelle M. Customer Service

September 29, 2021

Dealership Rating

Employee Rating

Jordan was awesome, very professional and knowledgeable! Answered all my questions and was a pleasure to deal with. Answered all my questions and was a pleasure to deal with. More

by skyecruzer

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 01, 2021 -

Chevrolet of Culver City responded

Thank you! We appreciate you taking the time to let us know about your recent service experience. We think Jordan is great too. We are thrilled to hear your compliments! Thank you for your business and we look forward to having the opportunity to serve you again soon. Sincerely, Michelle M. Customer Service

September 25, 2021

Dealership Rating

Employee Rating

I don't have any complaints. I was taken care immediately. To this I'm thankful immediately. To this I'm thankful More

by oneknittingexpert

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Roberto Canche, Hunter Cox, Luis Navarrete

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Sep 27, 2021 -

Chevrolet of Culver City responded

We appreciate the kind words! This is what we strive for here at Culver City Chevy! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return! Sincerely, Michelle M. Customer Service

September 24, 2021

Dealership Rating

Employee Rating

Car was ready as promised. Jordan greeted me and listened to my concerns on my vehicle. to my concerns on my vehicle. More

by Msibrian1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 24, 2021 -

Chevrolet of Culver City responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Culver City Chevrolet and we hope to see you again soon. Sincerely, Michelle M. Customer Service

September 19, 2021

Dealership Rating

Employee Rating

They called to schedule a complimentary oil change, so I booked an appointment. After the service they said the complimentary oil change was dependent on me agreeing to all the services they wanted to add o booked an appointment. After the service they said the complimentary oil change was dependent on me agreeing to all the services they wanted to add on, which I declined. So I was charged, and this is after various bad experiences at this dealer, so I will now be looking for a new Chevy dealer to handle all future services on my truck. More

by adamsinmexico

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Hunter Cox

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Sep 21, 2021 -

Chevrolet of Culver City responded

Thank you for sharing this candid feedback with our team. Please know our service team takes customer care extremely seriously and because of that, we want to make sure we are able to personally address your concerns and answer any ongoing questions that you may have for us. At your convenience, please contact me at (424) 258-5224. Sincerely, Michelle M. Customer Service

September 16, 2021

Dealership Rating

Employee Rating

Great and fast service. Quick check in. Updates throughout service. Easy check out. Professional and friendly. throughout service. Easy check out. Professional and friendly. More

by Andypwyss

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Roberto Canche, Hunter Cox, Luis Navarrete

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Sep 17, 2021 -

Chevrolet of Culver City responded

We really appreciate you taking the time to leave us this wonderful review. We are happy to hear your service experience went smoothly for you. Come again soon! Sincerely, Michelle M. Customer Service

September 16, 2021

Dealership Rating

Employee Rating

This places saved me $4000. I will always come here. Jordan is the inly person i come to get helped by. Jordan is the inly person i come to get helped by. More

by Ollie Lee

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 17, 2021 -

Chevrolet of Culver City responded

Ollie, thank you for this wonderful review. Jordan will appreciate the kind words. Thank you for your business, let us know if you need anything else! Sincerely, Michelle M. Customer Service

Sep 16, 2021 -

Ollie Lee responded

Thank you

September 15, 2021

Dealership Rating

Employee Rating

I was greeted politely, given the estimated cost and approx delivery of the services vehicle. The courtesy car was clean and easy to drive approx delivery of the services vehicle. The courtesy car was clean and easy to drive More

by germaninusa66

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 16, 2021 -

Chevrolet of Culver City responded

Wonderful to hear! We are glad that your service was excellent! We strive to please our guests! Thank you for your business and come again soon. Sincerely, Michelle M. Customer Service

September 15, 2021

Dealership Rating

Employee Rating

My advisor Jordan was very supportive and helping. The stuff in customer service were also helpful as wel stuff in customer service were also helpful as wel More

by Smithphillip78

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 16, 2021 -

Chevrolet of Culver City responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. Jordan will certainly be happy to hear your kind words! Thank you for your continued loyalty and we look forward to having the opportunity to serve you again soon. Sincerely, Michelle M. Customer Service

September 11, 2021

Dealership Rating

Employee Rating

Could not honor warranty based on patch on tire that was there when purchased by Nissianii Brothers 😡Prior visit would not change oil because I didn’t wanna spend money for up keep charges🤬Not feeling, VI there when purchased by Nissianii Brothers 😡Prior visit would not change oil because I didn’t wanna spend money for up keep charges🤬Not feeling, VIP More

by Kingdomwoman

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Ruben Barrera

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Sep 14, 2021 -

Chevrolet of Culver City responded

Thank you for reaching out to our team with this feedback. We would like an opportunity to talk through your service experience with our team as well as how to possibly make it right. At your convenience, please contact me at (424) 258-5224. Sincerely, Michelle M. Customer Service